--- description: Learn how Loom can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Loom Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Screen Recording Software](/directory/1751/screen-recording/software) > [Loom](/software/127899/loom) # Loom Canonical: https://www.getapp.co.nz/software/127899/loom Page: 1 / 22\ Next: [Next page](https://www.getapp.co.nz/software/127899/loom?page=2) > Loom is a cloud-based video messaging and screen recording tool for teams and enterprises, supporting async communication via AI. > > Verdict: Rated **4.7/5** by 529 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Loom \* Reduces dependency on scheduled meetings by supporting asynchronous video communication across distributed and cross-timezone teams. \* Replaces lengthy email threads and repetitive one-on-one calls with shareable video messages that convey tone, context, and personality. \* Keeps institutional knowledge accessible through a searchable video library with folders, tags, spaces, and full-text search across transcripts. \* Supports viewer engagement directly on videos through emoji reactions, time-stamped comments, task assignments, and calls-to-action. \* Cuts re-recording time with AI-powered filler word and silence removal applied to both audio and transcripts. \* Accelerates documentation workflows by auto-generating SOPs, step-by-step guides, pull request descriptions, QA steps, code docs, and bug reports from video content. \* Enables personalized customer and stakeholder communication at scale using AI text-to-speech and facial avatars without requiring video production resources. \* Provides visibility into content consumption through Engagement Insights and viewer analytics, supporting data-informed communication decisions. \* Delivers closed captions and transcripts in 50+ languages, supporting multilingual and globally distributed teams. \* Fits into existing workflows through integrations with Google Workspace, Slack, Jira, Linear, Confluence, HubSpot, and hundreds of other tools, plus an embeddable SDK for custom environments. \* Includes Atlassian Guard (Standard) security on the Enterprise plan at no additional cost, supporting enterprise-grade access and compliance requirements. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 529 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Loom offers four pricing plans: Starter ($0), Business ($18 per user/month), Business + AI ($24 per user/month), and Enterprise (custom pricing). A free version is available under the Starter plan, and free trials are offered for Business + AI (14 days) and Enterprise (contact sales). Monthly billing is preferred, and pricing is in USD. Numeric pricing values are available for all plans except Enterprise, which requires contacting sales. License types vary across plans, with user limits and roles specified. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Afrikaans, Armenian, Belarusian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Marathi, Nepali, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tagalog, Tamil, Thai, Turkish, Ukrainian, Vietnamese - **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Annotations - Audio Capture - Collaboration Tools - Commenting/Notes - Communication Management - Content Library - Content Management - Customisable Branding - Customisable CTAs - Engagement Tracking - File Sharing - File Transfer - Personalisation - Privacy Options - Projections - Recording - Reporting & Statistics - Reporting/Analytics ## Integrations (26 total) - Asana - Atlas - Azure - Calendly - Chrome Enterprise - ClickUp - Confluence - Customer Communities - Elsevier Pure - Figma - GitLab - Google Workspace - InVision - JIRA Service Management - Jira ... and 11 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Screen Recording Software](https://www.getapp.co.nz/directory/1751/screen-recording/software) ## Related Categories - [Screen Recording Software](https://www.getapp.co.nz/directory/1751/screen-recording/software) - [AI Meeting Assistants](https://www.getapp.co.nz/directory/5355/ai-meeting-assistants/software) - [Video Hosting Software](https://www.getapp.co.nz/directory/3827/video-hosting/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (11145 reviews) 2. [Snagit](https://www.getapp.co.nz/software/2049552/snagit) — 4.7/5 (501 reviews) 3. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24190 reviews) 4. [Zoom Workplace](https://www.getapp.co.nz/software/111633/zoom) — 4.6/5 (14673 reviews) 5. [OBS Studio](https://www.getapp.co.nz/software/2049181/obs) — 4.7/5 (1075 reviews) ## Reviews ### "Sharing video is easier than booking a meeting" — 3.0/5 > **Atalay** | *23 August 2025* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: It allows us to have a more comfortable and faster process during the job interview process by sharing a video instead of a meeting. > > **Cons**: Not using backround effects in only camera mode causes me great difficulty. I need to use Window sharing mode or take a photo without blurring the background. ----- ### "Thanks, Loom\!" — 5.0/5 > **Maureen** | *27 November 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: As an University adjunct instructor teaching online courses, I find Loom so helpful in conveying information to my students so easy. And allows for some of the "intricacies" of certain procedures (such as graphing or completing certain forms and procedures) to be demonstrated outside of our limited synchronous time together each week. I've also been able to edit some parts of a video, when student inquiries led me to realize some additional clarity was needed - without having to re-do the whole thing. I can edit right inside Loom. I'm also able to put videos in folders, so they can be organized by the course I teach. Though I can also share links to share from all folders with different groups. It's definitely a great value for the money it costs\! I can set the links to different permissions, allowing for some confidentiality and secure sharing. > > **Cons**: I haven't found much to be a problem with Loom. I use it for the basics, and it can do so much more than I use it for. But it's easy and pretty intuitive\! > > I haven't had any issues, and find it very helpful in my role as an educator. I've used it since 2020, and when covid caused so much of my work to be online it was a great asset to my work\! ----- ### "Great for a free tool" — 4.0/5 > **Sammi** | *13 November 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: Loom makes it incredibly easy to record and share videos in seconds. The ability to capture both your screen and webcam is great for tutorials, walkthroughs, or quick updates. It’s intuitive, lightweight, and perfect for asynchronous communication—no need to schedule a meeting. I also like how easily it integrates with tools like Slack, Gmail, and Google Workspace, and how simple it is to share a video link with just one click. > > **Cons**: The free plan is pretty limited, with short video length caps and restricted storage. Editing options are also basic, so it’s not ideal if you need polished, professional video production. Occasionally, the app can glitch with audio or camera feeds, and since everything is stored in the cloud, privacy settings require attention when sharing sensitive content. > > Overall, Loom has been a very useful tool for quick communication and explaining complex ideas visually. It saves time by reducing unnecessary meetings and helps keep remote teams connected. While it’s not meant for high-end video editing, it excels at what it’s designed for—fast, clear, and personal communication through short videos. I’d definitely recommend it for teams that collaborate remotely or want to improve internal communication efficiency. ----- ### "Nicer than Teams" — 5.0/5 > **Georgina** | *23 September 2025* | E-Learning | Recommendation rating: 8.0/10 > > **Pros**: Loom is very simple to use. You can access it on the fly from your screen and start to quickly do a recording. I like the design features it has. > > **Cons**: I've used loom for video presentations several times and a couple of times for a teams presentation. In both cases, resolution of the avatar window is not the best; specially when using a background, my image flickers weirdly like if there was an aura. > > Overall I must say that I really like Loom. Is convenient, is well integrated with Chrome and very simple to use. It also has a quick explanation tool for users when Loom is introducing new features, making the UX pleasant. The audio works very well, and when I had to create video presentation, I was very happy that I could even edit the speed of the audio. ----- ### "A better way to check-in with team members" — 4.0/5 > **Philip** | *12 November 2025* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Being able to video record answers is an amazing feature and concept. I love using this to confirm meeting recordings and get simple updates from others outside of my time zone. > > **Cons**: There's not a lot of ability to edit the recordings as this feature is basic only. This also requires a strong internet connection to make sure it uploads correctly. > > I have enjoyed using Loom to see my employees respond to my prompts and check in with others in a more engaging way. This is way better than email responses. ----- Page: 1 / 22\ Next: [Next page](https://www.getapp.co.nz/software/127899/loom?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/127899/loom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data