---
description: Learn how OnSIP can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OnSIP Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [OnSIP](/software/131543/onsip)

# OnSIP

Canonical: https://www.getapp.co.nz/software/131543/onsip

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> OnSIP is a softphone and private branch exchange (PBX) solution that helps businesses to manage call recording, transfers, monitoring, reporting and more. It allows companies to utilize the desktop or mobile applications to conduct HD video or voice conferences as well as manage voicemails.
> 
> Verdict: Rated **4.7/5** by 78 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of OnSIP

\- Availability of multiple plans. The platform provides metered plans with a fixed monthly rate and per-minute fees.

- Unlimited and metered calling plans that are identical to what other VoIP providers offer.

-.The system automatically routes all your calls over a powerful Public Switched Telephone Network (PSTN) to the hosted VoIP PBX system.,

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 78 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Junction Networks
- **Location**: New York, US
- **Founded**: 2004

## Commercial Context

- **Starting Price**: US$18.95
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: OnSIP is offered across three pricing plans, outlined below. 

•	Unlimited: 18.95 per month per person. 
•	Basic: $49.95 per month per account + 2.9 cent per minute
•	Sayso Website Chat: Free

It also offers three add-ons, outlined below: 

•	Inbound Bridge: $1.95 + 0.5 ¢ per minute
•	On net conference suite: $19.95
•	Queues+ reporting dashboard: $14.95 per seat
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Attendant
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Screening
- Call Tracking

## Integrations (3 total)

- HubSpot CRM
- Odoo
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software)

## Related Categories

- [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software)
- [Business Phone Systems](https://www.getapp.co.nz/directory/1099/business-phone-systems/software)
- [Cloud PBX Software](https://www.getapp.co.nz/directory/1101/cloud-pbx/software)
- [Softphone Software](https://www.getapp.co.nz/directory/1493/softphone/software)

## Alternatives

1. [3CX](https://www.getapp.co.nz/software/103409/3cx) — 4.4/5 (465 reviews)
2. [Ringover](https://www.getapp.co.nz/software/117547/ringover) — 4.7/5 (858 reviews)
3. [800.com](https://www.getapp.co.nz/software/2008915/800-com) — 4.7/5 (313 reviews)
4. [Nextiva](https://www.getapp.co.nz/software/91289/nextiva) — 4.6/5 (914 reviews)
5. [RingEX](https://www.getapp.co.nz/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews)

## Reviews

### "Onsip is great for everything but conference calling" — 5.0/5

> **Verified Reviewer** | *24 October 2018* | Internet | Recommendation rating: 8.0/10
> 
> **Pros**: Onsip is great and easy to use. Onboarding my team was a breeze.
> 
> **Cons**: Conference calling should be an essential feature but isn't available on mac.

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### "Onsip is great" — 5.0/5

> **Heather** | *17 September 2025* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: Onsip is very user friendly and the customer service is great. You can call support and actually talk to a person in the USA. The online portal is user freindly also.
> 
> **Cons**: I can not think of a con. When we changed over to them, they were great. I had a dedicated person to help me.

-----

### "What counts to us" — 3.0/5

> **Cindy** | *6 June 2023* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: Because we are a small company, I have so many different roles to play that I cannot be expert on the phones however because Onsip has such phenomenal customer service, I can know that if there is something I don't know how to do, they will walk me through it.
> 
> **Cons**: Features might be limited somewhat for our system
> 
> Really like Onsip and again its because of the customer service

-----

### "FIRST CLASS SERVICE & SUPPORT" — 5.0/5

> **Tom** | *12 January 2026* | Broadcast Media | Recommendation rating: 10.0/10
> 
> **Pros**: OnSIP has the BEST customer service in the world....and that is not hyperbole\!  I have never - never - been frustrated when I've called and have always gotten the answer to whatever question I had quickly, accurately, and with concern about how I am using their product\!
> 
> **Cons**: There are a couple of the knowledge documents that seem to be out-dated and probably need to be edited / rewritten.
> 
> Fantastic. First-rate. Very Very good. I would highly recommend them to another non-profit looking for phone support \& service.

-----

### "onsip's great" — 4.0/5

> **Bryan** | *5 December 2024* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: great support team, readily available and very helpful. easy to use service
> 
> **Cons**: random but usually small glitches that are hard to explain to users but usually never interrupt the flow of work.
> 
> Overall a great experience, we've been using onsip for at least two years now and it has solved a lot of our prior issues.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/131543/onsip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-communications-software/a/onsip/> |
| en-AE | <https://www.getapp.ae/software/131543/onsip> |
| en-AU | <https://www.getapp.com.au/software/131543/onsip> |
| en-CA | <https://www.getapp.ca/software/131543/onsip> |
| en-GB | <https://www.getapp.co.uk/software/131543/onsip> |
| en-IE | <https://www.getapp.ie/software/131543/onsip> |
| en-NZ | <https://www.getapp.co.nz/software/131543/onsip> |
| en-SG | <https://www.getapp.sg/software/131543/onsip> |
| en-ZA | <https://www.getapp.za.com/software/131543/onsip> |

-----

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