XM for Employee Experience
XM for Employee Experience
About XM for Employee Experience
Qualtrics EmployeeXM is an employee engagement platform designed to identify key drivers for worker productivity, engagement, and experience. The solution uses AI text analysis and predictive intelligence to develop actionable insights from employee interviews, performance reviews, and surveys.
With Qualtrics EmployeeXM, users can review real-time data from across the entire employee life-cycle and pinpoint key engagement drivers such as benefits, training, and career development opportunities. Businesses can use the benefits optimizer tool to calculate the optimal employee benefits package based on staff feedback.
Qualtrics EmployeeXM enables users to choose from pre-designed or custom surveys in order to tailor the feedback experience for each employee. The platform includes multiple feedback capture methods, including pulse surveys to measure fluctuations in engagement and track improvements over time, 360-degree feedback to automate the process of collecting multi-rater reviews, and exit surveys to identify key factors that influence employee retention.
Qualtrics EmployeeXM uses AI and machine learning to analyze text responses and statistics gathered from feedback to generate data-driven predictions. The software highlights the relationship between employee engagement outcomes and statistical analysis, providing managers with insights into key success factors as well as areas that require improvement.
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- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only survey builder I will use-- easy and trustworthy
Reviewed on 3/10/2018
Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy,"...
Overall, I highly recommend Qualtrics to people who do not consider themselves to be "tech-savvy," but yet need to create and distribute surveys/ questionnaires for research and service purposes. I find other software designs lack the ease of use, but also lacks the simple yet professional design that Qualtric provides. Users are more likely to feel comfortable inputting information if the website looks professional.
Pros
Qualtrics is extremely simple to use for people of various levels of digital literacy. I have never been given a reason to doubt that a survey will work properly and efficiently. My favorite part of Qualtrics is the privacy it offers to users and survey creators. For research purposes, it can be extremely probleatic to know the personal identity of a survey taker. Additionally, when entering sensitive information, users need to trust the software they are using. The privacy and security measures taken by Qualtircs are of uptmost importance to me.
Cons
I have had trouble contacting customer service in the past. I contacted customer service with a question about using the software, not a complaint or problem. I contacted them via email and waited over two weeks for a reply. For a software company, I expected them to be more efficient with replying to customer questions.
- Industry: Consumer Goods
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
We <3 Qualtrics!
Reviewed on 7/03/2018
Pros
Qualtrics makes me feel POWERFUL and IN CONTROL. It lets me translate a mess of numbers into meaningful, actionable information that my company can really use. With Qualtrics, I can see opportunities that I was blind to before.
The tool is extremely user-friendly, so I spend minimal time learning how to use the tool and can dedicate most of my time to solving problems using the data Qualtrics lets me gather and analyze.
But, when I do need a little extra help, the Qualtrics support team is always there for me. I can, of course, search for information online. But I prefer to call the support team. Their reps all have the heart of a teacher. They take the time to teach me how to navigate my way through the challenges I face when designing complex surveys or learning a new element of the tool.
Their support team - more than anything - makes me absolutely LOVE Qualtrics. That support team makes this tool worth every penny....and then some.
Cons
I wish the dashboard functionality was available for every survey type. We love the dashboards - prefer them over reports - and would love to have unlimited ability to create and share them.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great for large company employee feedback
Reviewed on 12/09/2018
Not for a smaller org but great option for large scale employee feedback collection.
Not for a smaller org but great option for large scale employee feedback collection.
Pros
Great for large scale employee feedback but overkill for smaller orgs.
Cons
Customer support is lacking and can be complicated to set up the logic for the surveys.
- Industry: Research
- Company size: 10,000+ Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Amazing! Like Google forms, but a million times better
Reviewed on 6/02/2020
This will make your business look so much more professional using qualtrics over other survey...
This will make your business look so much more professional using qualtrics over other survey sites. You can also break down how you see the results after in pictures or exporting it as an excel chart to further analzye.
Pros
My university uses this software for all surveys it sends out. It is so convenient and easy to use but is also customized to my University so every survey sent out from it looks very official.
Cons
I have none! It is a great way to send out surveys.
- Industry: Insurance
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience was excellent
Reviewed on 22/03/2018
our users love it also
our users love it also
Pros
One important think to us is the UI, and Qualtrics has a great ease of use for all of the users. We enjoy it.
Cons
The one thing I like least is there are so many options sometimes I miss out on great features and functions.
XM for Employee Experience FAQs
Below are some frequently asked questions for XM for Employee Experience.Q. What type of pricing plans does XM for Employee Experience offer?
XM for Employee Experience offers the following pricing plans:
- Starting from: US$5,000.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Contact Qualtrics for pricing information.
Q. Who are the typical users of XM for Employee Experience?
XM for Employee Experience has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does XM for Employee Experience support?
XM for Employee Experience supports the following languages:
Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish
Q. Does XM for Employee Experience support mobile devices?
XM for Employee Experience supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does XM for Employee Experience integrate with?
XM for Employee Experience integrates with the following applications:
Adobe Analytics, Annex Cloud Loyalty Experience Platform, BHN Rewards, Chattermill, ClickTale, Contentsquare, DataGrail, Decibel Insight, Dynamics 365, Dynamics 365 Business Central, Freshdesk, Fuel Cycle, Fullstory, Genesys Cloud CX, Glassbox, Grade.us, HubSpot CRM, Infegy Atlas, Jira, Kantata, KnowledgeHound, LogRocket, Make, Marketo Engage, Medallia Agent Connect, Pendo, Quantum Metric, Reputation, ReviewTrackers, SAP Analytics Cloud, SAP Customer Experience, Salesforce Sales Cloud, ServiceNow, SessionCam, Slack, SocketLabs, Tableau, Tango, Tethr, Tray.io, Tremendous, UserTesting, Xoxoday, Zapier
Q. What level of support does XM for Employee Experience offer?
XM for Employee Experience offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for XM for Employee Experience.
- Onboarding Software
- Human Resources Software
- Talent Management Software
- Employee Engagement Software
- 360 Degree Feedback Software
- Performance Appraisal Software
- Corporate Wellness Software
- Benefits Administration Software
- Diversity, Equity and Inclusion (DEI) Software
- Employee Recognition Software
- Employee Monitoring Software
- HR Analytics Software
