WinTeam

ERP software for janitorial and security contractors

4.4 /5 (105 reviews) Write a Review!

WinTeam Overview

What is WinTeam?

WinTeam is a cloud-based enterprise resource planning (ERP) software designed to help janitorial and security service contractors manage their workforce and automate financial operations. Features include performance tracking, job costing, timekeeping, benefits planning, analytics and reporting.

The application enables contractors to track billable hours for one-time, recurring or project-based work. With WinTeam’s scheduling feature, supervisors can manage work tickets, view upcoming jobs, and track overtime scenarios through alerts. It includes TeamTime, an attendance tracking functionality, which lets administrators verify employee’s presence at the site, set up travel time parameters, and receive alerts for attendance issues via email, voicemail or text messages. Crew members can also use the time clock module to clock-in/out using biometric authentication.

WinTeam offers a API-based integrations, letting users connect the system with various third-party applications such as ADP, Avalara, FileBound, Intellum, and Kwantek. Human resource managers can maintain employee information, monitor pay rate history, track absences or leaves, and identify training requirements. Using the accounting module, professionals can record transactions, manage cash flows, handle fixed assets, and generate financial statements.

WinTeam Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact TEAM Software for pricing details.


WinTeam Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

WinTeam workforce Scheduling
WinTeam HR compliance
WinTeam calendar
WinTeam video WinTeam screenshot: WinTeam workforce Scheduling WinTeam screenshot: WinTeam HR compliance WinTeam screenshot: WinTeam calendar

WinTeam Reviews

WinTeam Reviews

Overall rating
4.4
/
5
Excellent
53

Very good
41

Average
11

Poor
0

Terrible
0

Value for Money
4.1
Features
4.1
Ease of Use
4
Customer Support
4.6
90% recommended this app
Tracie B.

Great software to run my entire business

Overall, Winteam has helped me streamline my back office, while also controlling things in the field. It has saved me money by allowing me to in-house payroll and by preventing the timecard errors we used to have when our employees were filling out timecards by hand. The alert system allows me to know if a building is not being cleaned, so that one of my supervisors can handle the issue before the customer opens in the morning, so that we never have a client going without service, even if their regular cleaner can't get there.


Deborah B.

There are enhancements I'd like to see implemented

WinTeam is our all-in-one platform for human resources, accounting, and operations. We're highly satisfied.


Jess H.

WinTeam

Business Intelligence option in a game changer for date reporting and analysis

WinTeam is only as good as the work you put into it, garbage in/garbage out. The initial set up of things is cumbersome but if you take the time to do it right then day to day use is worth it.

Customer Support and WinTeam employees are top tier


Tom R.

What is not new

Team has a good mobile application for payroll logging. This is not unique today with a lot of competition and user interfaces that are just as robust or more so than Team.


Jolene B.

Made for Us


Tracie B.
Industry: Facilities Services
Company size: 51-200 Employees

Great software to run my entire business

Used Daily for 2+ years
Reviewed on 9/04/2019
Review Source: Capterra

Overall, Winteam has helped me streamline my back office, while also controlling things in the field. It has saved me money by allowing me to in-house payroll and by preventing the timecard errors we used to have when our employees were filling out timecards by hand. The alert system allows me to know if a building is not being cleaned, so that one of my supervisors can handle the issue before the customer opens in the morning, so that we never have a client going without service, even if their regular cleaner can't get there.

Pros

I love that Winteam designed a software specifically for my industry. From estimates & scheduling to timekeeping, payroll and invoicing, and even benefits management tools, this software can handle every aspect of my commercial janitorial company.

Cons

I would find it very helpful if all reports were able to be printed. Not only do I find it a bit difficult to design custom reports, but some things simply cannot be printed. Also, the accounting piece is not as simple as something like Quickbooks. I can really drill down into the nitty-gritty of every aspect of my company, but I need my accountant to help me do it!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Deborah B.
Industry: Security & Investigations
Company size: 51-200 Employees

There are enhancements I'd like to see implemented

Used Daily for 2+ years
Reviewed on 24/09/2019
Review Source: Capterra

WinTeam is our all-in-one platform for human resources, accounting, and operations. We're highly satisfied.

Pros

The payroll module for WinTeam is the best I've used in a 20+ year career of processing payroll. Ease of data import from scheduling, ease of processing deductions, ability to revise checks at the batch review level - all of those functions are vital to our processing flow and are greatly appreciated.

Cons

There are AR issues that I've discussed with Team tech support over 12 years that we'd like to see addressed at some point, such as the ability to search for an invoice by amount and also the ability to print an invoice to reflect partial payments/balance due.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Jess H.
Industry: Facilities Services
Company size: 11-50 Employees

WinTeam

Used Daily for 2+ years
Reviewed on 13/10/2020
Review Source: Capterra

Business Intelligence option in a game changer for date reporting and analysis

WinTeam is only as good as the work you put into it, garbage in/garbage out. The initial set up of things is cumbersome but if you take the time to do it right then day to day use is worth it.

Customer Support and WinTeam employees are top tier

Pros

The amount of date you can get out of the system and its ability to be more customized and tailored to our business needs

Cons

Canned reporting sucks. AP module hasn't been improved in many years. Many of the modules do not talk to each other causing duplication of work.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Tom R.
Industry: Facilities Services
Company size: 1,001-5,000 Employees

What is not new

Used Daily for 2+ years
Reviewed on 29/03/2019
Review Source: Capterra

Team has a good mobile application for payroll logging. This is not unique today with a lot of competition and user interfaces that are just as robust or more so than Team.

Pros

integrated package with a mobile platform that ties payroll with accounting functions.

Cons

Lack of HR package and the partner is not a viable solution. Platforms need to be updated with emphasis on user ease with analytical capability in all applications. BI is not a solution and requires the software provider to work with users to develop analytical reports. Of course that is also an opportunity to charge the user additional fees for something that should be part of the package. This is very yesterday in feel and use. Other software platforms are more robust and have many more features as a standard.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Jolene B.
Industry: Facilities Services
Company size: 201-500 Employees

Made for Us

Used Daily for 2+ years
Reviewed on 14/10/2020
Review Source: Capterra

Pros

The best thing about WinTeam is that it was designed with facility services companies like ours in mind. We've used the TeamTime component for well over a decade and decided to implement the accounting, job costing, and other related features in January 2019. It makes invoicing for recurring services so easy! And our job costing and financial reporting is now both timely and accurate - not something we could always say before we switched. The software is forgiving of user error, and if you need help, customer support is easy to reach and will stay with you until you gotten all the help you need. I can't imagine a facility services company could be happier with any other software out there.

Cons

The only real complaint I have about WinTeam is that it doesn't allow you to change the format of the AR invoices. All invoices have columns for "Description," "Quantity," "Unit of Measure," "Price," and "Amount." Because the overwhelming majority of our invoices are just on monthly charge for janitorial services, it would be nice if they had an invoice format that didn't have the "Quantity," "Unit of Measure," and "Price" columns. Also, the software is not "intuitive." You're probably not going to be able to log in and just figure out how to use it on your own; however, it is very easy to learn and TEAM will provide as much training as you need to master it. I also highly recommend sending at least one user to the TEAM conference. It's a fun time, and you learn so much while attending!

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
8.4/10
Based on 105 user ratings
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WinTeam Pricing

WinTeam Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact TEAM Software for pricing details.

Contact TEAM Software for pricing details.

Value for Money
4.1/5
Based on 105 user ratings
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WinTeam Features

WinTeam Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.1/5
Based on 105 user ratings
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Categories

Additional information for WinTeam

Additional information for WinTeam

Key features of WinTeam

  • 401(k) Tracking
  • Absence Management
  • Accounting Integration
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Calendar Management
  • Cash Management
  • Compensation Management
  • Direct Deposit
  • Employee Database
  • Employee Management
  • Expense Tracking
  • FMLA Tracking
  • Facility Scheduling
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • General Ledger
  • HR Management
  • Inventory Management
  • Invoice Processing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multiple Billing Rates
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Quality Control
  • Reporting
  • Resource Management
  • Revenue Recognition
  • Scheduling
  • Self Service Portal
  • Sick Leave Tracking
  • Surveys & Feedback
  • Time & Expense Tracking

WinTeam FAQs

WinTeam FAQs

Below are some frequently asked questions for WinTeam.

Q. What type of pricing plans does WinTeam offer?

WinTeam offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact TEAM Software for pricing details.

Q. What are the main features of WinTeam?

WinTeam offers the following features:

  • 401(k) Tracking
  • Absence Management
  • Accounting Integration
  • Bank Reconciliation
  • Benefits Management
  • Billing & Invoicing
  • Calendar Management
  • Cash Management
  • Compensation Management
  • Direct Deposit
  • Employee Database
  • Employee Management
  • Expense Tracking
  • FMLA Tracking
  • Facility Scheduling
  • Financial Management
  • Fixed Asset Management
  • Forecasting
  • General Ledger
  • HR Management
  • Inventory Management
  • Invoice Processing
  • Messaging
  • Mobile Access
  • Multi-Location
  • Multiple Billing Rates
  • Overtime Calculation
  • Payroll Integration
  • Payroll Management
  • Quality Control
  • Reporting
  • Resource Management
  • Revenue Recognition
  • Scheduling
  • Self Service Portal
  • Sick Leave Tracking
  • Surveys & Feedback
  • Time & Expense Tracking

Q. Who are the typical users of WinTeam?

WinTeam has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does WinTeam support?

WinTeam supports the following languages:

English

Q. What type of pricing plans does WinTeam offer?

WinTeam has the following pricing plans:

Subscription

Q. Does WinTeam support mobile devices?

WinTeam supports the following devices:

Android, iPhone

Q. What other apps does WinTeam integrate with?

WinTeam integrates with the following applications:

ADP Workforce Now, Avalara

Q. What level of support does WinTeam offer?

WinTeam offers the following support options:

Phone Support, Knowledge Base, Online Support, FAQs