About Guru
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools you already use, so no need to context switch. Find info across any app, have an expert help if you can't find it, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages..kind of like a smart friend for you and the rest of your company.
Key benefits of Guru
Share critical product information.
Streamline internal communications.
Onboard your team faster.
Stop searching for info and end repeat questions
Work better together -- anywhere, anytime.
Images
Not sure about Guru?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Novo Solutions
Google Sheets
Lessonly
Coda
Reviews
Already have Guru?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Guru Lover
Reviewed on 17/07/2024
Guru is well suited for capturing processes. In our company it is essential for all things...
Guru is well suited for capturing processes. In our company it is essential for all things including Onboarding and Off-boarding Procedures. We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes written down for all to follow and find any time.
Pros
It is easy and manageable
All in one for capturing processes and staying organized
New AI feature is amazing and super helpful!
Cons
I would also like for comments made not in editing mode but directly on a Guru card to stay attached to the areas that it was highlighted and attached to. Often times they don't attach and makes it hard to follow.
I would also like for any comments made during edit mode to not be deleted.
It would be great export and import Guru cards from different workspaces. Currently working on merging 2 workspaces and this has proven a challenge.
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Guru Review
Reviewed on 19/09/2024
Pros
Knowledge to provide correct resolution to my customers.
Cons
More specific about providing resolutions to customers, and keywords to find the correct workflow needed easily. And have a responses that we can provide to our customer.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Editing Experience Needs Significant Improvement
Reviewed on 11/08/2021
Pros
Cards being available in multiple board groups means we don't need to copy and paste knowledge around.
Integrations with teams is used regularly.
Cons
The editor. the editor. the editor. It's so bad that I'm looking for other ways to organize my knowledge.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple and safe company knowledge base
Reviewed on 24/07/2024
It's working well for us. Even if staff fall behind on verifying documents, it's still a great...
It's working well for us. Even if staff fall behind on verifying documents, it's still a great brain dump for company information.
Pros
I like how simple it is to explain to new staff how to use Guru. Also being able to set different verification dates and owners of certain documents is great.
Cons
Sometimes the exporting to a PDF is not the greatest as the picture sizes can change and rotate. A great feature to add would be to add page breaks for when they are exported to a PDF.
- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Guru : An encyclopedia of knowledge
Reviewed on 2/08/2024
Guru is a useful tool that provides comprehensive resources, explained in an easily understandable...
Guru is a useful tool that provides comprehensive resources, explained in an easily understandable manner.
Pros
It's easy to find resources in the Guru card.
Cons
Guru can still improve it's User interface as sometimes it feels choppy.
Guru FAQs
Below are some frequently asked questions for Guru.Q. What type of pricing plans does Guru offer?
Guru offers the following pricing plans:
- Starting from: US$15.00/year
- Pricing model: Free Version, Subscription
- Free Trial: Available
Guru has transparent pricing and a free trial.
Q. Who are the typical users of Guru?
Guru has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Guru support?
Guru supports the following languages:
Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Q. Does Guru support mobile devices?
Guru supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Guru integrate with?
Guru integrates with the following applications:
Bamboo, Confluence, Conversational Cloud, Deel, Degreed, Drift, Dropbox Business, Freshdesk, Front, Gmail, GoSquared, Google Drive, Gusto, HRIS, Intercom, Justworks, Kustomer, LearnUpon, Lessonly, LiveChat, MaestroQA, Merge, Microsoft Outlook, Microsoft Teams, Okta, OneDrive, OneLogin, Paycor, Payfit, Rippling, Salesforce Sales Cloud, Salesforce Service Cloud, SharePoint, Showpad, Skilljar Customer Education, Slack, SnapEngage, UKG Dimensions, Vidyard, Wistia, WorkRamp, Workato, Workday HCM, Zendesk Suite, atSpoke, iorad
Q. What level of support does Guru offer?
Guru offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat
Related categories
See all software categories found for Guru.
