---
description: Learn how ThermoGrid can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: ThermoGrid Reviews, Pricing & Ratings | GetApp NZ 2026
---

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# ThermoGrid

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> ThermoGrid is an all-in-one field service management platform for HVAC, plumbing, electrical, and service businesses. Manage dispatching, scheduling, invoicing, memberships, estimates, payments, reporting, and customer communication from one easy-to-use system.
> 
> Verdict: Rated **4.4/5** by 76 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ThermoGrid

ThermoGrid is an all-in-one field service management software designed specifically for contractors and service companies looking to simplify operations, improve efficiency, and increase profitability.&#10;&#10;Built for industries including HVAC, plumbing, electrical, pest control, glass, and other field service businesses, ThermoGrid combines dispatching, scheduling, CRM, invoicing, estimates, memberships, inventory tracking, payment processing, reporting, and technician management into one easy-to-use platform.&#10;&#10;ThermoGrid is an all-in-one field service management platform designed to help contractors streamline operations, improve efficiency, and increase profitability. Built specifically for HVAC, plumbing, electrical, pest control, glass, and other service industries, ThermoGrid combines powerful business management tools with an easy-to-use interface that keeps office staff, technicians, and managers connected in real time.&#10;&#10;From the first customer call to the final invoice, ThermoGrid helps service companies manage every aspect of their business from one centralized system. Features include dispatching and scheduling, CRM, digital estimates and invoicing, maintenance agreement management, inventory tracking, equipment history, integrated payment processing, technician management, reporting, and customer communication tools.&#10;&#10;The platform’s advanced dispatch board allows office teams to efficiently schedule and manage jobs with drag-and-drop functionality, color-coded statuses, live updates, and technician tracking. Technicians can access job details, customer history, notes, photos, blueprints, and equipment information directly from the mobile app, helping improve communication and reduce mistakes in the field.&#10;&#10;ThermoGrid’s Good, Better, Best estimating tools help companies increase close rates and average ticket sizes by presenting professional service and replacement options directly to customers. Estimates can include financing options, memberships, warranties, photos, and digital approvals to create a modern customer experience.&#10;&#10;The software also provides powerful operational visibility through KPI dashboards and custom reporting. Companies can track technician performance, profit margins, sales metrics, call volume, material costs, memberships, and operational trends to make better business decisions and improve accountability across the organization.&#10;&#10;Integrated VoIP functionality, customer communication tools, and centralized customer records help teams deliver faster and more personalized service. Staff can quickly access memberships, previous invoices, call recordings, notes, and service history from a single customer screen.&#10;&#10;Unlike overly complicated platforms that require extensive workarounds, ThermoGrid focuses on usability and real-world contractor workflows. The system is designed to scale with growing businesses while remaining simple enough for teams to adopt quickly.&#10;&#10;ThermoGrid also offers onboarding, implementation assistance, training, and ongoing support to help companies maximize adoption and long-term success. Whether managing a small local operation or a growing multi-trade company, ThermoGrid provides the tools needed to improve efficiency, simplify operations, and grow more profitably.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 76 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thermogrid

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Please contact ThermoGRID directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automatic Backup
- Bid Management
- Billing & Invoicing
- CRM
- Calendar Management
- Change Order Management
- Chemical Usage Tracking
- Client Portal
- Commenting/Notes
- Commercial/Industrial
- Communications Management
- Contact Database
- Contract/License Management
- Cost Database
- Cost Estimating

## Integrations (2 total)

- QuickBooks Online
- QuickBooks Online Advanced

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [HVAC Software](https://www.getapp.co.nz/directory/657/hvac/software)

## Related Categories

- [HVAC Software](https://www.getapp.co.nz/directory/657/hvac/software)
- [Plumbing Software](https://www.getapp.co.nz/directory/987/plumbing/software)
- [HVAC Estimating Software](https://www.getapp.co.nz/directory/1111/hvac-estimating/software)
- [Plumbing Estimating Software](https://www.getapp.co.nz/directory/1113/plumbing-estimating/software)
- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)

## Alternatives

1. [FieldPulse](https://www.getapp.co.nz/software/105687/fieldpulse) — 4.6/5 (452 reviews)
2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1457 reviews)
3. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5243 reviews)
4. [Skimmer](https://www.getapp.co.nz/software/113919/skimmer) — 4.9/5 (229 reviews)
5. [Fieldd](https://www.getapp.co.nz/software/133299/fieldd) — 5.0/5 (142 reviews)

## Reviews

### "Service & Proformance" — 5.0/5

> **Lance** | *29 July 2020* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The amount of support and response time is second to none.  Also very impressed with the customization I have to fit our companies terminology and flow.  Implementation went very smooth and we had support the entire time.
> 
> **Cons**: Very layered and takes some time to adjust.  The price book not having pricing levels is a bit frustrating but recoverable.
> 
> Great support.  \[SENSITIVE CONTENT HIDDEN\] was tremendous help in setting our pricing to fit our system.  \[SENSITIVE CONTENT HIDDEN\] has been great spending time with me setting up the company and making sure I understand the reports.  \[SENSITIVE CONTENT HIDDEN\] is always so friendly and helpful and \[SENSITIVE CONTENT HIDDEN\] has been very helpful with customer communications.  Again, very good support.

-----

### "Smooth transition" — 5.0/5

> **Aaron** | *19 July 2018*
> 
> **Pros**: The number one thing that set this software apart from the rest is the customer support . Not only is they freaky smart, but they are very efficient and responsive.  She knows business. I can't say enough about them. &#10;&#10;The software itself is perfect for us. I love the fact that it's simple enough for our staff to use, but yet has has the capability to do complex tasks and pricing.  We are slowly implementing all of the features, and haven't touched the tip of the iceberg. I love how we aren't limited by it being too complex, or too simple. &#10;&#10; I am not extremely competent with excel, but with Customer support on my side, I feel like an excel Guru. Setting up pricing is now a breeze. I can update the price book in less than a few hours. &#10;&#10;Invoicing customers on site electronically is very simple, with a very professional look. &#10;&#10;Hours are saved with creating estimates. Customer support will teach you how to auto tag whatever you want to a system. &#10;&#10;If I quote a new HVAC system, I set it up to include any and all possible parts/scenarios to the bid, and I simply remove whatever I don't need to stay competitive.  Technicians can quote a system in literally seconds.
> 
> **Cons**: I wish it came with 5-6 Customer support.  I would even put a few of her in service trucks.  I've tried to think of anything I don't like. I really can't. I think it's great software.

-----

### "Lacking features, functionality and support" — 3.0/5

> **Brad** | *21 December 2018* | Construction | Recommendation rating: 2.0/10
> 
> **Pros**: It was relate easy to port over to it. We were operating in just a few weeks.
> 
> **Cons**: We found the tool required doing everything in a certain t made business challenging. We needed to be able to quickly make modifications to quotes at the customer site based on what was discovered. This was difficult. We followed the recommendations and loaded a huge library or parts only to discover that made finding the ones most usd here difficult and error prone. Most frustrating was service and training. A response of “ watch a video” isn’t what anyone wants to hear.
> 
> After several months, we migrated to another tool and have been relatively happy. We found the promises and capabilities made were not matched by the tool or company to the degree expected.

-----

### "Excellent" — 5.0/5

> **Adam** | *17 September 2019* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Eliminates our need for other programs. Everything we need from inspection forms to quotes to a finished ticket.
> 
> **Cons**: It does take a little work to learn how to use the system.
> 
> The program makes it very easy to give clients multiple options when quoting a job without having to spend a lot of time putting together quotes. I can easily attach inspection forms,pictures, and manage my inventory. When we had issues with our catalog they sat down with us and worked through it to ensure we don't have any problems in the field. I highly reccomend thermogrid to anyone who needs and wants and single program to run their day to day operations. It makes my job in the field much easier and helps me stay organized.

-----

### "HVAC paperless." — 5.0/5

> **Tim** | *28 July 2020* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Takes awhile to find out all the benefits it has to offer.
> 
> **Cons**: Switching back and forth to complete processes.  Remembering to hit save on some pages and not others.
> 
> Like it for being able to have history available of calls, from the past.

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