Automox
About Automox
Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform comes with an administrative dashboard for users to gain an overview of devices requiring patch approvals, system updates, or troubleshooting.
Automox lets businesses create custom policies to maintain compliance across processes, and inform clients about upcoming patches by sending emergency notifications. Managers can configure approval workflows, filter policies based on names or severity classifications, and view available software assets. Users can utilize the activity log to monitor ongoing patches, and generate multiple reports on patch summaries, non-compliant devices, or internal impacts.
Automox enables enterprises to sort inventory into various groups based on departments, regions, or operating systems (OS), and grant access to specific users. Businesses can retrieve existing log file entries to facilitate debugging and whitelisting processes. Plus, users can create worklets in the admin console to enforce scriptable action across all endpoints.
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Reviews
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- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple software that continues to get better
Reviewed on 23/09/2018
The software is simple and rollout is seamless, the console ensures we know whats going on for...
The software is simple and rollout is seamless, the console ensures we know whats going on for updates on our inhouse and cloud servers, this relieves a lot of manual work which we used to do on the boxs to keep them upto speed with windows updates.
Pros
Constant upgrades, good service and clear communication.
Cons
Lack of formal inventory planning, they are getting there but I dont think its a priority yet, however at the print point automox is a great value.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome product
Reviewed on 26/07/2019
Automox is the first patch management software I've used that I can trust to get the job done...
Automox is the first patch management software I've used that I can trust to get the job done without babysitting. That said I did take 4 months of babysitting to prove to myself that I can finally relax, a little, and not worry about the job getting done.
Pros
Fast, Reliable, easy to configure and very easy to use.
Cons
The only issue I've seen so far, not really a problem just an annoyance, is when you sort by "Group Membership" it sorts the pages separately instead of truly sorting by the column. Like I said, just annoying.
Response from Automox
Hi Danny! Thank you for your awesome feedback. We hear on you on your frustrations with around group membership sorting have it on our roadmap to solve! Glad to hear you like our product and it's very easy to use!
- Industry: Financial Services
- Company size: 201–500 Employees
- Used for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Did not work correctly.
Reviewed on 4/12/2018
Could not get this to work effectively even on just two windows servers, contacted support and got...
Could not get this to work effectively even on just two windows servers, contacted support and got an initial response but nothing more.
Looks nice and would be a good solution if it worked, it just seems unfinished and flaky.
I suspect you need to enable a firewall rule for 3rd party updates to work ( suspect the same for Linux) .
Pros
Looks nice, works fine with Linux ( as long as firewall is set up)
fairly simple setup.
Cons
Did not pick up that our 2008 test machine had not patched in 2 years.
Did not show all the "Supported" 3rd party software.
No Logs.
Did not have any info on updates not applying.
Policies did not seem to apply correctly.
Still requires WSUS( or risk using online windows updates which kill bandwidth)
No Linux Onsite Cache
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Possibilities are endless - Not just an update platform
Reviewed on 29/05/2019
It's been a delight working with the software and the Automox team themselves. They're a great...
It's been a delight working with the software and the Automox team themselves. They're a great bunch that truly understands the needs of their customers.
Solid A+
Pros
Windows Updates were our only priority when finding a solution, but once I realized the potential of what they had on their roadmap... I was hooked. Windows Updates/Software Patch Management/Custom policies/Reporting/Live dashboard.... It is a hefty tool that I plan to take advantage of as long as possible.
They're always improving and adding features, and they take customer feedback very seriously. I've seen features fixed/updated or even features I've suggested on their roadmap within a week of discussing.
Cons
Originally, dashboard performance was hit/miss. It has improved a lot since then, and they're still working on further improving performance.
Response from Automox
Thank you so much for the feedback, Corey! We appreciate the grade on our work and are excited to hear your experience has been excellent! We are constantly improving performance and are glad to see you noticed as well as the features we add. We're excited for the future and to work more with happy users like yourself.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Out of sight, out of mind
Reviewed on 25/09/2023
We went from having servers and workstations that may or may not be current with updates, to not...
We went from having servers and workstations that may or may not be current with updates, to not having to worry about it any longer.
Pros
Once Automox is set up, it is very easy to manage. All systems are kept current with little to no required actions by our IT staff. Adding new systems is as easy as installing a small client.
Cons
Automox is very powerful, so there are some features that seem complicated to set up. I feel that once those features were set up, the comfortability level would go up making them seem less daunting.
Alternatives Considered
ConnectWise ScreenConnectReasons for Switching to Automox
Cost, ease of use.Automox FAQs
Below are some frequently asked questions for Automox.Q. What type of pricing plans does Automox offer?
Automox offers the following pricing plans:
- Starting from: US$1.00/year
- Pricing model: Subscription
- Free Trial: Available
Businesses can purchase separate modules as follows: • PatchOS : $1 per device per month, billed annually • Automox Essentials: Essential IT automation for all your endpoint device configurations and software updates • Automox Enterprise : Enterprise-scale IT automation for all your endpoint configurations and software updates • Automox Assist: an add-on module for one-on-one endpoint remote control.
Q. Who are the typical users of Automox?
Automox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Automox support?
Automox supports the following languages:
English
Q. Does Automox support mobile devices?
Automox supports the following devices:
Q. What other apps does Automox integrate with?
Automox integrates with the following applications:
Okta
Q. What level of support does Automox offer?
Automox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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