--- description: Learn how Foothold can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Foothold Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Social Work Case Management Software](/directory/1527/social-work-case-management/software) > [Foothold](/software/128323/awards) # Foothold Canonical: https://www.getapp.co.nz/software/128323/awards Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/128323/awards?page=2) > Electronic documentation software for I/DD and behavioral health service providers. We offer case management, client tracking, and an EHR all under one roof. Our software is HIPAA-compliant, federally certified, and offers full interoperability for care coordination and value-based care. > > Verdict: Rated **4.6/5** by 51 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Foothold \- Efficiency - Our easy-to-use software helps staff document services more efficiently and accurately, while creating consistency and streamlining your workflows. Save time with the tools you need to improve performance on key metrics such as staff productivity, client engagement, and outcomes. - Billing - With billing functionality seamlessly integrated within the service modules of your electronic record, billing for services across your agency becomes a streamlined process. - Security - We take the responsibility of safeguarding the electronic protected health information (ePHI) data in our care very seriously. In fact, we have recorded one of the highest scores ever seen when our security measures were tested against the standards of HIPAA and the Federal Department of Health and Human Services. - Partnership - We offer more than software. Through our full-service implementation, training, ongoing support, and consultation services, we offer a valuable partnership backed by decades of human services experience. With responsive and proactive customer support, our clients know that we’re there for them when they need us. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 51 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Radicle Health - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$2,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Pricing starts from $2000 per month. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Planning - Activity Tracking - Appointment Scheduling - Authorization Tracking - Automated Scheduling - Billing & Invoicing - CNA Tracking - Calendar Management - Candidate Profiles - Case List Management - Case Management - Case Notes - Certification & Licensing - Charting - Child Welfare Management - Claims Management - Client Chart Audit Tools - Client Management - Clinical Care ## Integrations (1 total) - Quest ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Social Work Case Management Software](https://www.getapp.co.nz/directory/1527/social-work-case-management/software) ## Related Categories - [Social Work Case Management Software](https://www.getapp.co.nz/directory/1527/social-work-case-management/software) - [Mental Health Software](https://www.getapp.co.nz/directory/71/mental-health/software) - [Human Services Software](https://www.getapp.co.nz/directory/1173/human-services/software) - [Patient Case Management Software](https://www.getapp.co.nz/directory/815/patient-case-management/software) - [Long Term Care Software](https://www.getapp.co.nz/directory/911/long-term-care/software) ## Alternatives 1. [Clio](https://www.getapp.co.nz/software/91415/clio) — 4.7/5 (1691 reviews) 2. [LEAP](https://www.getapp.co.nz/software/104595/leap) — 4.2/5 (529 reviews) 3. [Bonterra Apricot](https://www.getapp.co.nz/software/120783/apricot) — 4.2/5 (225 reviews) 4. [8am MyCase](https://www.getapp.co.nz/software/91266/mycase) — 4.6/5 (784 reviews) 5. [Smokeball](https://www.getapp.co.nz/software/104317/smokeball) — 4.8/5 (356 reviews) ## Reviews ### "So many different programs" — 4.0/5 > **Astrid** | *7 February 2020* | Nonprofit Organisation Management | Recommendation rating: 9.0/10 > > **Pros**: I have worked at several big agencies that have a multitude of types of programs, state regulations and internal regulations that this system allows me to gather information from all on a consistent basis. Creating reports is easy and any type can be made\! I can create reports for the board or for individual front line staff to give them feedback. I can look at one program, subset of programs by type or all at once (homeless, veterans, DV, shelters, incidents, senior, meals on wheels, group homes, etc.) > > **Cons**: The system has so much more potential and while they are trying to improve each section, I wish it would be faster but not from lack of trying. There just isn't enough time in the day. > > I have had the pleasure of working with AWARDS since 2009 and any time an agency had to undergo the process of selection of an EHR, AWARDS was what was selected. It's the best bang for your buck. While I didn't get certified until a few years ago, it was an easy enough system that I could be an administrator for my agency and really create processes that streamlined my programs. I didn't need to implement all programs at once or implement one module across the board, it allowed for me to plan, test, and rework things without having an external deadline. Most importantly, this could not have been possible without the staff at Foothold. They took the time to explain things thoroughly, discuss potential other uses and guide me if I was stuck. When changes were implemented because of regulations, they helped us navigate that and if they were making changes they communicated those too. They provide the vision to all users and accept input. Staff are knowledgeable about programming and offer more than one option of doing things in the system. Having several options also helps with it's user friendliness, you can get to the same destination from different paths and not break anything in the system while doing so. They have build in lots of safeguards for this too. ----- ### "longtime positive user" — 5.0/5 > **shearon** | *5 January 2024* | Civic & Social Organisation | Recommendation rating: 10.0/10 > > **Pros**: What I like most about foothold is the ability to speak with someone about your issues. I have worked with AWARDS for many years and have always received assistance in a timely manner. The people are great to work with and knowledgeable about the product. > > **Cons**: We were afraid of the product, but with some help, on-site support and ability to speak and or email members at foothold we became more comfortable with AWARDS. At this time there is nothing that I can name that I do not like. > > My overall experience with foothold has been very positive. ----- ### "AWARDS Review" — 4.0/5 > **Dani** | *29 April 2019* | Mental Health Care | Recommendation rating: 7.0/10 > > **Pros**: What I like best is that AWARDS has a feature called "formbuilder" which literally does what the name implies. I can take any existing form my organization uses and "build" it into AWARDS using a user friendly platform to select drop down boxes, text boxes, etc. This form can then be added to different parts of the systems such as client face sheet, progress notes, etc. > > **Cons**: A few parts of the system are clunky. For example, there is a charting timetable where reminder events can be scheduled so that staff get tickler alerts. However, this module doesn't "talk" to the module where the actual event (an assessment, for example) is actually done. So the process of keeping the timetable updated with completion dates is a totally manual process. It would be more efficient for staff if this was automated like their PlanBuilder (Treatment/Service Plan)module is. > > Overall we have had a good experience with AWARDS. We've had a consistent Project Manager since implementation 10 years ago. The helpdesk staff are responsive and helpful. My only criticism is that sometimes Foothold will make changes to the system without consultation with users. Obviously not every enhancement and upgrade needs user approval but for ones that have massive impact on users, there should be a forum for discussion and piloting. Sometimes they do this but not always. ----- ### "AWARDS is a great Electronic Health Record" — 5.0/5 > **Melodie** | *6 December 2023* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Their customer services and the timely and helpful replies from their Help Desk. > > **Cons**: Some of the features in AWARDS have not yet been updated and are clunky. But I've been told they will be updated in the future. ----- ### "Foothold Technology a Great Choice\!" — 5.0/5 > **Vickie** | *22 November 2023* | Mental Health Care | Recommendation rating: 9.0/10 > > **Pros**: Foothold Technology is a platform that can be modified to meet an agencies specific needs. It offers an easy-to-use platform for staff of various backgrounds and education level. > > **Cons**: Sometimes it takes a while to get helpdesk issues resolved. > > RSS has worked with Foothold Technology since 2008. The assistance with start up and the on-going support has been great. They are always willing to listen to thoughts and ideas on how to improve the system. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/128323/awards?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/128323/awards) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data