--- description: Learn how FieldEx can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FieldEx Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Preventive Maintenance Software](/directory/1127/preventive-maintenance/software) > [FieldEx](/software/133131/custella) # FieldEx Canonical: https://www.getapp.co.nz/software/133131/custella Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/133131/custella?page=2) > FieldEx is a user-friendly CMMS that centralizes maintenance, asset tracking, and field operations. It helps you schedule work, streamline preventive tasks, and stay organized with mobile access and built-in reporting—keeping teams efficient and downtime low. > > Verdict: Rated **4.5/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of FieldEx 1\. Centralized Maintenance Management FieldEx brings all your maintenance activities into one easy-to-use platform. From reactive repairs to routine upkeep, you can plan, assign, and track work orders with complete visibility and control. 2. Real-Time Field Service Coordination Effortlessly schedule and dispatch technicians to the right job, with real-time tracking of job status and technician availability. FieldEx helps reduce delays and improve service response times. 3. Mobile Access for Field Teams With a mobile-first design, FieldEx empowers technicians to receive tasks, update progress, upload photos, and complete jobs right from the field—online or offline. 4. Preventive Maintenance Automation Avoid costly breakdowns by automating recurring maintenance based on time, usage, or condition-based triggers. FieldEx ensures preventive tasks are never missed, helping extend asset life. 5. Complete Asset Visibility Track every piece of equipment with full service history, documents, and upcoming tasks. FieldEx helps you stay organized and ready for audits or inspections with accurate asset records. 6. Easy Work Order Management Create, assign, and monitor work orders in a few clicks. Prioritize tasks, set deadlines, and track job progress from a central dashboard—ensuring accountability across the team. 7. Built-In Reporting Tools No need for spreadsheets or third-party tools. FieldEx offers built-in reporting to help you monitor open tasks, completed jobs, technician performance, and maintenance history at a glance. 8. Faster Response Times Real-time updates and mobile task management allow your team to act quickly on urgent issues—reducing downtime and improving service delivery. 9. Improved Team Productivity By streamlining communication, automating workflows, and eliminating paperwork, FieldEx helps technicians and managers focus on what matters—getting the job done right. 10. Enhanced Communication \& Accountability With real-time status updates and detailed work order histories, everyone stays informed. This fosters transparency and ensures nothing slips through the cracks. 11. Simple Setup and User-Friendly Interface FieldEx is intuitive and easy to learn, with fast onboarding for both managers and field technicians. You can be up and running in no time—no complex IT infrastructure required. 12. Scalable for Any Team Size Whether you're a small facility team or a large-scale field service operation, FieldEx grows with your needs. Add users, locations, or assets without hassle. 13. Compliance and Audit Readiness Maintain accurate records of all work completed, inspections done, and preventive maintenance logs—making it easier to stay compliant with industry standards and audits. 14. Reduced Paperwork and Manual Errors Digital work orders and real-time updates eliminate the need for paper forms and manual data entry, reducing errors and speeding up documentation. 15. Operational Cost Savings By minimizing downtime, improving task efficiency, and avoiding unnecessary repairs through preventive care, FieldEx helps you save on maintenance and operational costs. FieldEx is designed for teams that need reliable, efficient, and easy-to-use tools to manage field and maintenance operations. Whether you’re in manufacturing, property management, utilities, logistics, or healthcare—FieldEx helps you keep your assets running, your team informed, and your operations smooth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 20 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: FieldEx - **Location**: Petaling Jaya, Malaysia - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$0.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Please contact FieldEx directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Automated Scheduling - Barcode/Ticket Scanning - Calendar Management - Compliance Management - Contact Database - Contact Management - Contract/License Management - Customisable Branding - Customisable Forms - Customisable Reports - Customizable Fields - Data Import/Export ## Integrations (4 total) - Calendly - Dynamics 365 Business Central - Google Calendar - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Preventive Maintenance Software](https://www.getapp.co.nz/directory/1127/preventive-maintenance/software) ## Related Categories - [Preventive Maintenance Software](https://www.getapp.co.nz/directory/1127/preventive-maintenance/software) - [CMMS Software](https://www.getapp.co.nz/directory/131/cmms/software) - [Maintenance Management Software](https://www.getapp.co.nz/directory/327/maintenance-management/software) - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [Field Activity Management Software](https://www.getapp.co.nz/directory/655/field-activity-management/software) ## Alternatives 1. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews) 2. [FieldPulse](https://www.getapp.co.nz/software/105687/fieldpulse) — 4.6/5 (411 reviews) 3. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5058 reviews) 4. [Skimmer](https://www.getapp.co.nz/software/113919/skimmer) — 4.9/5 (226 reviews) 5. [Fracttal One](https://www.getapp.co.nz/software/111631/fracttal) — 4.6/5 (1773 reviews) ## Reviews ### "Excellent Customer Support Experience" — 5.0/5 > **Nor Amelia Suriati** | *15 August 2025* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: The customer support team at FieldEx has been outstanding. They were always responsive, patient, and very helpful in assisting us to identify and resolve issues quickly. Their follow-up and willingness to ensure we were satisfied was much appreciated. > > **Cons**: The out-of-the-box solution has certain limitations that reduce the flexibility for customization to meet our exact operational needs. > > Overall, our experience with FieldEx has been good, with the outstanding customer support being the highlight of our journey and always providing excellent assistance whenever we faced challenges. ----- ### "A Solid Field Service Tool with Room to Improve on Flexibility" — 4.0/5 > **Verified Reviewer** | *30 January 2026* | Financial Services | Recommendation rating: 8.0/10 > > **Pros**: FieldEx provides a structured way to manage field operations, especially for ticket tracking and job assignments. The system helps ensure visibility between the operations team and field technicians, which improves accountability and follow-ups. The core workflow is stable and works well for standard field service use cases. > > **Cons**: Customization is limited and changes to workflows or rules often require system-level intervention rather than simple configuration. Reporting capabilities are fairly basic and require manual effort to extract meaningful insights. The user interface also feels dated and could be more intuitive for both agents and field technicians. > > Overall, FieldEx is a reliable platform for managing field service operations, particularly if your processes are well defined and don’t change frequently. It does the fundamentals well but may feel restrictive for teams that require agility, advanced reporting, or deeper integration with other systems. With UI improvements and stronger analytics, it could become a much more competitive solution. ----- ### "FieldEx Review" — 5.0/5 > **Mizhar** | *16 May 2025* | Machinery | Recommendation rating: 5.0/10 > > **Pros**: User-Friendly Interface \& Operational Efficiency. Appreciate the platform's intuitive design, which simplifies field service management tasks. > > **Cons**: Technical Issues. Have reported bugs and performance issues. > > FieldEx delivers a strong overall experience, especially for small to medium-sized companies aiming to digitize and streamline their field operations. While not entirely without flaws, it offers a solid return on investment with its comprehensive tools ----- ### "General Manager" — 5.0/5 > **Claudia** | *19 August 2025* | Retail | Recommendation rating: 8.0/10 > > **Pros**: The system is easy to navigate and user-friendly for both our internal team and technicians in the field. It provides efficient job tracking, helps us stay organized, makes asset management much easier, and with the recent mobile access update, it has become even more user-friendly. > > **Cons**: Overall, FieldEx has been very helpful, but there is still room for improvement in the overall UI/UX, with more flexible reporting and dashboard features and broader integration options that would make FieldEx even more powerful. > > It's reliable, and adaptable to our business needs. I would like to give credit to our account manager \[sensitive content hidden\] which has been very helpful and always willing to listen to our issues and going extra mile to propose solutions and product feature enhancements. ----- ### "Fariz review" — 4.0/5 > **Fariz** | *7 May 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: The system, report, live location and job assign by planner to monitor their technician. > > **Cons**: I like to see the progress and looks better after a few migration. Now the apps looks like easy and more friendly for users. > > I'm not the regular user but I having familiar this system for the past 5 years and this system getting better in terms of apps, features and function in apps. Support from fieldEx teams also really helps a lot when we having a issue. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/133131/custella?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/133131/custella) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data