--- description: Learn how Ideta can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ideta Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Virtual Assistant Software](/directory/3844/virtual-assistant/software) > [Ideta](/software/129583/ideta) # Ideta Canonical: https://www.getapp.co.nz/software/129583/ideta Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/129583/ideta?page=2) > Ideta is a no-code, multi-AI platform that lets companies build and deploy powerful AI agents across all channels with full transparency and automation. > > Verdict: Rated **4.8/5** by 53 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ideta Ideta helps companies accelerate the adoption of AI by making it simple, fast, and safe to build and deploy powerful AI agents, without writing a single line of code. Unmatched Multi-AI Flexibility Choose the best model for every use case. Ideta natively supports OpenAI, Microsoft, Google, Anthropic, Mistral, XAI and more. You can switch models anytime, compare performance, and future-proof your AI strategy. Deploy Everywhere Your Users Are Create once, deploy anywhere: • Websites • WhatsApp, Messenger, Instagram, SMS • Telephony systems like Genesys, Twilio and AudioCodes • Internal tools and workflows through APIs This multi-channel reach ensures consistent, scalable AI experiences across your entire organization. Connect Seamlessly to Your Ecosystem Ideta integrates natively with Salesforce, HubSpot, Zendesk, SharePoint, Jira, Moodle, Stripe, Airtable, Zapier, Google Sheets and more. With the API bubble, you can connect any internal or external system, automate actions, trigger workflows and retrieve real-time data. Reliable and Updated Knowledge Import documents from your knowledge bases, build Retrieval-Augmented Generation (RAG), monitor sources, and automate updates. Ideta ensures your agents always deliver accurate, up-to-date answers based on validated information. Powerful Capabilities for Advanced AI Leverage: • Function calling for structured actions • MCP (Model Context Protocol) • AI benchmarking to compare models • A full design editor for conversational flows • Detailed dashboards to monitor performance, accuracy and usage These tools help you design transparent, controllable, and high-impact AI agents. Enterprise-Grade Security and Governance Ideta is built for enterprise needs: data protection, role-based access, audit logs, encrypted storage and compliant deployments. You stay in control of your data and ensure consistent governance across all AI projects. Scale AI Across Your Organization Ideta enables teams in support, HR, sales and operations to create and maintain their own AI agents, while IT retains oversight and governance. This reduces operational bottlenecks and accelerates time-to-value across departments. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 53 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Septeo Group - **Location**: Lattes, France - **Founded**: 2008 ## Commercial Context - **Starting Price**: €29.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Pricing is available on monthly subscription as follows: Free: free for 1 chatbot and up to 100 sessions per month Karate Kid: €29 per month for unlimited bots and up to 500 sessions per month Samurai: €79 per month for unlimited bots and up to 2 000 sessions per month Shogun: €199 per month for unlimited bots and up to 10 000 sessions per month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French - **Available Countries**: Albania, Andorra, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey and 35 more ## Features - AI/Machine Learning - API - Autoresponders - Business Process Automation - CRM - Canned Responses - Chatbot - Code-free Development - Collaboration Tools - Contextual Guidance - Customisable Branding - File Sharing - Geotargeting - Intent Recognition - Live Chat - Mobile Access - Multi-Channel Communication - Multi-Language - Natural Language Processing - Natural Language Search ## Integrations (28 total) - Airtable - ChatBot - ClickSend - Discord - GENESYS - Google Analytics 360 - HubSpot CRM - Instagram - Jalios - Jira - Mailchimp - Mailjet - Mayday - Meta for Business - Microsoft 365 ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Virtual Assistant Software](https://www.getapp.co.nz/directory/3844/virtual-assistant/software) ## Related Categories - [Virtual Assistant Software](https://www.getapp.co.nz/directory/3844/virtual-assistant/software) - [Conversational AI Platforms](https://www.getapp.co.nz/directory/1647/conversational-ai-platform/software) - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.co.nz/software/9448/zendesk) — 4.4/5 (4072 reviews) 2. [LiveChat](https://www.getapp.co.nz/software/8385/livechat) — 4.6/5 (1715 reviews) 3. [LiveAgent](https://www.getapp.co.nz/software/91301/liveagent) — 4.7/5 (1753 reviews) 4. [Tidio](https://www.getapp.co.nz/software/105081/tidio-chat) — 4.7/5 (590 reviews) 5. [Crisp](https://www.getapp.co.nz/software/111347/crisp) — 4.6/5 (147 reviews) ## Reviews ### "One of the best Ai Chat automation plateform" — 4.0/5 > **Ach** | *27 May 2022* | Animation | Recommendation rating: 8.0/10 > > **Pros**: It is easy to deploy and make AI chat Bots with this app and I love the fact that you can switch to Real life Chat if your Ai isn't able to help your visitor or customer > > **Cons**: The Back end could get a better design to understand more what's going on ----- ### "Ideta Learning curve but worth it very well" — 5.0/5 > **Oswaldo** | *19 May 2022* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: what I liked the most about this software is that it has a competitive price and excellent qualities. After you learn it is easy to use, they have very good customer support. They have several ready to use templates. can customize to our brand colors and add logos > > **Cons**: At the beginning you have to dedicate time to learn the software and be able to understand how it works, but after you learn it it is very easy to continue working on it. The UI could be translated to more languages (Spanish). > > I am beginning to use this software, so I am learning and understanding well how it works, to try to apply all the capacity that it brings. It seems to me that it is a quality software that has its learning curve, but when you learn it you can apply it very easily and it is very useful. ----- ### "Ideta review" — 4.0/5 > **Youness** | *23 December 2019* | Farming | Recommendation rating: 7.0/10 > > **Pros**: its easy and self service chatbot plateforme for creating chatbots > > **Cons**: some software buggs during the production > > we were solving acces management to our headquarter ----- ### "I am a chatbot dev now" — 5.0/5 > **Alexandre** | *23 December 2019* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: Developing a chatbot on your own with Ideta toolbox is what coding should be every time: less a matter of syntax knowledge but the pure beauty of devising a structure that makes sense, with no logical error and with an economy of lines > > **Cons**: The discussions are not sorted in a logical order, yet > > Swift support\! ----- ### "Great automated lead channel for a website" — 5.0/5 > **Ashton** | *26 May 2022* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Very easy to set up and write a chatbot script. > > **Cons**: We haven't found any major limitations yet. > > It was an easy way improve the overall website user experience and lead generation for the business. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/129583/ideta?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/129583/ideta) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data