--- description: Learn how Squadcast can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Squadcast Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Issue Tracking Software](/directory/580/issue-tracking/software) > [Squadcast](/software/132583/squadcast) # Squadcast Canonical: https://www.getapp.co.nz/software/132583/squadcast Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/132583/squadcast?page=2) > Squadcast is an incident management software that helps businesses send alerts, create event tags, and track response activities on a centralized platform. The incident war room enables users to establish communication with emergency responders and facilitate real-time collaboration on incidents. > > Verdict: Rated **4.6/5** by 9 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Squadcast 4x faster Time to Recovery : Reduce noise using deduplication. Make incidents context-rich with event tagging. Decrease response times with clear diagnosis of impacted services and automated actions. Fewer SLO Breaches : Adopt world-class site reliability practices with a centralized SLO dashboard to view your system health. Anticipate incidents before they occur and respond proactively. Improved Pace of Engineering Delivery : Ship without worries of breaking the system. Track Error Budgets and accelerate your speed of innovation without compromising on availability. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 9 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Squadcast - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Squadcast is available across four pricing plans, outlined below. It offers a free version as well. Free: Available for free, Incident Response for Small Teams Pro: $9/user/month (billed annually) or $12/user/month (billed monthly) . 14 days free trial. No credit card needed Premium : $16/user/month (billed annually). $19/user/month (billed monthly). 14 days free trial. No credit card needed. Enterprise: $21/user/month (billed annually) or $26/user/month (billed monthly). 14 days free trial. No credit card needed. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Albania, Andorra, Argentina, Australia, Austria, Belarus, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, Bulgaria, Canada, Chile, Colombia, Croatia, Cyprus, Czechia, Denmark, Ecuador, Estonia and 54 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Audit Trail - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communications Management - Compliance Management - Configurable Workflow - Contact Management - Corrective and Preventive Actions (CAPA) - Customisable Forms - Customisable Templates - Dashboard - Data Import/Export - Data Visualisation ## Integrations (50 total) - AWS CloudTrail - AWS Elastic Beanstalk - AWS Lambda - Airbrake - Amazon CloudWatch - Asana - Better Stack - Bitbucket - Bitrix24 - Blue Matador - BugSnag - CircleCI - Cisco DNA - Cisco Meraki - Cloudflare ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Issue Tracking Software](https://www.getapp.co.nz/directory/580/issue-tracking/software) ## Related Categories - [Issue Tracking Software](https://www.getapp.co.nz/directory/580/issue-tracking/software) - [IT Management Software](https://www.getapp.co.nz/directory/771/it-management/software) - [DevOps Tools](https://www.getapp.co.nz/directory/1087/devops/software) - [Incident Management Software](https://www.getapp.co.nz/directory/1415/incident-management/software) - [Emergency Notification Software](https://www.getapp.co.nz/directory/1461/emergency-notification/software) ## Alternatives 1. [JIRA Service Management](https://www.getapp.co.nz/software/91811/jira-service-management) — 4.5/5 (763 reviews) 2. [ManageEngine Endpoint Central](https://www.getapp.co.nz/software/103857/manageengine-desktop-central) — 4.6/5 (1489 reviews) 3. [Iru](https://www.getapp.co.nz/software/130527/kandji) — 4.9/5 (477 reviews) 4. [PDQ Deploy & Inventory](https://www.getapp.co.nz/software/2045563/pdq-deploy) — 4.8/5 (341 reviews) 5. [Wrike](https://www.getapp.co.nz/software/9964/wrike) — 4.4/5 (2887 reviews) ## Reviews ### "It is the system that does best what it sets out to do" — 5.0/5 > **Bruno** | *28 October 2021* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: As stated in the title, the functionalities provided in the platform work very well: the interface is aesthetically pleasing, easy to use and understand, the presentation of the flow in which tickets and issues are escalated is very clear and the data analysis can be done in the platform is exceptional, including calculating metrics and performance indicators of the IT services in question. > > **Cons**: The problem is not what the platform does (because what it does, it does well), but what it doesn't do. As it is not a complete solution, it requires IT teams to operate multiple systems. The idea of separating IT services from the elements that make up the service is good, but it requires using integration with another platform just to take care of the elements that make up the services. This can increase the final cost of the IT service management solution. > > For two years I worked as an IT services manager for a public agency. During this period, I tested multiple tools in order to select a tool for acquisition, but I ended up deciding to build an in-house tool to specifically meet our demands. ----- ### "A Must Have for Podcasters\!" — 5.0/5 > **Morgan** | *16 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Creating and scheduling the events are incredibly easy. I enjoy the dashboard as it makes staying organized and updated on all meetings very simple. The recording quality is also fantastic in addition to the ease to download the files into our other software. > > **Cons**: We haven't ran into any issues or dislikes at this time. > > Overall we are very pleased with this platform that we utilize to record podcast episodes. ----- ### "Poor service" — 1.0/5 > **Sylvia** | *28 February 2023* | Nonprofit Organisation Management | Recommendation rating: 0.0/10 > > **Pros**: I didn’t like anything about their services. You never speak to a person > > **Cons**: never use the software. Their service is poor management the whole company. no communication No good phone numbers. There’s never anyone to speak to. They say 7 days free trial. Collect your information credit card information you cancel, but they still charge You be careful. They did this to me two months in a row. Never got my money back\! > > Very poor ----- ### "Squadcast: Been there." — 5.0/5 > **Utkarsh** | *4 September 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: - Custom definable escalation policy - You can integrate with N number of services with Squadcast - Complete transparency of the incident response process - Simple UI/UX and brilliant features to eliminate unwanted alerts > > **Cons**: I can't find any, really happy as of now > > Best Centralised incident management tool. ----- ### "Most reliable platform for incident management and on call support" — 5.0/5 > **Dhavan** | *10 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Squadcast is one of the most efficient tools for incident reporting and management. It is very accurate and provides real-time notification of incidents. It also allows the management of on-call support and setting up escalation policies to ensure a timely response. I also like its ability to identify recurring issues. It is also very simple to integrate Squadcast with another monitoring app like a new relic. > > **Cons**: I can't think of anything which needs improvement in Squadcast > > I had a great experience with Squadcast. It is a very easy-to-use and efficient tool for incident reporting. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/132583/squadcast?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/132583/squadcast) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data