Alfresco Content Services

CMS platform for storing & sharing documents

4 /5 (15 reviews) Write a Review!

Alfresco Content Services Overview

What is Alfresco Content Services?

Alfresco Content Services is a content management solution that helps businesses store and share documents with team members in compliance with industry regulations. Professionals can capture data from static documents via artificial intelligence (AI) technology and organize critical files, such as legal contracts or marketing assets, in multiple folders.

Using Alfresco Content Services’ workflow configuration feature, enterprises can set trigger rules for folders and streamline review/approval processes. The platform allows employees with permissions to view, edit, or delete documents and retrieve specific files from the database using the search functionality. Users can also capture data from mobile devices using the solution's optical character recognition (OCR) capabilities.

Features of Alfresco Content Services include records management, version control, collaboration, commenting, feedback collection, alerts/notifications, task administration, and audit trails. It facilitates integration with various third-party applications such as Microsoft Office, Google Docs, Microsoft Outlook, Salesforce, and more. The solution can be deployed on-premise or hosted in the cloud.

Alfresco Content Services Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Alfresco for pricing details.


Alfresco Content Services Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Alfresco Content Services document library
Alfresco Content Services dashboard
Alfresco Content Services repository
Alfresco Content Services screenshot: Alfresco Content Services document library Alfresco Content Services screenshot: Alfresco Content Services dashboard Alfresco Content Services screenshot: Alfresco Content Services repository

Alfresco Content Services Reviews

Alfresco Content Services Reviews

Overall rating
4
/
5
Excellent
5

Very good
7

Average
1

Poor
2

Terrible
0

Value for Money
4.2
Features
4.1
Ease of Use
3.7
Customer Support
3.8
80% recommended this app
Verified Reviewer

Easy for sharing files securely

Generally good for storing, organizing and securing files. It's just a little tricky when you want to actually work in files.


Chris C.

Industrial strength document management system with records , workflow, and custom modules

Alfresco One is probably the biggest and best document management applications available. Records management is a huge plus. This app can and does replace entire warehouses of file cabinets and does it better than any paper solution could because you are able to have Alfresco search at the speed of light through the documents in your system to find what you're looking for, imagine being able to google a room full of file cabinets. The workflows are another thing, and the tagging. You can build your own modules which carry out actions on incoming and outgoing documents. Some really seriously successful companies and organizations are using Alfresco One as a key piece of their winning formula.


Verified Reviewer

Rigid, outdated document management and content sharing platform

We used Alfresco as the company's main document management and sharing tool for several years. It was adequate but constraining, and over time the feature differential with more advanced tools became increasingly evident.


Verified Reviewer

Great CMS for SMBs


David B.

Works great for lots of users

great group site


Verified Reviewer
Industry: Marketing & Advertising
Company size: 51-200 Employees

Easy for sharing files securely

Used Weekly for 1+ year
Reviewed on 18/03/2019
Review Source: Capterra

Generally good for storing, organizing and securing files. It's just a little tricky when you want to actually work in files.

Pros

It's a great system for organizing files in a secure way - access control is excellent. It's easy for version control too.

Cons

What I don't like is that you can't have two people editing a document at the same time. We have some sensitive reporting stored there, but it makes it hard if two of us want to work in it at the same time.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Chris C.
Industry: Computer Networking
Company size: 2-10 Employees

Industrial strength document management system with records , workflow, and custom modules

Used Daily for 2+ years
Reviewed on 18/02/2017
Review Source: Capterra

Alfresco One is probably the biggest and best document management applications available. Records management is a huge plus. This app can and does replace entire warehouses of file cabinets and does it better than any paper solution could because you are able to have Alfresco search at the speed of light through the documents in your system to find what you're looking for, imagine being able to google a room full of file cabinets. The workflows are another thing, and the tagging. You can build your own modules which carry out actions on incoming and outgoing documents. Some really seriously successful companies and organizations are using Alfresco One as a key piece of their winning formula.

Pros

Alfresco One can handle pretty much any job you throw at it. Built on java, it's industrial strength, and there's no end to the number of programmers available to develop custom modules for your specific needs. Government departments use Alfresco One. NASA uses Alfresco One. Some of the biggest names and most successful people in the world use Alfresco One at their company or organization. Soundly beats Microsoft Sharepoint, another document system, in terms of all technical achievement, openness, transparency, auditing, and overall quality.

Cons

The license fee can be costly if you're an upstart new small business with no or low funding. For this reason there's the free version, Alfresco Community Edition. Built on java means you might pay a bit more for helpers to build for it, however, if Alfresco fits your needs, you probably won't mind. The Alfresco Community Edition forums are not maybe as active as other software's forums, probably because the number of people actually reaching the point of greatness in their lives and their careers where they are actually able to go paperless either on their own or with their organization's documents, is relatively fewer, than the billions of people whose documents are still on paper, and still impossible to search through, and still disorganized.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Consumer Electronics
Company size: 10,000+ Employees

Rigid, outdated document management and content sharing platform

Used Weekly for 1+ year
Reviewed on 5/02/2020
Review Source: Capterra

We used Alfresco as the company's main document management and sharing tool for several years. It was adequate but constraining, and over time the feature differential with more advanced tools became increasingly evident.

Pros

Good flexibility in adding coworkers alongside external guests to document repositories. Good security measures on stored files. Not many redeeming features beyond this.

Cons

Poor interface, with no OS integrations (only web interface), no drag & drop, counter-intuitive control placement, key features nestled deep into menus.

Rating breakdown

Ease of Use

Likelihood to recommend: 1.0/10

Verified Reviewer
Company size: 11-50 Employees

Great CMS for SMBs

Used Weekly for 2+ years
Reviewed on 11/05/2018
Review Source: Capterra

Pros

I like the customization features, the work flow options, and it's compatibility with many file types.

It makes searching for documents a breeze and keeping your content well organised in varying Projects/Sites. I particularly like the Dashboard setting on each site, that allows you to customize your overview of that project, giving visual to members, who is working on what files, and a live browser frame to keep you in the loop if your project is website based.

Cons

The interface could use some work, I find the usability takes some time to get into in order to unlock all the features and functionality available to you. The documentation is a useful assistant in getting around the software.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

David B.

Works great for lots of users

Used Daily for 1+ year
Reviewed on 15/02/2018
Review Source: Capterra

great group site

Pros

easy to build work flows and group projects. Can build custom sites for groups. Has a good admin section. can easily add users and make groups. Lots of features.

Cons

Can take a while to setup, hard to customize when out a lot of work and searching forums. with the api was a bit better

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
7.4/10
Based on 15 user ratings
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Alfresco Content Services Pricing

Alfresco Content Services Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Alfresco for pricing details.

Contact Alfresco for pricing details.

Value for Money
4.2/5
Based on 15 user ratings
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Alfresco Content Services Features

Alfresco Content Services Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
4.1/5
Based on 15 user ratings
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Categories

Additional information for Alfresco Content Services

Additional information for Alfresco Content Services

Key features of Alfresco Content Services

  • Access Control
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Batch Processing
  • Collaboration Tools
  • Customizable Templates
  • Data Synchronization
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Storage
  • Full Text Search
  • Indexing
  • Mobile Access
  • Multi-Language
  • Offline Access
  • Permission Management
  • Policy Management
  • Process Management
  • Version Control
  • Workflow Management

Alfresco Content Services FAQs

Alfresco Content Services FAQs

Below are some frequently asked questions for Alfresco Content Services.

Q. What type of pricing plans does Alfresco Content Services offer?

Alfresco Content Services offers the following pricing plans:

Pricing model: Subscription

Free Trial: Available

Contact Alfresco for pricing details.

Q. What are the main features of Alfresco Content Services?

Alfresco Content Services offers the following features:

  • Access Control
  • Approval Process Control
  • Archiving & Retention
  • Audit Trail
  • Batch Processing
  • Collaboration Tools
  • Customizable Templates
  • Data Synchronization
  • Document Assembly
  • Document Indexing
  • Document Management
  • Document Storage
  • Full Text Search
  • Indexing
  • Mobile Access
  • Multi-Language
  • Offline Access
  • Permission Management
  • Policy Management
  • Process Management
  • Version Control
  • Workflow Management

Q. Who are the typical users of Alfresco Content Services?

Alfresco Content Services has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Alfresco Content Services support?

Alfresco Content Services supports the following languages:

English

Q. What type of pricing plans does Alfresco Content Services offer?

Alfresco Content Services has the following pricing plans:

Subscription

Q. Does Alfresco Content Services support mobile devices?

Alfresco Content Services supports the following devices:

iPhone, iPad

Q. What other apps does Alfresco Content Services integrate with?

Alfresco Content Services integrates with the following applications:

AutoCAD, Box, Google Docs, Google Drive, Highspot, Microsoft Outlook, SAP HANA Cloud Platform, Salesforce Marketing Cloud

Q. What level of support does Alfresco Content Services offer?

Alfresco Content Services offers the following support options:

Phone Support, FAQs, Forum, Knowledge Base, Online Support, Video Tutorials