Clarity Software

Modular management information system for businesses

About Clarity Software

Everything your business needs, in one software package. Covering daily activities such as sales, marketing, stock management and MRP all from a user-friendly central system Clarity is designed to help you run your businesses seamlessly.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Clarity Software

Key benefits of Clarity Software

• Smart quoting and estimating
• Unrivalled warehouse visibility and stock control
• Reduce wastage with MRP and nesting
• Electronic delivery and installation scheduling
• Advanced reporting with accounting integration

Devices

Business size

S M L

Markets

United Kingdom

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Clarity Software

Images

Clarity Software Software - 1
Clarity Software Software - Contact Management CRM
Clarity Software Software - Quoting and Estimating
Clarity Software Software - Invoicing and Reporting
Clarity Software Software - Price Lists and Stock Management
View 6 more
Clarity Software Software - 1 Clarity Software Software - Contact Management CRM Clarity Software Software - Quoting and Estimating Clarity Software Software - Invoicing and Reporting Clarity Software Software - Price Lists and Stock Management

Features

Total features of Clarity Software: 57

  • "Best Price" Estimating
  • Accounting Integration
  • Activity Tracking
  • Alerts/Notifications
  • Audit Trail
  • Automated Quoting
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Capacity Management
  • Cataloguing/Categorisation
  • Client Portal
  • Contact Database
  • Contact Management
  • Cost Analysis
  • Cost Estimating
  • Customisable Branding
  • Data Security
  • Digital Signature
  • Discount Management
  • Document Management
  • Employee Management
  • Estimating
  • Financial Management
  • Forecasting
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Job Costing
  • Job Tracking
  • Material Requirements Planning
  • Multi-Currency
  • Order Management
  • Order Tracking
  • Pre-Press Estimating
  • Price / Margin Management
  • Price and Cost Calculations
  • Pricing Management
  • Product Configurator
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Reporting/Analytics
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Shipping Management
  • Supplier Management
  • Third Party Integrations
  • Traceability
  • Warehouse Management
  • Work Order Management

Alternatives

JobBOSS²

4.2
#1 Alternative to Clarity Software
ECI Shoptech brings together industry-leading solutions E2 SHOP and JobBOSS to create the next evolution in job shop...

Odoo

4.2
#2 Alternative to Clarity Software
Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Acumatica Cloud ERP

4.5
#3 Alternative to Clarity Software
Acumatica Cloud ERP provides the best business management solution for small and midmarket organizations to transform...

QT9 ERP

4.9
#4 Alternative to Clarity Software
Unify all your manufacturing, sales, inventory, purchasing and financial management functions with QT9™ ERP. Unify...

Reviews

Overall rating

4.1 /5
(25)
Value for Money
3.7/5
Features
3.8/5
Ease of Use
4.0/5
Customer Support
4.7/5

Already have Clarity Software?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 25
Edd C.
Overall rating
  • Industry: Printing
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Have adopted clarity over the last 2 years, learning more and more, getting better and better!

Reviewed on 27/03/2018

Our business has become much more efficient at keeping log of all of our incoming jobs/leads. We...

Our business has become much more efficient at keeping log of all of our incoming jobs/leads. We run reports to check all jobs on system in the next few days and generally organise ourselves much more effectively.

Pros

Simplicity of basic functionality in order to log our jobs. Sales module and reporting are fantastic, can easily see our job profit/loss. Customer support is second to none with a monthly support contract, any issues are quickly resolved over the phone and via team-viewer.

Customisation of works orders and quotations is high, with an integrated module specifically for adjust these templates etc.

Implementation team are also fantastic and understand your businesses needs in order to install the system with the least hassle.

Moving forward i know the production module is also a powerful tool, having had a few demonstrations. This is next on our list.

Cons

Report building is complex, we have recently attended a course on this (offered by touch systems, half a day learning at their site), learnt a lot but still much more to learn. Previously using salesforce we were used to this element being easy however it's not rocket science and will go in over time.

Orlando D.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great System with good support and team is constantly refining it.

Reviewed on 2/04/2018

Pros

The system is easily understood and intuitive to use. New team members catch on really fast and it enables us to see what each team member has done with real time feedback from the production floor on the production status when using the Shop floor data collector. It gives us a much better understanding on the true costs of our jobs and timing required to finish it. The ad on modules like Production and Purchase order modules are a must to tie up all costs to a job and make tracking super easy.

The really great thing about Clarity is that is modular so you can grow the system as your needs grow. For my business the Calc wizards such as Direct to Sheet and Roll wizard was an absolute must as we could simply not run the production and costs as efficiently as we do with out it which also helps us win business.

Any CRM system is as good as you take the time to set it up and the information you put into it which is key. Clarity where really great in guiding us to get this right. The Support is also top notch. We are based in South Africa which did make me nervous at first but being on similar time zone and the speed at which Clarity get back to us on a problem has made me at ease over the years.

Cons

The Calc Wizards have a lag which can get really annoying but I know this is being addressed and the software could use some add on features like automatic follow up per quote and better Email campaign integration on there Clarity Go Marketing. Those are my major gripes.

Karl L.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Avoid at all costs!

Reviewed on 23/06/2020

Clarity are a bad company to deal with, so I would definitively think twice before signing up, even...

Clarity are a bad company to deal with, so I would definitively think twice before signing up, even if you think its great system. Shop around. Once signed up we can not get out of our 3 YEAR contract with them even though we do not use the system! We used it for 3 months, NO ONE PERSON in our company go on with it, they interface is so clumsy and full of glitches that support have to sort out, (example if you click on a company invoice, it will take to so another invoice, go back and click on it again and it will take you to the correct invoice... nightmare when you think you are going to the correct one to start with and your are marking the wrong invoices off as paid).

So basically after many more issues (which I will happy explain somewhere but this review platform limits how much you can write so just hitting on the main points at the minute) 3 months we went back to them and said this system is not up to scratch and not what we have been promised. They said there is nothing they can do and they will NOT be cancelling our contract... because the contact is actually with a leasing company and NOT with CLARITY! I'm guessing there is a reason they started to use a leasing company to stop people getting out of their contacts. I have no idea why, if someone is not happy and has been miss sold they will not just part ways, I haven't asked for my money back just to leave the contract as we do no use their system (paid over a year already) but they will not.

Pros

Not many pros at all to be honest. Support is good, but they need to be.

Cons

Pretty much all of it. Its a very outdated CRM system, on the face of it when they come and do the demo it looks really good, but they do show you ALL of the features & functionality (but not all is included when you sign up and this becomes VERY convoluted when you want to do things that you were shown).

So they have the corporate blurb about how you are given modules that work for you, and they say they come and assess your needs etc prior to signing up, but they do not, the sales man that comes down tells you want you want to hear and they system can do this that and the other, basically a yes man to get the commission.

Once signed up and you have to start using the system all the cracks start to appear. Things that you were shown in the demo that you go and try and do all of a sudden are not included in your module, but we have paid... but we have paid for another user to use that module not everyone, so if you buy a module you have to buy a user for it... this is where things start to get VERY expensive as modules all do different things.. so sales module, invoice module, production module, delivery module, fitting module so on and so forth... if you buy, say the production module, and you have 5 users, you have to get a license for each of the users to use that module. So say we buy the invoicing module and you expect the whole team to be able to invoice... you have to buy the whole team separate licenses. This was not explained during sign up.

Alternatives Considered

shopVOX

Reasons for Switching to Clarity Software

I would definitely recommend using ShopVox, or at least take a look into it before making any decisions on clarity, you are not tied in if you at least try it, ALL features are available to each user, its an online system so you can access anywhere not just from set computers and you can cancel at any time, very easy to use... PLUS it has MORE functionality! The difference in the systems is miles apart. Planning on going through a small claims court now to get out of our contract, so just be VERY aware of what you are signing up for with Clarity, and their leasing company Grekne. Not something you really want to be doing when you have a business to run. If a customer of mine had any issues I would never let things end up like this, but clarity are just a money pinching company that have had the lion share of the market for too long and massively outdated system and business morals, there are more modern and better systems out there. So if you take anything away from my experience, PLEASE just shop around before signing up with Clarity. Shopvox is a better alternative and you will not be tied into a contract, if its not for you, then you can leave no problem (and did I mention its online based, has more functionality, far cheaper). But clarity have you over a barrel for at-least 3 YEARS!
Alun J.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Clarity streamlined so many processes in the business that it changed entirely how we work.

Reviewed on 6/03/2018

Speed of quoting; accuracy of order information; improved scheduling to ensure orders are completed...

Speed of quoting; accuracy of order information; improved scheduling to ensure orders are completed on time; sharing of order information... it has been transformational to the business. Highly recommended.

Pros

The live production screen allowing you to not only see jobs, but use that screen to go directly to a job is a key benefit over other MIS platforms.

Everything works very easily, but importantly, you need only use the elements that you want to use. If you choose to overlook a feature then everything around it still works perfectly so it is possible to make Clarity work for you however you work.

The support team are excellent and open to development suggestions at all times if there isn't an instant fix. I don't believe you will get such opportunities with some other platforms.

Cons

There can be a few too many clicks in some areas to move around, but that is being very picky. The cost to add extra users also seems a little unnecessary, but that's the same with all software I guess.

Chris T.
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The Clarity Software Experience

Reviewed on 21/08/2019

Once through to the right person, the staff are attentive and extremely helpful. In my experience,...

Once through to the right person, the staff are attentive and extremely helpful. In my experience, the most responsive were the technical team with the training and query support.

Overall a decent company to deal with.

Pros

Fairly straight-forward interface with easy on the eye graphics. As logical as most transaction software systems. Great for small businesses such as ours.

Cons

The set reports are not always what you want. However, like all BI systems, once you get your head around SQL and report writing, the effort is worth it to save the time future but support from the Clarity team is always there to get you through it.

Don't like the use of 0845 customer service number couple with long wait times (& therefore extortionate costs for mobile users). The customer service vs accounts vs install team vs technical support can be a bid disjointed.

Showing 5 reviews of 25 Read all reviews

Clarity Software FAQs

Below are some frequently asked questions for Clarity Software.

Clarity Software offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

Core features: CRM, Estimating and Quoting, Price Management, Activities, Marketing, Sales Tracking & Management, Accurate Invoicing, Job Tracking, MIS Document Storage, MIS Business Reporting. Advanced features: Production Management, Goods and Stock Management, Purchase Orders, Delivery Scheduling and Tracking, Network Integration, MRP & Nesting, Complex Pricing Calculators.

Clarity Software has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Clarity Software supports the following languages:

English

Clarity Software supports the following devices:

Clarity Software integrates with the following applications:

Google Drive, Mailchimp, Microsoft 365, QuickBooks Online Advanced, Xero, Zoho Analytics

Clarity Software offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support

Related categories

See all software categories found for Clarity Software.