About Automox
Automox is a cloud-based cyber hygiene and patch management solution that helps enterprises streamline endpoint protection and minimize cyber threats across all devices. The centralized platform comes with an administrative dashboard for users to gain an overview of devices requiring patch approvals, system updates, or troubleshooting.
Automox lets businesses create custom policies to maintain compliance across processes, and inform clients about upcoming patches by sending emergency notifications. Managers can configure approval workflows, filter policies based on names or severity classifications, and view available software assets. Users can utilize the activity log to monitor ongoing patches, and generate multiple reports on patch summaries, non-compliant devices, or internal impacts.
Automox enables enterprises to sort inventory into various groups based on departments, regions, or operating systems (OS), and grant access to specific users. Businesses can retrieve existing log file entries to facilitate debugging and whitelisting processes. Plus, users can create worklets in the admin console to enforce scriptable action across all endpoints.
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Reviews
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- Industry: Insurance
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finally a software deployment tool that just works
Reviewed on 18/10/2019
We had a very successful POC which showed how much time we would be saving using their platform....
We had a very successful POC which showed how much time we would be saving using their platform.
Automox can automatically deploy patches endpoints need for OS or third-party applications.
I'm also very excited about the features they will be adding to their platform.
Pros
I love how responsive the product is for being agent-based.
Multi-platform support makes it easy to use one product for your patching and software deployment needs.
Automatic scanning which uncovers which patches are needed for installed applications/OS.
Their live dashboard makes it easy to determine the level of compliance.
Their built-in live chat makes it easy to connect with Support to resolve issues.
Cons
Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.
Response from Automox
Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and safe patching solution. Glad I went with Automox
Reviewed on 5/05/2023
Support team is awesome and fast to respond. Customer care team is good on checking in and making...
Support team is awesome and fast to respond. Customer care team is good on checking in and making sure you have what you need. Fairly informative on new features and downtimes are next to nothing with Automox.
Pros
I like that the time the time to implement Automox and how easy it is to use was the biggest pro to Automox. Within 4 hours I had our entire server environment ready to patch and get caught up after our last patching solution had been pulled for over 4 months.
Cons
Only hard part with Automox is writing worklets and understanding how it works and what permissions the agent has to the machine to make registry changes or deploying non standard software to the machine.
Reasons for Choosing Automox
MSP ditched us and we needed to find a new solution that we could maintain.Switched From
Kaseya VSAReasons for Switching to Automox
Ease of use and time to implement.- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing tool
Reviewed on 1/11/2023
I couldn't see us ever not using it. we have offices situated around the world and now with home...
I couldn't see us ever not using it. we have offices situated around the world and now with home users it gives us a central control platfrom to update, deploy and amend devices regardless of their locations.
Pros
Being able to patch any machine and pretty much any app from anywhere, what isn't there to like as an IT admin. We previously used SCCM and that always depended on VPN or being on a network or when the schedule was, which meant our machines were always out of date. With Automox we don't have that issue. Also we can deploy apps and config to devices more efficiently than even SCCM or Autopilot.
Cons
The remote access component could be a great integration, but we haven't found it reliable.
Alternatives Considered
Patch My PCReasons for Choosing Automox
unreliable and not efficient in it's patching and app depolyment.Reasons for Switching to Automox
Just a far superior product, nicer interface, and the staff were really nice.- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Almost but not quite there yet
Reviewed on 2/05/2023
Pros
Easy deployment and patching, able to do integrations
Cons
not a good rmm tool and not quite there yet with its reporting functions
Alternatives Considered
NinjaOne- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Out of sight, out of mind
Reviewed on 25/09/2023
We went from having servers and workstations that may or may not be current with updates, to not...
We went from having servers and workstations that may or may not be current with updates, to not having to worry about it any longer.
Pros
Once Automox is set up, it is very easy to manage. All systems are kept current with little to no required actions by our IT staff. Adding new systems is as easy as installing a small client.
Cons
Automox is very powerful, so there are some features that seem complicated to set up. I feel that once those features were set up, the comfortability level would go up making them seem less daunting.
Alternatives Considered
ConnectWise ScreenConnectReasons for Switching to Automox
Cost, ease of use.Automox FAQs
Below are some frequently asked questions for Automox.Q. What type of pricing plans does Automox offer?
Automox offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Businesses can purchase separate modules as follows: • Basic : $3 per device per month, billed annually • Standard: $5 per device per month, billed annually • Complete: $7 per device per month, billed annually
Q. Who are the typical users of Automox?
Automox has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Automox support?
Automox supports the following languages:
English
Q. Does Automox support mobile devices?
Automox supports the following devices:
Q. What other apps does Automox integrate with?
Automox integrates with the following applications:
Okta
Q. What level of support does Automox offer?
Automox offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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