--- description: Learn how BuildOps can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: BuildOps Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [BuildOps](/software/131331/buildops) # BuildOps Canonical: https://www.getapp.co.nz/software/131331/buildops Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/131331/buildops?page=2) > BuildOps is a cloud and mobile-based software for commercial service contractors that assists with dispatching, workflow management, quoting, invoicing, service agreements creation, projects management, report generation, and more. > > Verdict: Rated **4.4/5** by 177 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of BuildOps • BuildOps smart scheduling optimizes dispatching as calls come in. • Users can automate scheduled preventative maintenance with BuildOps. • Gated workflows from BuildOps ensure technicians complete steps A and B before moving along to C. • Create and track proposals with BuildOps to speed up quotes and approvals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 177 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: BuildOps - **Location**: Santa Monica, US - **Founded**: 2018 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Please contact BuildOps directly for pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Accounting - Accounting Integration - Alerts/Notifications - Asset Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - CRM - Calendar Management - Client Tracking - Contact Database - Contact Management - Customer Database - Customer History - Customer Management - Customisable Forms - Customisable Reports - Dispatch Management - Drag & Drop ## Integrations (7 total) - NetSuite - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sage Intacct - Viewpoint Spectrum - Viewpoint Vista ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [Field Activity Management Software](https://www.getapp.co.nz/directory/655/field-activity-management/software) - [HVAC Software](https://www.getapp.co.nz/directory/657/hvac/software) - [Electrical Contractor Software](https://www.getapp.co.nz/directory/1005/electrical-contractor/software) - [Maintenance Management Software](https://www.getapp.co.nz/directory/327/maintenance-management/software) ## Alternatives 1. [FieldPulse](https://www.getapp.co.nz/software/105687/fieldpulse) — 4.6/5 (445 reviews) 2. [ServiceTitan](https://www.getapp.co.nz/software/104311/servicetitan) — 4.3/5 (332 reviews) 3. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1456 reviews) 4. [Service Fusion](https://www.getapp.co.nz/software/103289/service-fusion) — 4.3/5 (308 reviews) 5. [Limble](https://www.getapp.co.nz/software/2049215/limble-cmms) — 4.8/5 (753 reviews) ## Reviews ### "Great Choice for our Business" — 4.0/5 > **Samantha** | *25 March 2024* | Construction | Recommendation rating: 9.0/10 > > **Pros**: We liked that BuildOps still has a week view on their dispatch board, not just a daily view. This is helpful when projecting out work and building a tech's schedule. The technician's mobile app clearly had a lot of time and research put into it and it shows...it is intuitive to use and clean. The one-click invoicing has been an incredible time saver for the billing team and was an immediate improvement we saw. Overall, we also were drawn to BuildOps' customer focused model and the attitudes of their team members. Every member of the BuildOps team was knowledgable about their product and ready and willing to answer any questions and take as many meetings as needed to make sure we were making the right decision and throughout the implementation process. The built in quoting module has made getting quotes out to customers and tracking outstanding quotes so much simpler. > > **Cons**: The dispatch board while good still has a bit to go to be great, if you choose to release calls individually there is only one way to do that when there are so many other actions that we are given 2-3 ways to accomplish them. We also wish we could arrange the names on the dispatch board ourselves instead of being locked into alphabetically. Editing an already active service agreement is also kinda clunky and requires some repetitive data entry and could be improved. > > Overall, our experience has been positive. There are certainly things we learned along the way that we wish we did differently during implementation but overall we are happy with our purchase and feel we made the right decision for our business moving forward. The customer support team is incredible and very responsive when we have issues or questions. They are constantly making updates and improvements to their product based on the requests of their users which is what you want to see in a software that is the heart of your business. We see BuildOps as a partnership and are excited for our future with them. ----- ### "BuildOps works well enough for our team" — 5.0/5 > **Sasha** | *26 March 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The site visits on the work orders are good enough for what they're doing. \[sensitive content hidden\] is actually helpful when i cant find a button which happens a lot. I use the templates. They're okay when i'm tired of tying the same stuff over and over again as long as the system doesn't freeze up. > > **Cons**: Quickbook syncing is a pain. Waiting however for the first time, weeks to see the names of people who signed (happened only once). > > It groups most of the business in one software that’s an improvement over the jumbled mess we had on hand and it also prevents customers and photos from getting lost across a dozen apps. ----- ### "Does the job" — 3.0/5 > **Kevin** | *14 April 2026* | Construction | Recommendation rating: 5.0/10 > > **Pros**: quote generation and sending quotes is easy. I would like to see an automation addition to that function though. it would make life much easier > > **Cons**: reporting functions need work to help with clarity need more crm functions - it is difficult to search a person or property > > We've been using BuildOps at EM Duggan and overall it's been a solid addition to our workflow. It does exactly what it's supposed to do — keeping our jobs organised, our teams connected, and our scheduling on track. Nothing flashy, but it gets the job done reliably day to day. The interface is straightforward enough for the team to pick up without too much hassle, and having everything in one place has made things noticeably smoother compared to how we managed things before. It's not without its quirks, but for a company like ours it covers the bases we need. Would recommend it to other contractors looking for a dependable field management platform. ----- ### "BuildOps is great for a service" — 4.0/5 > **Jeannette** | *27 April 2026* | Construction | Recommendation rating: 6.0/10 > > **Pros**: BuildOps is very progressive in some fields. You can also have all your company information all in 1 accounting system > > **Cons**: Not being able to delete incorrect info, it has to be archived "in a sense" but that fills BuildOps with too much data > > I can get online help right away. There are times that BuildOps can be very difficult. Requires lots of training. I don't believe it's user friendly ----- ### "Honest Review of BuildOps" — 4.0/5 > **Dana** | *20 April 2026* | Utilities | Recommendation rating: 7.0/10 > > **Pros**: I like that everything is in one place. I can easily navigate and find things that I need. It is very convenient. > > **Cons**: It is consistently slow. Sometimes I have to log out and back in to get it to work. There are times that documents or actions are not saved. > > BuildOps is very convenient and it user friendly, although we have many heart aches when it comes to the slow performance of the website. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/131331/buildops?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/131331/buildops) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data