BookingKoala

Booking management platform for the service industry

5 /5 (36 reviews) Write a Review!

BookingKoala Overview

What is BookingKoala?

BookingKoala is an online booking software designed to help businesses of all sizes handle appointment scheduling, lead generation, billing, marketing, and other operations. Customers can utilize personalized dashboards to view appointments, refer friends, post ratings or reviews for service providers, and purchase gift cards.

BookingKoala offers a website builder, which enables businesses to design and launch custom websites and manage online bookings using built-in forms. The application allows stakeholders to accept payments through various methods including debit or credit card processing, check transfers, and cash on delivery. It also includes a rating module, which lets organizations gauge the performance of service providers through customer ratings.

It provides an API and Zapier integration, which lets businesses connect BookingKoala with several third-party platforms such as Slack, Mailchimp, ActiveCampaign, QuickBooks Online, Wave, Square, Google Calendar, Gmail, and more. Other features include email or SMS notifications, reporting, search engine optimization, SSL protection, live chat, coupon management, expedited charges for cancellations, and more.

BookingKoala Overview

Pricing

Starting from
US$27.00/month

Pricing options

Free Trial
Subscription
Value for money

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments.

• Starter - $27/Month or $226.8/Year
• Growing - $57/Month or $478.8/Year
• Premium - $197/Month or $1654.8/Year


BookingKoala Features

Devices
Business size
S M L
Markets
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English

Screenshots

BookingKoala screenshot: BookingKoala add booking
BookingKoala screenshot: BookingKoala add booking BookingKoala screenshot: BookingKoala bookings BookingKoala screenshot: BookingKoala coupons BookingKoala screenshot: BookingKoala customer dashbaord BookingKoala screenshot: BookingKoala service providers

BookingKoala Reviews

BookingKoala Reviews

Overall rating
5
/
5
Excellent
36

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
100% recommended this app
Faith B.

Best moving service software hands down

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.


Paige V.

BookingKoala gave my cleaning service the JOLT it needed

I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.


Stewart S.

BookingKoala saved my business

Since the moment I signed up the team over at BookingKoala has helped me through every step of the way and I cant be more grateful.


Laura W.

I will never switch from BK to any other software.


Allison T.

I never thought I needed something like this but I do and its awesome


Faith B.

Best moving service software hands down

Used Daily for 1-5 months
Reviewed on 18/05/2018
Review Source: Capterra

I benefitted from reducing office staff and saving more money. Also I save personal time from doing extra work on the side.

Pros

I was used to doing everything the old school way of handing out flyers with my phone number and having customers call to book their moves, I dreaded this every time because of the people who would shop around for quotes and waste my time. Then I hired office staff to do this but it still wasted time and now money. I looked for alternatives that would solve this problems and no software really had it ALL for me until I found BookingKoala.

From packages to provider and customer logins and to the reports section I have everything I need and more in one system. My customers can pay online and I can pay the movers all from within the same system. No more large amounts of cash or checks that I need to go directly to the bank to deposit.

Cons

I have been lucky enough to be in the Beta testing group and got to experience the software before the general public. Although there were some minor glitches those were to be expected. So I cannot say there are things I like least about this. Although the pricing could be cheaper.

Response from BookingKoala

Faith, thank you so much for the kind review. We are excited to have you be part of the beta testing group.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paige V.
Industry: Consumer Services
Company size: 13-50 Employees

BookingKoala gave my cleaning service the JOLT it needed

Used Daily for 1-5 months
Reviewed on 7/08/2018
Review Source: Capterra

I love BookingKoala on so many levels it's kind of scary. My business was not doing great at all before I used them, when I first started out things were great but then they kind of flat lined and then it just went down. I started looking for a software to help with scheduling and I also got a bonus because of the reports section. I could track everything I need in there.

Pros

The first and foremost thing that I have to mention is that the customer support is extremely nice, helpful, and prompt. There has been no customer service that I have experienced like this before!

Now to the software itself, the scheduling is a DREAM and I literally don't have to worry about overlapping bookings or any missed bookings.

The customer and provider logins are so so so nice and all my customers compliment us because of it.

Cons

I find it hard to find things that I don't like about it because there is just so much I am in love with. For me not being a coder or even a super tech savvy person the embedding process was hard for me but they assisted me with it, (actually they did it for me). There are times I find it hard to find a function to disable or enable but after some time I find it.

Response from BookingKoala

Hello Paige, thank you so much for the kind words and we would like to thank you for being a valued customer of BookingKoala!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stewart S.
Industry: Consumer Services
Company size: 13-50 Employees

BookingKoala saved my business

Used Daily for 1-5 months
Reviewed on 16/09/2018
Review Source: Capterra

Since the moment I signed up the team over at BookingKoala has helped me through every step of the way and I cant be more grateful.

Pros

I love how everything is all in one place. I have my website and software all under one login where I can control everything. No more needing to go to other website builders like wordpress or wix. This makes it completely convenient to work. I would also like to say that the free courses to grow my business helped me get out of a dark place. I was about to shut the doors for good until I started learning from the courses and using the software to the fullest of its capabilities, from scheduling to marketing with coupons and gift cards.

Cons

Theres nothing that I can think of that I don't like about it. It's priced super fair the product is unbelievable and the support helps me through everything.

Response from BookingKoala

Hi Stewart, on behalf of everyone at BookingKoala we want to thank you for the kind words and wish you lots of success in your business!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Laura W.

I will never switch from BK to any other software.

Used Daily for 1-5 months
Reviewed on 23/07/2018
Review Source: Capterra

Pros

This software is so loaded with features and functions that I have been dreaming about for my cleaning business. The amounts of things I can do all within one place is amazing.

For instance if one of my providers is going on vacation for 2 weeks I can deactivate their account and they will not be allowed to be booked for jobs but all their information and job history will still be there. Then when they come back all I do is click one button and they are reactivated!

Cons

There are a few little things here and there that bug me like little bugs but those usually get fixed within 48 hours so I cant really complain about that. I would also love it if the Themes were already out but those are coming soon so again I cant really complain there either.

Response from BookingKoala

Laura, thank you for the review. Since we just launched last month we are still finding few bugs here and there but soon these all will be resolved!

We are also super excited for the themes!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Allison T.

I never thought I needed something like this but I do and its awesome

Used Daily for 1-5 months
Reviewed on 13/03/2018
Review Source: Capterra

Pros

Being someone who is not that computer savvy I didn't know what I wanted or better yet needed but when I received an email from BookingKoala I checked them out and tested it out. All of their features were great even for my nail salon. I seriously love the reports section and being able to break things down by week. This made everything a breeze.

Cons

Now again being someone who is not computer savvy this made it a little hard for me just because I didn't know what to do but the customer service people helped me out and it was great. Installing the code on my site was only the real issue I had but after that there is nothing I can say bad about this company.

Response from BookingKoala

Allison, thank you very much for your feedback. If you ever need anything, our customer service team is always here to help! We are working 24/7 to help out.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
10/10
Based on 36 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

BookingKoala Pricing

BookingKoala Pricing

Starting from
US$27.00/month
Free Trial
Subscription
Value for money

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments.

• Starter - $27/Month or $226.8/Year
• Growing - $57/Month or $478.8/Year
• Premium - $197/Month or $1654.8/Year

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments.

• Starter - $27/Month or $226.8/Year
• Growing - $57/Month or $478.8/Year
• Premium - $197/Month or $1654.8/Year

Value for Money
5/5
Based on 36 user ratings
Compare value for money rating with alternatives
Compare with alternatives

BookingKoala Features

BookingKoala Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
5/5
Based on 36 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Videos and Tutorials

Videos and Tutorials

Additional information for BookingKoala

Additional information for BookingKoala

Key features of BookingKoala

  • Accounting Integration
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Management
  • Commission Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Dispatch Management
  • Email Marketing
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Job Management
  • Lead Management
  • Mobile Access
  • Multi-Location
  • Payroll Management
  • Routing
  • Task Management
  • Work Order Management
  • Workflow Management
  • eCommerce

BookingKoala FAQs

BookingKoala FAQs

Below are some frequently asked questions for BookingKoala.

Q. What type of pricing plans does BookingKoala offer?

BookingKoala offers the following pricing plans:

Starting from: US$27.00/month

Pricing model: Subscription

Free Trial: Available

BookingKoala is offered across three pricing plans, outlined below. A 14-day free trial is available and a discount is given for annual commitments. • Starter - $27/Month or $226.8/Year • Growing - $57/Month or $478.8/Year • Premium - $197/Month or $1654.8/Year

Q. What are the main features of BookingKoala?

BookingKoala offers the following features:

  • Accounting Integration
  • Automated Scheduling
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Call Center Management
  • Certification Tracking
  • Claims Management
  • Class Scheduling
  • Client Management
  • Commission Management
  • Contact Database
  • Contract Management
  • Credit Card Processing
  • Custom Forms
  • Customizable Branding
  • Dispatch Management
  • Email Marketing
  • Employee Management
  • Facility Scheduling
  • Group Scheduling
  • Inventory Management
  • Job Management
  • Lead Management
  • Mobile Access
  • Multi-Location
  • Payroll Management
  • Routing
  • Task Management
  • Work Order Management
  • Workflow Management
  • eCommerce

Q. Who are the typical users of BookingKoala?

BookingKoala has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does BookingKoala support?

BookingKoala supports the following languages:

English

Q. What type of pricing plans does BookingKoala offer?

BookingKoala has the following pricing plans:

Subscription

Q. Does BookingKoala support mobile devices?

BookingKoala supports the following devices:

Android, iPhone, iPad

Q. What other apps does BookingKoala integrate with?

BookingKoala integrates with the following applications:

ActiveCampaign, Gmail, Google Calendar, Mailchimp, QuickBooks Online, Slack, Wave, Zapier

Q. What level of support does BookingKoala offer?

BookingKoala offers the following support options:

FAQs, Knowledge Base, Video Tutorials, Online Support, Phone Support