---
description: Learn how TruNarrative can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TruNarrative Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Fraud Management Software](/directory/13/financial-fraud-detection/software) > [TruNarrative](/software/128775/trunarrative)

# TruNarrative

Canonical: https://www.getapp.co.nz/software/128775/trunarrative

> TruNarrative is a cloud-based fraud detection solution designed to help businesses in banking, finance, and eCommerce industries maintain compliance during transactions. Key features include identity verification, risk assessment, account monitoring, eKYC, audit trails, and case management.
> 
> Verdict: Rated **1.0/5** by 1 users. Top-rated for **Ease of Use**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **1.0/5** | 1 Reviews |
| Ease of Use | 1.0/5 | Based on overall reviews |
| Customer Support |  | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 1.0/5 | Based on overall reviews |
| Recommendation percentage | 0% | (0/10 Likelihood to recommend) |

## About the vendor

- **Company**: TruNarrative
- **Location**: Leeds, UK
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$15,000.00
- **Pricing Details**: Contact TruNarrative for pricing details
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Guernsey, Isle of Man, Jersey, United Kingdom, United States

## Features

- AML Compliance
- API
- Access Management
- Age Verification
- Alerts/Escalation
- Audit Management
- Audit Trail
- Authentication
- Background Screening
- Behaviour Tracking
- Behavioural Analytics
- Biometrics
- Case Management
- Compliance Management
- Compliance Tracking
- Custom Fraud Rules
- Customer Accounts
- Data Capture and Transfer
- Data Discovery
- Data Verification

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fraud Management Software](https://www.getapp.co.nz/directory/13/financial-fraud-detection/software)

## Related Categories

- [Fraud Management Software](https://www.getapp.co.nz/directory/13/financial-fraud-detection/software)
- [Compliance Software](https://www.getapp.co.nz/directory/243/compliance/software)
- [AML Software](https://www.getapp.co.nz/directory/621/anti-money-laundering/software)
- [Identity Verification Software](https://www.getapp.co.nz/directory/3854/identity-verification/software)

## Alternatives

1. [SEON. Fraud Fighters](https://www.getapp.co.nz/software/2039819/seon-fraud-fighters) — 4.9/5 (56 reviews)
2. [Persona](https://www.getapp.co.nz/software/2054765/persona) — 4.9/5 (27 reviews)
3. [Veriff](https://www.getapp.co.nz/software/2062596/veriff) — 4.7/5 (3 reviews)
4. [Plaid](https://www.getapp.co.nz/software/113185/plaid) — 4.4/5 (100 reviews)
5. [Entrust IDV](https://www.getapp.co.nz/software/2059504/onfido) — 4.6/5 (30 reviews)

## Reviews

### "Dreadful usability" — 1.0/5

> **Alan** | *18 April 2024* | Banking | Recommendation rating: 0.0/10
> 
> **Pros**: Absolutely nothing. Frustrating, badly designed.
> 
> **Cons**: Everything\! I could not find a single aspect I found easy to use.
> 
> Forced to use it by my bank, trying to verify my identity. I have worked in IT in customer support, marketing, business analysis and other roles for over 40 years and rarely come across so bad an "should be usable by anyone with zero training" product. I gave up, and switched to buy my financial product from another bank

## Links

- [View on GetApp](https://www.getapp.co.nz/software/128775/trunarrative)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/finance-accounting-software/a/trunarrative/> |
| en-AE | <https://www.getapp.ae/software/128775/trunarrative> |
| en-AU | <https://www.getapp.com.au/software/128775/trunarrative> |
| en-CA | <https://www.getapp.ca/software/128775/trunarrative> |
| en-GB | <https://www.getapp.co.uk/software/128775/trunarrative> |
| en-IE | <https://www.getapp.ie/software/128775/trunarrative> |
| en-NZ | <https://www.getapp.co.nz/software/128775/trunarrative> |
| en-SG | <https://www.getapp.sg/software/128775/trunarrative> |
| en-ZA | <https://www.getapp.za.com/software/128775/trunarrative> |

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