Rosterfy
About Rosterfy
Recruit, Retain and Reward volunteers, increase engagement and create brilliant opportunities to support your causes or put on game-changing events.
Rosterfy is a highly rated Volunteer Management Software platform for Charities, Non-Profit Organisations, Sports Institutions, and Local Government Institutions.
We’ve built a platform that will significantly reduce the time your team spends on admin, streamline your communication with simple automated emails and SMS messages and give you a complete view of your operation.
What makes it stand out is how configurable it is to your business and how it can scale as your aspirations grow.
From Las Vegas to London, Singapore to Sydney, Rosterfy helps communities connect with causes they care about worldwide.
Book a Demo today and see for yourself.
Pricing starting from:
US$7,000.00/year
- Free Version
- Free Trial
- Subscription
Key benefits of Rosterfy
- Save time and money by reducing the administrative costs involved with managing your volunteers and paid workforce.
- Engage and retain your workforce with Rosterfy’s unique reward and recognition program, online training, inductions, documentation and automated communications.
- Scalable for event suppliers of all shapes and sizes we provide a white labelled solution for managers and teams alike.
- Communicate with your volunteers, utilizing Rosterfy's email and SMS templates to help guide you along the way.
- Check your volunteers in and out onsite and pull reports in real time either onsite or remotely.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$7,000.00/year
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Rosterfy: 50
Alternatives
ChronoTrack
Humanity
eCoordinator
ScheduleFlex
Reviews
Already have Rosterfy?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Sports
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic customer service and easy to use
Reviewed on 10/03/2022
Easy to use and great staff to work with. Really haven't had many issues at all with the platform,...
Easy to use and great staff to work with. Really haven't had many issues at all with the platform, if I had they have been resolved or the staff have put it in the pipeline for development.
Pros
It is easy to use and the staff who work at rosterfy are always helping me and suggesting ways to improve our portal that make everything streamlined. It is user friendly, not only on an admin end but also for our users, which is very important. We have set up automations for reminders and incorporated a feedback system.
Cons
We would like rosterfy to have an app as the majority of our users are between the ages of 18-23.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Rosterfy Review
Reviewed on 21/11/2023
Pros
Great for large organizations. Here at Blessings of Hope, we see 200-300 volunteers daily at 3 different locations. Rosterfy helps us to manage these effectively. I especially like the endless options. There's so much you can do in this platform, from customizing verbiage to setting specific permissions, and much more. The customer support team has been amazing. They are kind and prompt in responding.
Cons
The most difficult thing for our company has been the implementation process. We switched to Rosterfy from a super simplistic, basic volunteer management system. While Rosterfy's endless capabilities are a perk for sure, it does take a lot of time and training to get a team of 20 staff familiar with the ins and outs of the program.
- Industry: Nonprofit Organisation Management
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Misleading on features
Reviewed on 14/11/2024
Again, we were completely misled about the features of the program, now silent and we are still not...
Again, we were completely misled about the features of the program, now silent and we are still not fully onboarded, so we paid a significant amount of money for a half-set up system that barely works.
Pros
It is able to do a lot, just not anything we needed.
Cons
First, we were completely misled about the program's capabilities. The nature of our volunteer program is a bit different but we were told the 3 main things were were hoping to accomplish, we were told these things were no problem, when in truth, we are not able to do a single critical piece of our program. Some of these asks could have been accomplished using a free VMS system, but we chose Rosterfy as we liked the customization and these 3 main features we needed seemed easier and seamless (had it worked like we were told.) It is also extremely difficult to set up. You need to be very tech-literate and will require a full-time person dedicated to setup and management. It is not intuitive at all, multiple checkpoints to remember for the simplest thing. It is also very difficult to learn when you are rushed through multiple pieces into a one-hour session. Some people may learn like that, but I found this extremely difficult. Difficult to remember what you need to do when you actually have to set it up on your own. It does not seem like your average volunteer manager can use it without significant training and all of their time dedicated to data/system management. Very expensive for what you are getting and limits on amount of people who use the system.
Reasons for Switching to Rosterfy
Seemed to have more customization options, not the case. Seemed most intuitive, not the case.Response from Rosterfy
Thank you for sharing your feedback, and we’re sorry to hear that the software didn’t meet your expectations.
We take your concerns seriously and would love the opportunity to discuss how we can resolve the issues you’ve encountered.
Please feel free to reach out to us directly, and we’ll work with you to find a solution
Thank you once again for sharing,
The Rosterfy Team
- Industry: Sports
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rosterfy is awesome
Reviewed on 4/05/2020
Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup...
Overall experience has been phenomenal. The Rosterfy team is very supportive with issues and setup of the system. In addition, they truly listen to your needs and take the time to find a way to develop a feature to support that need.
Pros
Very simple to use for admin and for the user. Very customizable to your needs.
Cons
There is some funky coding involved in some of the setup.
Alternatives Considered
Bloomerang VolunteerReasons for Choosing Rosterfy
Chronotrack is not a volunteer registration platform. We simply worked with what we had at the time until we could switch.Switched From
ChronoTrackReasons for Switching to Rosterfy
Cost, features, and overall look and feel of the program.Response from Rosterfy
Thanks for your kind feedback Annie. Great to hear that our product has helped Spartan Race to enhance the volunteer experience!
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent Customer Service and Easy to Learn
Reviewed on 6/05/2022
Pros
Our Senior Client Success Manager’s level of commitment and communication is phenomenal. She is always available to answer our questions and provide tailored ideas and input for our specific needs. We really appreciate and use the groups and reporting features regularly.
Cons
Rosterfy lacks some customizable features, but our Senior Client Success Manager is always willing to add our suggestions to Rosterfy’s feature requests list. It would also be amazing if Rosterfy had an app version.
Rosterfy FAQs
Below are some frequently asked questions for Rosterfy.Q. What type of pricing plans does Rosterfy offer?
Rosterfy offers the following pricing plans:
- Starting from: US$7,000.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Our scalable pricing module allows Rosterfy to grow with your business. Please get in touch with us at [email protected] and we will provide a detailed proposal suitable for your business.
Q. Who are the typical users of Rosterfy?
Rosterfy has the following typical customers:
51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rosterfy support?
Rosterfy supports the following languages:
Arabic, Dutch, English, French, German, Italian, Lithuanian, Russian, Spanish
Q. Does Rosterfy support mobile devices?
Rosterfy supports the following devices:
Q. What other apps does Rosterfy integrate with?
Rosterfy integrates with the following applications:
Blackbaud CRM, Brevo, Docusign, FetchIt, GivenGain, HubSpot CRM, Instagram, Litmos, Loqate, Mailchimp, Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller), Salesforce.org Nonprofit Cloud, UserWay Accessibility Widget, Xero, eloomi
Q. What level of support does Rosterfy offer?
Rosterfy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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