---
description: Learn how Hospitable.com can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Hospitable.com Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [Hospitable.com](/software/127723/smartbnb)

# Hospitable.com

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> Hospitable helps large and small short-term rental professionals automate and grow their businesses, and increase profits.
> 
> Verdict: Rated **4.7/5** by 143 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Hospitable.com

Automations that improve your response times, without adding headcount&#10;- No need to write or review a single message. Inbox AI handles guest communication across every property and channel, and supports 29 languages.&#10;&#10;Strengthen owner relations&#10;- Automated owner statements and direct bank payouts to both you and the owner in one single transaction. Share real-time dashboards to keep owners informed without the extra work.&#10;- Grow your portfolio through the Property Manager Marketplace, where owners look for managers like you.&#10;&#10;More direct bookings, protected against fraud and chargebacks&#10;- Hospitable Direct Premium adds $5M damage coverage, chargeback protection, advanced guest screening, and tax remittance to every direct booking.&#10;&#10;AI that answers questions across your whole portfolio&#10;- AI Copilot answers natural-language business questions across your entire portfolio in seconds. Connect Hospitable to any AI agent through Hospitable MCP.&#10;&#10;Grow revenue per property&#10;- Automate upsells, fill in gap nights, and optimize rates across every listing with Hospitable’s Dynamic Pricing. Integrates with PriceLabs, Wheelhouse, and hundreds of other pricing tools.&#10;&#10;Keep your team in sync without constant messages&#10;- Cleaning and maintenance tasks trigger automatically from booking events. Your team doesn’t need to use Hospitable directly, notify by SMS, email, or iCal. Set role-based access so people only see what they need. &#10;&#10;Instant sync across every channel, no double-bookings&#10;- Calendar and pricing update automatically across Airbnb, Booking.com, Vrbo, Google Vacation Rentals, and direct booking sites the moment anything changes.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 143 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Hospitable.com
- **Location**: Tallinn, Estonia
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$59.00
- **Pricing model**: Usage Based (Free version available) (Free Trial)
- **Pricing Details**: Pick between the Host, Professional, or Mogul plan. Every plan includes time-saving AI automation, double booking protection, and maximizing revenue with Hospitable Dynamic Pricing.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Alerts/Notifications
- Availability Management
- Booking Management
- CRM
- Calendar Management
- Channel Analytics
- Channel Management
- Contact Management
- Credit Card Processing
- Customisable Templates
- Data Import/Export
- Data Security
- Data Synchronisation
- Discount Management
- Employee Management
- Extended Stay
- For Vacation Rentals
- Front Desk Management
- GDS/OTA Integration

## Integrations (20 total)

- Airbnb
- BASE44
- Beyond
- Booking.com for Business
- Breezeway
- Clearing
- Crew
- Crew
- HostBuddy AI
- Minut
- PriceLabs
- Rategenie
- StayFi
- Tailwind
- Topkey

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Hospitality Property Management Software](https://www.getapp.co.nz/directory/81/hospitality-property-management/software)

## Related Categories

- [Vacation Rental Software](https://www.getapp.co.nz/directory/183/vacation-rental/software)
- [Hospitality Property Management Software](https://www.getapp.co.nz/directory/81/hospitality-property-management/software)
- [Hotel Management Software](https://www.getapp.co.nz/directory/592/hotel-management/software)
- [Channel Management Software](https://www.getapp.co.nz/directory/738/channel-management/software)
- [Payment Processing Software](https://www.getapp.co.nz/directory/23/payment-management/software)

## Alternatives

1. [Hostaway](https://www.getapp.co.nz/software/106989/hostaway) — 4.8/5 (1622 reviews)
2. [Lodgify](https://www.getapp.co.nz/software/91252/lodgify) — 4.5/5 (1311 reviews)
3. [Breezeway](https://www.getapp.co.nz/software/130003/breezeway) — 4.6/5 (195 reviews)
4. [Guesty Lite](https://www.getapp.co.nz/software/111047/your-porter-app) — 4.7/5 (548 reviews)
5. [Guesty](https://www.getapp.co.nz/software/112215/guesty) — 4.4/5 (480 reviews)

## Reviews

### "Smart BnB saves me hours per week managing vacation rentals\!" — 5.0/5

> **John** | *28 August 2019* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: - Automated Messaging&#10;SmartBnb would be worth it for this feature alone.  My entire message flow is automated, and most of the time I don't even send a message during guest's stay.  It auto-responds to new bookings, making my response time essentially instant.  And it even automatically leaves reviews fo the guests.&#10;&#10;- Analytics&#10;I love the suite of analytics that smartbnb uses - and they seem committed to improving them as they go&#10;&#10;- Customer service&#10;There is a dedicated facebook group for SmartBnB users, where team members and sometimes the founder himself will respond to guest questions.  There is also a chat feature on the website which is always answered promptly.
> 
> **Cons**: Pretty much nothing.  I love this software, and they're ALWAYS working on fine-tuning and improving it\!
> 
> SmartBnB, along with and analytics sites and an automated pricing site, means I literally work less than one hour per week managing my AirBnB listing.

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### "Great Automation/Communication Software" — 5.0/5

> **Elkin** | *2 April 2020* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Everything\! It does what it says for a fair price.&#10;&#10;Smartbnb saves me hours of works every single week.&#10;In summary, if you are in the STR business, stop reading reviews and go and get a free trial. You can thank me later ;)
> 
> **Cons**: It is excellent software, and it may take you some time to set up (nothing complex or difficult, just time), but once it is up and running, you will be glad you did it.

-----

### "Do NOT Trust Smartbnb" — 3.0/5

> **Billie** | *6 April 2020* | Writing & Editing | Recommendation rating: 0.0/10
> 
> **Pros**: This software automatically sent messages to my guests before they checked in and before they left.  (Check-in and Check-out emails).
> 
> **Cons**: The worst part is once you sign up, you can't automatically cancel.  When you try to cancel it sends you to a customer service representative for them to try to talk you out of cancelling.  If you try to just pause your subscription they try to bargain with you to make a great review, and require a screenshot of the review before agreeing to pause the subscription.  This is B.S.  in my eyes and makes this a VERY SHADY company.&#10;&#10;Basically the only things this software was really good for was responding immediately to inquiries.  It sometimes made conversations awkward, because when potential guests asked questions, it pretends you are really answering and ignoring their questions.
> 
> Overall, it would be okay software that I would be willing to keep if I could trust the company.  If I re-open my Airbnb ever, I will probably choose a different company in the future.

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### "You need this to grow." — 5.0/5

> **Matthew** | *8 May 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: You gain control by customized responses to inquiries, in YOUR verbiage.  Literally everything, I love it all.  We are able to grow because of this platform.
> 
> **Cons**: Nothing.  I'm actually excited to see their new roll outs of new features.
> 
> Exceptional.  10/10 easily.

-----

### "Best Life Vacation Stays" — 5.0/5

> **Rose** | *18 February 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use, dependable performance, metrics for common KPI's, ease of set up and deployment, and price.
> 
> **Cons**: Task rules - less intuitive to understand how they operate and when you would use them.
> 
> I can't imagine running my vacation rental business without it.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/127723/smartbnb)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/127723/smartbnb> |
| de-AT | <https://www.getapp.at/software/127723/smartbnb> |
| en | <https://www.getapp.com/hospitality-travel-software/a/smartbnb/> |
| en-AE | <https://www.getapp.ae/software/127723/smartbnb> |
| en-AU | <https://www.getapp.com.au/software/127723/smartbnb> |
| en-CA | <https://www.getapp.ca/software/127723/smartbnb> |
| en-GB | <https://www.getapp.co.uk/software/127723/smartbnb> |
| en-IE | <https://www.getapp.ie/software/127723/smartbnb> |
| en-NZ | <https://www.getapp.co.nz/software/127723/smartbnb> |
| en-SG | <https://www.getapp.sg/software/127723/smartbnb> |
| en-ZA | <https://www.getapp.za.com/software/127723/smartbnb> |
| es | <https://www.getapp.es/software/127723/smartbnb> |
| es-CL | <https://www.getapp.cl/software/127723/smartbnb> |
| es-CO | <https://www.getapp.com.co/software/127723/smartbnb> |
| es-MX | <https://www.getapp.com.mx/software/127723/smartbnb> |
| fr | <https://www.getapp.fr/software/127723/smartbnb> |
| fr-BE | <https://fr.getapp.be/software/127723/smartbnb> |
| fr-CA | <https://fr.getapp.ca/software/127723/smartbnb> |
| nl | <https://www.getapp.nl/software/127723/smartbnb> |
| nl-BE | <https://www.getapp.be/software/127723/smartbnb> |
| pt | <https://www.getapp.com.br/software/127723/smartbnb> |
| pt-PT | <https://www.getapp.pt/software/127723/smartbnb> |

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