Rain Point of Sale

All-In-One Retail POS | Sell Online & In Store Seamlessly

4.2 /5 (71 reviews) Write a Review!

Rain Point of Sale Overview

What is Rain Point of Sale?

Rain Point of Sale is a cloud-based point of sale (POS) solution designed to help small to midsize independent retailers automate processes related to inventory synchronization, customer relationship management (CRM), repair tracking, and email marketing. Managers can provide role-based database access to employees to ensure regulatory compliance within the organization.

Key features of Rain Point of Sale include barcode scanning, eCommerce integration, inventory management, and payment processing. The centralized platform allows customers to register for online classes or other events and make payments in advance for reserving their spot. Teams can send notifications to clients, updating them about serviced/repaired items that are ready to be picked up. Users can generate reports based on overdue or outstanding rentals and determine penalties for late payments.

Rain Point of Sale lets enterprises send automated emails to segmented customer lists to increase engagement. Integration with QuickBooks allows businesses to manage accounting and streamline payments across pipelines.

Rain Point of Sale Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Rain Retail Software for pricing details.


Rain Point of Sale Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Rain Point of Sale purchase order screenshot
Rain Point of Sale outdoor retail screenshot
Rain Point of Sale customer details screenshot
Rain Point of Sale reporting screenshot
Rain Point of Sale repair tracking screenshot
Rain Point of Sale screenshot: Rain Point of Sale purchase order screenshot Rain Point of Sale screenshot: Rain Point of Sale outdoor retail screenshot Rain Point of Sale screenshot: Rain Point of Sale customer details screenshot Rain Point of Sale screenshot: Rain Point of Sale reporting screenshot Rain Point of Sale screenshot: Rain Point of Sale repair tracking screenshot

Rain Point of Sale Reviews

Rain Point of Sale Reviews

Overall rating
4.2
/
5
Excellent
43

Very good
13

Average
8

Poor
1

Terrible
6

Value for Money
4.1
Features
3.8
Ease of Use
4.1
Customer Support
4.2
79% recommended this app
Roger N.

Switched to Rain from Lightspeed

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.


Travis T.

Excellent for Music Stores!

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.


Holly V.

Disappointed

It was a rough year and a half trying to operate a business with that many mistakes from their side.


Mary virginia N.

Love this system!

I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.


Sam G.

Like Sew POS Review

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.


Roger N.
Industry: Music
Company size: 2-10 Employees

Switched to Rain from Lightspeed

Used Daily for 6-12 months
Reviewed on 7/02/2020
Review Source: Capterra

Overall pleased with RAIN and glad we made the switch. A bit more thought into easier workflow within the Register, Special Order and LayAway screens and it will be a force to reckon with.

I was hoping for an easier eCom experience, but that is not what I received. Much like other POS Systems that offer an integrated eCom Site...building out the site and making it look the way we want doesn't follow the basic HTML buildout process. As a web developer for over 20 years...I find the eCom platform to be VERY challenging to use and often times VERY discouraging. I can see they worked hard to have the functionality be similar to other CMS Website Platforms (Wix, WordPress, etc), but it's too confusing to navigate effectively taking up valuable time.

Pros

Integrated Marketing
Automatic "pushing" of items to our Reverb.com Account
Lightweight on system resources on our iMac's

Cons

Special Order Workflow is clunky and needs to be simplified. We've resorted to using the "Quote" option to better manage Special Orders and ring in total sales under a "Gift Card" first. That way when working with multiple vendors on a special order, we have easier use of customer funds when "finalizing" the deal.
Register is Average and would prefer ability to see cost of products on screen.
In Register - when scanning duplicate items they get entered as "new" line item versus adding to the SKU already input.
Can't us an IR Gun on an iPad when scanning incoming inventory or during inventory counts.
Layaway Screen has some great features, but workflow is a bit convoluted.
Website build out is horribly confusing and NOTHING follows traditional HTML processes. This was the same problem with Lightspeed's eCom platform - hard to work with and no sense of workflow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Travis T.
Industry: Music
Company size: 2-10 Employees

Excellent for Music Stores!

Used Daily for 1+ year
Reviewed on 19/12/2020
Review Source: Capterra

Overall we have been extremely pleased with our choice to switch to Rain in 2018 for our point of sale and website. The product is incredibly user friendly, can be used on any device (not tied to a license on one desktop machine like other systems) and support is great.

One area other shops have asked us about is QuickBooks exports. We don't use that much, but other stores seem to be very reliant on those exports, which they say are lacking in Rain. Again, not a direct complaint from me, but one that I hear about on industry forums & from direct messages. We were a somewhat early adapter of Rain in our industry and are relatively connected in our industry & repair organization, so we seem to field a lot of inquiries about the program. We have recommended the product to quite a few other shops and want to make sure that it fits their accounting needs as well.

Pros

We've had a great experience thus far using the Rain point of sale program. The initial training was extremely in depth and helped us grasp all of the features before implementation. We love the product integration with Reverb.com and the fact that our inventory remains cohesive across online and in-store platforms. Online & phone support is quick & helpful. Rain has also been very helpful designing and updating our website, which is tied into the point of sale. They are constantly improving, updating and listening to customer suggestions to make their product even better.

Cons

One feature that is extremely helpful in our industry (music store) but missing from Rain, is a Maintenance Agreement/Service Contract module. We were disappointed it was not available when we switched to Rain, since we used that feature daily with AIMsi. We have found some halfway workarounds in Rain, but would like a more robust integrated module. Ideal features would be: MA identifier on serialized instruments in Work Orders module, ability to auto-send renewal emails to customers when their annual MA is expiring, MA batch operations for large inventories of instruments (many of the schools we service have 200-400 instruments that we maintain on MA's annually).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Holly V.
Industry: Retail
Company size: 2-10 Employees

Disappointed

Used Daily for 1+ year
Reviewed on 17/11/2020
Review Source: SoftwareAdvice

It was a rough year and a half trying to operate a business with that many mistakes from their side.

Pros

I liked that the website and the inventory were combined. That people could see in real time what we had in stock and purchase online. That was nice and was one of the main features of why we went with Rain originally.

Cons

We spent a lot of time and money on Rain POS. It was the first online computer software company we ever used for point of sale. I spent an entire year in 2017 logging our entire inventory, coming up with pricing and pictures and history on every item. We went live in 2018 and by April 2019 we were done with the contract side and we closed out the point of sale side by the end of that year. Their inconsistences within the contract module were too high. And every time we called in to tech support, all they could tell us what that there was a "glitch" in the system and they couldn't fix it within a timely manner. I really felt like I was losing the trust of my customers because of Rain's mistakes.

Response from Rain Retail Software

Holly, thank you for taking time to share your experience with our POS software. Here at Rain, our main objective is helping small businesses like yours succeed, so the fact that you found us to be detrimental to your store is disheartening. We've been busy in the 12 months since you cancelled and have greatly improved our rent-to-own module. If you like, please contact us to see those enhancements.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Mary virginia N.
Industry: Retail
Company size: 2-10 Employees

Love this system!

Used Daily for 2+ years
Reviewed on 17/12/2020
Review Source: Capterra

I can get the reports I need and want. Tech support is wonderful. They are constantly updating and improving the software.

Pros

Product is very easy to use. It's nice that I can put items on my website right from the product page. Web page is easy to edit.

Cons

I wish there were more yarn and knitting notions vendors integrated into the system.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sam G.
Industry: Arts & Crafts
Company size: 2-10 Employees

Like Sew POS Review

Used Daily for 2+ years
Reviewed on 30/01/2020
Review Source: Capterra

Overall we are happy with Rain/Like Sew. It gives us an easy to manage Web front end for our store that behind the scenes in completely integrated with our Brick & Mortar operation. Improvements are still needed in many areas - the system is a work in progress regularly rolling our new and improved functionality.

Pros

We bought it for the seamless integration of Web and Brick & Mortar inventory management, sales and ease of use. It works very well for this purpose.

Cons

It is ultimately POS and Inventory Management software with little Accounting functionality. Daily exports to QuickBooks or other software are required, with additional entries in the accounting s/w to accommodate accounting best practices, Taxes on Receiving orders, billing and other financial tasks not accommodated in Like Sew. There are still some issues with Sales, Shipping and Taxes in Canada, and there is no ability to set up multiple price levels internally

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.6/10
Based on 71 user ratings
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Rain Point of Sale Pricing

Rain Point of Sale Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Rain Retail Software for pricing details.

Contact Rain Retail Software for pricing details.

Value for Money
4.1/5
Based on 71 user ratings
Compare value for money rating with alternatives
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Rain Point of Sale Features

Rain Point of Sale Features

API
Activity Dashboard
Automatic Notifications
Content Management
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Inventory Management
Order Management
Product Catalog
Reporting & Statistics
SEO Management
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Management
Features
3.8/5
Based on 71 user ratings
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Categories

Additional information for Rain Point of Sale

Additional information for Rain Point of Sale

Key features of Rain Point of Sale

  • Accounting Integration
  • Barcode Scanning
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Data Security
  • Discount Management
  • Email Marketing
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store Management
  • Order Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Tracking
  • Shipping Management
  • Shopping Cart
  • Supplier Management
  • Website Management
  • eCommerce
  • eCommerce Integration

Rain Point of Sale FAQs

Rain Point of Sale FAQs

Below are some frequently asked questions for Rain Point of Sale.

Q. What type of pricing plans does Rain Point of Sale offer?

Rain Point of Sale offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Rain Retail Software for pricing details.

Q. What are the main features of Rain Point of Sale?

Rain Point of Sale offers the following features:

  • Accounting Integration
  • Barcode Scanning
  • Channel Management
  • Cost Tracking
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Data Security
  • Discount Management
  • Email Marketing
  • Forecasting
  • Inventory Management
  • Inventory Optimization
  • Mobile Access
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Multi-Store Management
  • Order Management
  • Promotions Management
  • Purchase Order Management
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Tracking
  • Shipping Management
  • Shopping Cart
  • Supplier Management
  • Website Management
  • eCommerce
  • eCommerce Integration

Q. Who are the typical users of Rain Point of Sale?

Rain Point of Sale has the following typical customers:

Small Business, Mid Size Business

Q. What languages does Rain Point of Sale support?

Rain Point of Sale supports the following languages:

English

Q. Does Rain Point of Sale support mobile devices?

We do not have any information about what devices Rain Point of Sale supports

Q. What other apps does Rain Point of Sale integrate with?

Rain Point of Sale integrates with the following applications:

Howspace, QuickBooks Online Advanced

Q. What level of support does Rain Point of Sale offer?

Rain Point of Sale offers the following support options:

Phone Support, Online Support, FAQs