--- description: Learn how Paradox can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Paradox Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Video Interview Software](/directory/587/video-interview/software) > [Paradox](/software/130707/olivia) # Paradox Canonical: https://www.getapp.co.nz/software/130707/olivia Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/130707/olivia?page=2) > Olivia, Paradox's conversational AI assistant, helps talent acquisition teams spend more time with people by automating recruiting administrative work like screening, interview scheduling, and answering candidate's questions. She also offers a hiring event platform to hire virtually, easily. > > Verdict: Rated **4.0/5** by 8 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Paradox \*Olivia is the ultimate candidate concierge, ensuring candidates get immediate answers to thousands of questions, 24 hours a day — in any language, on any device. \*Olivia can quickly capture candidate info, screen candidates instantly, and make text-to-apply as easy as having a quick conversation. \*From 1:1 phone screens to complex multi-person, multi-location interviews, Olivia can handle any interview scheduling challenge you throw at her — and she'll get it all scheduled in seconds, so you can focus on more important stuff. \*With virtual events, you can host engaging recruiting events and virtual job fairs from the comfort of your desk (or couch), and give candidates a simple, mobile-first experience they'll love. \*Olivia creates a new paradigm — making on-demand hiring possible by shortening job applications to minutes, screening applicants in real-time, auto-scheduling interviews with qualified candidates, and reducing the hiring process from weeks to days. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 8 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Paradox.Ai - **Location**: Scottsdale, US - **Founded**: 2016 ## Commercial Context - **Starting Price**: US$1,000.00 - **Pricing Details**: We provide customized solutions for each of our clients based on their current hiring challenges. Visit www.paradox.ai and speak with Olivia to learn more about our pricing. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, European Portuguese, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Malay, Polish, Romanian, Russian, Serbian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: United States ## Features - 360 Degree Feedback - API - Activity Tracking - Alerts/Notifications - Applicant Tracking - Application Management - Assessment Management - Background Screening - CRM - Calendar Management - Campaign Analytics - Candidate Management - Candidate Profiles - Candidate Sourcing - Candidate Tracking - Careers Page - Collaboration Tools - Commenting/Notes - Communication Management - Compliance Management ## Integrations (57 total) - ADP Workforce Now - Accio Edge - Accurate - AllianceHCM - Appcast - ApplicantStack - Avature - Beamery - BlueJeans Events - BrightMove - Bullhorn ATS & CRM - CheckWorkRights - Checkr - CorvirtusHire - Crosschq ... and 42 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Video Interview Software](https://www.getapp.co.nz/directory/587/video-interview/software) ## Related Categories - [Video Interview Software](https://www.getapp.co.nz/directory/587/video-interview/software) - [Pre-Employment Testing Software](https://www.getapp.co.nz/directory/827/pre-employment-testing/software) - [Applicant Tracking Systems](https://www.getapp.co.nz/directory/253/applicant-tracking/software) - [Recruitment Software](https://www.getapp.co.nz/directory/261/recruitment/software) - [Talent Management Software](https://www.getapp.co.nz/directory/263/talent-management/software) ## Alternatives 1. [100Hires](https://www.getapp.co.nz/software/2066671/100hires) — 4.9/5 (1100 reviews) 2. [Indeed for Employers](https://www.getapp.co.nz/software/106953/indeed) — 4.5/5 (7541 reviews) 3. [CEIPAL ATS](https://www.getapp.co.nz/software/106123/ceipal-ats) — 4.6/5 (1260 reviews) 4. [ZipRecruiter](https://www.getapp.co.nz/software/9561/ziprecruiter) — 4.2/5 (10916 reviews) 5. [BambooHR](https://www.getapp.co.nz/software/20517/bamboohr) — 4.6/5 (3108 reviews) ## Reviews ### "Solid product to speed up and automate recruitment processes" — 3.0/5 > **Claudia** | *10 December 2025* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Good product to speed up the recruitment processes and automate some of the administrative tasks of recruitment (e.g. schedule interviews on a calendar). The interface is intuitive and easy to use. It allows many functions like surveys, requests for feedback, and data extraction for analytics purposes, although I have not tried all of these functions yet. > > **Cons**: From a Privacy perspective I appreciate the level of detail to which the system records any interaction between candidates' profiles, recruiters and other users. However, I have also encountered a few glitches where it looked like someone had viewed more data than they did intentionally, just because of how the interface shows profiles with PII as soon as you are logged in. When we flagged issues like this to Paradox IT support team, it was quickly explained and resolved. So while it is not a perfect product, I can see a lot of effort is being put from Paradox to improve the product further. > > Overall my experience with Paradox has been positive so far. Besides the intuitive platform, as part of my role's responsibilities I have had to delete profiles and data in agreement to different Privacy laws, so I can attest that the product is well-thought and can work with different jurisdictions my company operates in. ----- ### "Great ATS - Would be lost without it." — 5.0/5 > **Greg** | *11 March 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: The support staff. While there are a few aspects of this software that are not as intuitive as I would like, the support staff is extremly helpful, easy to get ahold of, and always resolve any issues quickly. > > **Cons**: It is somewhat difficult to learn. Not always intuitive. I also wish I could send notes in a chat to candidates during virtual interviews. > > This product is great for helping manage applicant flow, filter out non-eligible candidates, and integrates well with my calendar in order to schedule interviews on a schedule that works for me. It does a nice job of storing notes on candidates so I have record throughout the interview process, and when/ if the same candidate decides to apply again at a later date. ----- ### "Great in theory, Poor Execution and Poorer Customer Service" — 2.0/5 > **Elizabeth** | *22 December 2025* | Facilities Services | Recommendation rating: 2.0/10 > > **Pros**: In theory, paradox is great for automating basic recruitment, screening processes, and scheduling interviews. We found it helpful to see a candidate profile that Paradox created for each candidate before interviewing. Automating the interview scheduling process was super helpful when it worked. Additionally, having \[sensitive content hidden\]", the AI Recruiter, answer candidate questions before their interview is a great idea. > > **Cons**: Customer support has been an ongoing issue for us. We are a service industry franchise with a relationship with Paradox through our corporate office. We have been assigned points of contact within Paradox to help with setup, changes to the programming that we may require, and any troubleshooting. We used this software for a little over two years. During that time, we needed help mostly because of how complicated the user interface is. Our training materials for the software were basic, not particularly helpful for our model of the software, and significantly out of date by the time we received them. Our points of contact have been largely unresponsive. On average, it's taken us two days to get a response. When we were able to get a response to questions or concerns, problems were often fixed on the back-end without letting us know there was a resolution. Additionally, we had issues with " \[sensitive content hidden\]", the AI recruiter. Paradox was sold to us (for our purposes) as a "Set it and forget it" solution for small business recruitment and hiring. Set it up to collect candidates and screen them, and \[sensitive content hidden\]" the AI recruiter will schedule their interview and answer any questions they have in the meantime. In reality, " \[sensitive content hidden\]" was borderline ineffective at answering candidate questions and just kept asking candidates to restate their questions. We went through the whole process of trying to fine-tune \[sensitive content hidden\]'s answers, however the poor customer service and very complicated user interface resulted in this being a feature we ultimately never got to benefit from. I would have even preferred an option to opt-in to emails to hiring managers IF \[sensitive content hidden\] was unable to answer a question, however much that defeats the purpose in the first place, but to my knowledge that is not an option, and I've looked all over our user settings for features like this. > > We LOVE the Idea of Paradox as a "Set it and forget it" appoach to small business recruiting and hiring. However, the execution of this tool leaves a lot to be desired, and the poor customer service has resulted in us switching to another candidate manager software. We hire for a service job position. When we have a position to fill, the recruitment process can't just \*stop\* for several days when an issue arises with Paradox. Ultimately, the delay/nonresponse of customer service and the inability to solve issues ourselves (due to the complicated interface) led us to seek out other software that would better fill our needs. ----- ### "Paradox Review" — 4.0/5 > **Bhumi** | *15 July 2025* | Real Estate | Recommendation rating: 9.0/10 > > **Pros**: This AI operated recruiting platform was great for our talents team. It helped us to minimize the daily scheduling, sending reminders, and follow ups. It integrated with our other platforms like Workday and had no issues. Support was wonderful always helping us with any questions or tickets. > > **Cons**: Pricing per user is high need a more cost effective platform. Glitching during peak business hours with downloading large reports. Had internal integration issues but support was patient and helped us. > > Overall platform was great for our team helped us to save time on the reoccuring task like scheduling interviews and sending follow up emails. This also allowed us customize our data for reporting. ----- ### "Best ai assistant" — 4.0/5 > **Brandon** | *31 May 2025* | Chemicals | Recommendation rating: 6.0/10 > > **Pros**: automates tasks like screening, scheduling interviews, onboarding, and more, freeing up recruiters to focus on higher-level work. > > **Cons**: Some may feel that relying solely on AI for tasks like candidate selection might not always yield the best results. Ultimately, the effectiveness of Paradox's features will depend on how they are implemented and used within a specific company's hiring strategy. > > Paradox's main goal is to automate tasks that recruiters and hiring managers traditionally handle, freeing them up to focus on more strategic work. This includes tasks like screening applications, scheduling interviews, and communicating with candidates. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/130707/olivia?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/130707/olivia) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | pt | | | pt-PT | | ----- ## Structured Data