--- description: Learn how DialerAI can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DialerAI Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [DialerAI](/software/126251/dialerai) # DialerAI Canonical: https://www.getapp.co.nz/software/126251/dialerai > DialerAI is a cloud call center suite helping manage inbound and outbound call routing between prospects and agents. Key features include interactive voice response (IVR), text-to-speech conversion, white labeling, voice broadcasting, and contact management. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DialerAI DialerAI is versatile call center system and suite of call center tools including outbound voice broadcasting with interactive IVR, predictive dialing for direct transfers, SMS messaging, inbound calling with an agent user interface. Multi-tenant designed for companies providing call center services to their customers. It includes a billing system included with credit control and the system can be branded and white-labelled. Bring your own VoIP telecoms provider, when doing a substantial number of calls this is usually more economical than using all-in-one service providers and the system can be deployed worldwide. Cloud based system for quick deployment and rapid upgrade with on-premises options where there is a technical or regulatory requirement for on-premises deployments. Text to Speech and tag replacement to personalise messages e.g. for debt control or appointment reminders. Speech to Text for voice recognition to allow contacts to interact with the IVR using speech as well as via keypress. Multi-level IVR with a range of IVR tools to create IVR applications including multi-choice questions, call transfers, add to DNC, record audio responses, API calls and much more. Zero configuration Agent interface using WebRTC to answer phone calls directly from the agent interface. It includes information about the contact with historical information and integration with most web-based CRM systems. Efficient Answering machine detection with automatic message drop right after the beep. Auto-redial contacts based on both unanswered or unsuccessful calls and whether the contact has completed the survey. This is useful for debt collection when you really need to speak to the contact. Mulitple callerIDs available either on random rotation or setting the callerID to a local presence number depending on geographical area called. Predictive dialer system for calling contacts directly to speak to an agent, while adjusting the call volume to suit the number of agents available. Do not call lists can be uploaded and added to automatically from the IVR or by the agent. Federal DNC lists can also be uploaded for compliance. Multiple languages supported in the user interfaces, text to speech and voice recognition. Just add a VoIP Telecoms company to operate anywhere worldwide. Time Zone and call scheduling support ensure that contacts are neither called too late or too early. Inbound calling supported and blended calling inbound and outbound routing calls to agents or a custom IVR for skills-based routing. SMS outbound campaigns with tag replacement to personalise messages. SMS support in voice IVRs as well to deliver more information to the contact. Detailed reporting on different metrics of the platform along with exportable reports for further external analysis. DialerAI is a comprehensive call center suite with many features and benefits suitable for a range of applications and industries, contact us to set up a demo or a free trial. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Star2Billing - **Location**: Barcelona, Spain - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$299.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: $299/month for 5 agents $499/month for 10 agents $1250/month for 50 agents $2250/month for 100 agents - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Activity Dashboard - Agent Interface - Alerts/Escalation - Answering Machine Detection - Auto-Dialer - Automatic Call Distribution - Blended Call Centre - CRM - Call Centre Management - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scheduling - Call Scripting - Call Transfer - Callback Scheduling ## Integrations (1 total) - PayPal ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software) ## Related Categories - [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software) - [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software) - [Auto Dialer Software](https://www.getapp.co.nz/directory/1067/auto-dialer/software) - [Telemarketing Software](https://www.getapp.co.nz/directory/1069/telemarketing/software) - [Predictive Dialer Software](https://www.getapp.co.nz/directory/849/predictive-dialer/software) ## Alternatives 1. [SparkTG VCC](https://www.getapp.co.nz/software/2046666/ivr) — 4.7/5 (42 reviews) 2. [DialedIn CCaaS](https://www.getapp.co.nz/software/104279/chasedata) — 4.8/5 (320 reviews) 3. [JustCall](https://www.getapp.co.nz/software/2047760/justcall) — 4.1/5 (224 reviews) 4. [uContact](https://www.getapp.co.nz/software/105903/ucontact) — 4.5/5 (81 reviews) 5. [VICIdial](https://www.getapp.co.nz/software/110383/vicidial) — 4.7/5 (265 reviews) ## Reviews ### "Software we have built are company on" — 5.0/5 > **Adam** | *1 June 2022* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: With having a great API and support directly from the developers it is very customizable > > **Cons**: The only thing not to like is that they will not sell us exclusive access to the software. It's so good we wish we had it only for ourselves\! ----- ### "Superior telephony tools for software devs" — 5.0/5 > **Frans** | *31 May 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Its efficient, affordable and feature rich for software developers who wish to integrate with a telephony stack via API. > > **Cons**: The API can do with some additions to build out endpoint options for developers, but Rome was not built in one day. > > Exceptional, magicians we would go to war with. ----- ### "Excellent Dialer Solutions" — 4.0/5 > **Jetash** | *24 January 2023* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: The Blaster campaigns, ability to activate multiple call campaign, use my own telephony providers. I am able to write back results to my CRM. > > **Cons**: The reporting outputs can be improved. some of the reports should be merged ----- ### "Affiliated Technology Solutions" — 5.0/5 > **Douglas** | *1 June 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: The Press 1 feature routing to our Hosted Phone Service via SIP is perfect for our Appointment Reminders and Collection Calls > > **Cons**: Reporting on the Call Center could be more granular. > > Easy to deploy and their support is fanastic\! ----- ### "Great Product with even better support" — 5.0/5 > **Anton** | *17 November 2022* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: First off this is my first time using any software like this. It's just myself using to dial prospective clients for insurance products. The system itself seems to be everything I could ask for and more. A very sophisticated auto dialing system with call center capability and really good customer support. Support is very responsive to resolve issues or answer questions. Great system and even better customer support thanks to \[SENSITIVE CONTENT\] with one-on-ones and better response time than I've experienced from any business > > **Cons**: I can't think of any cons to using this software > > Its been great ## Links - [View on GetApp](https://www.getapp.co.nz/software/126251/dialerai) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data