--- description: Learn how Pomelo Health can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Pomelo Health Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Vaccine Management Systems](/directory/3759/vaccine-management-software/software) > [Pomelo Health](/software/127495/pomelo-health) # Pomelo Health Canonical: https://www.getapp.co.nz/software/127495/pomelo-health Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/127495/pomelo-health?page=2) > Pomelo by TELUS Health is a patient engagement platform that automates online booking, reminders, secure messaging and digital intake helping clinics reduce admin work and improve the patient experience. > > Verdict: Rated **4.2/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Pomelo Health \- Deliver a great patient experience before, during, and after the visit with key patient engagement tools such as online booking, appointment reminders, telemedicine, secure messaging, and more. - Save over 120 hours of staff time per employee per month by allowing your patients to book online Increase your practice efficiency and reduce admin hassle by allowing your patients to self-check-in using their mobile devices. - Share sensitive documents like test results or treatment plans and allow patients to send you attachments like forms using our secure messaging platform. - Digitize patient forms that will automatically populate the patient's chart and update the patient information in your practice EMR. - Decrease your practice no-show rate by up to 85% by sending automated reminders by SMS, email, or voice message. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 41 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: TELUS - **Location**: Sherbrooke, Canada - **Founded**: 1999 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Quote-based, modular pricing. Start with Appointment Reminders and Private Messaging, then add options like online booking, eForms/digital intake \& triage, mobile check-in, and targeted patient communications. Contact TELUS Health for a demo and pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French - **Available Countries**: Canada ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Admissions Management - Alerts/Notifications - Appointment Management - Appointment Scheduling - Approval Process Control - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Broadcast Messaging - Calendar Management - Calendar Sync - Calendar/Reminder System - Call Reminders - Campaign Management - Cancellation Management - Care Plan Management ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Vaccine Management Systems](https://www.getapp.co.nz/directory/3759/vaccine-management-software/software) ## Related Categories - [Vaccine Management Systems](https://www.getapp.co.nz/directory/3759/vaccine-management-software/software) - [Medical Scheduling Software](https://www.getapp.co.nz/directory/68/medical-scheduling/software) - [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software) - [Appointment Reminder Software](https://www.getapp.co.nz/directory/1095/appointment-reminder/software) - [Electronic Medical Records Software](https://www.getapp.co.nz/directory/56/electronic-medical-records/software) ## Alternatives 1. [Carepatron](https://www.getapp.co.nz/software/2048864/carepatron) — 4.4/5 (843 reviews) 2. [Acuity Scheduling](https://www.getapp.co.nz/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews) 3. [ClinicSense](https://www.getapp.co.nz/software/2039795/clinicsense) — 4.8/5 (648 reviews) 4. [GoReminders](https://www.getapp.co.nz/software/113921/goreminders) — 4.8/5 (255 reviews) 5. [Weave](https://www.getapp.co.nz/software/121867/weave) — 4.3/5 (668 reviews) ## Reviews ### "Review" — 4.0/5 > **Nicole** | *11 December 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I have more access and control of the settings and the reminder system. Great customer support and their patience when I ask the same questions over again. > > **Cons**: It would be nice if we could integrate our logo in our appointment reminder systems. > > Good experience so far\! ----- ### "Good review" — 5.0/5 > **Brian** | *21 August 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: Once set up, no need to think about it. > > **Cons**: Not much to say about this since I have not had any issue. > > Good ----- ### "Online booking" — 3.0/5 > **Christine** | *4 December 2020* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: Patients can book online at their convenience. Nice. > > **Cons**: Set up was confusing and not able to make changes based on what we require. Being that this company works in Accuro I am constantly being sent back to Accuro to assist and find they aren't interested as we chose to work with another company. So frustrating. ----- ### "Solution for Patient Self-booking Appointments" — 5.0/5 > **Ruben** | *8 December 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: It is very intuitive and user friendly. Give visibility of appointment availability and patient intake. Also collect patient information that can be use to register on EMR > > **Cons**: Doesn't have interphase with our EMR which would be ideal. > > It was easy to launch and put in place to address appointment booking at a Covid-19 Assessment Center. We were able to implement within of 7 days of first contacting the company. It have been a great partnership and the Pomelo team has been very supportive and responsive. ----- ### "Review of Chronometriq" — 5.0/5 > **Barkaat** | *21 August 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up and use. Help save time from front desk Makes life way for staff and patients. > > **Cons**: It’s been great and no cons. > > Love it. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/127495/pomelo-health?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/127495/pomelo-health) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data