---
description: Learn how CFN Insight can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CFN Insight Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [CFN Insight](/software/120867/cfn-insight)

# CFN Insight

Canonical: https://www.getapp.co.nz/software/120867/cfn-insight

> CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.
> 
> Verdict: Rated **3.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.5/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.5/5 | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CustomerFirst Now
- **Location**: Englewood, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Please contact CustomerFirst Now for more pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, India, United States

## Features

- Action Management
- Behavioural Analytics
- Collaboration Tools
- Communication Management
- Conversion Tracking
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Management
- Customer Profiles
- Customer Segmentation
- Customer Touchpoints
- Dashboard
- Data Import/Export
- Data Visualisation
- Feedback Management
- Health Score
- Multi-Channel Data Collection

## Support Options

- Phone Support

## Category

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software)
- [Customer Success Software](https://www.getapp.co.nz/directory/959/customer-success/software)
- [Customer Satisfaction Software](https://www.getapp.co.nz/directory/1029/customer-satisfaction/software)
- [Customer Journey Mapping Tools](https://www.getapp.co.nz/directory/1611/customer-journey-mapping-tools/software)

## Alternatives

1. [CustomerGauge](https://www.getapp.co.nz/software/91551/customergauge) — 4.8/5 (11 reviews)
2. [SmartKarrot](https://www.getapp.co.nz/software/127087/smartkarrot) — 4.4/5 (37 reviews)
3. [Lucky Orange](https://www.getapp.co.nz/software/112955/lucky-orange) — 4.7/5 (260 reviews)
4. [Pipedrive](https://www.getapp.co.nz/software/90507/pipedrive) — 4.5/5 (3042 reviews)
5. [Intouch Insight CX Platform](https://www.getapp.co.nz/software/106885/intouch-insight) — 4.3/5 (12 reviews)

## Reviews

### "At last a client venture planning arrangement" — 4.0/5

> **Nare Junior** | *16 April 2021* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Since this SaaS arrangement is worked for venture planning, it impeccably meets every one of my requirements for assisting my customers with making and keep up their touch focuses. Organizations frequently have many touch focuses, yet CFN Bits of knowledge can zero in the organization on the touch focuses that bring about the best return. CFN Bits of knowledge gives my customers an approach to constantly refresh their guides, run reports, interface contact focuses to measurements, center around snapshots of truth, address problem areas, allocate proprietors, and substantially more.
> 
> **Cons**: I'd appreciate a feature of editing in full screen.
> 
> I lead venture planning practices for some organizations. Until I found out about CFN Understanding, I needed to utilize essential projects like MS Word or different projects to electronically record the last guides. Presently I can make the guides electronically and surrender it to the customer for progressing checking and refreshing.

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### "quite inteligent, faster and so easy to access" — 3.0/5

> **Abias** | *4 March 2020* | Graphic Design | Recommendation rating: 7.0/10
> 
> **Pros**: quiet easy  and demonstrate how modern technology works
> 
> **Cons**: they need to be improved with time so that it makes our work easier and more faster
> 
> we are trying to solve efficiency in business the quicker they solve problems the better

## Links

- [View on GetApp](https://www.getapp.co.nz/software/120867/cfn-insight)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/120867/cfn-insight> |
| de-AT | <https://www.getapp.at/software/120867/cfn-insight> |
| en | <https://www.getapp.com/marketing-software/a/cfn-insight/> |
| en-AE | <https://www.getapp.ae/software/120867/cfn-insight> |
| en-AU | <https://www.getapp.com.au/software/120867/cfn-insight> |
| en-CA | <https://www.getapp.ca/software/120867/cfn-insight> |
| en-GB | <https://www.getapp.co.uk/software/120867/cfn-insight> |
| en-IE | <https://www.getapp.ie/software/120867/cfn-insight> |
| en-NZ | <https://www.getapp.co.nz/software/120867/cfn-insight> |
| en-SG | <https://www.getapp.sg/software/120867/cfn-insight> |
| en-ZA | <https://www.getapp.za.com/software/120867/cfn-insight> |
| es | <https://www.getapp.es/software/120867/cfn-insight> |
| es-CL | <https://www.getapp.cl/software/120867/cfn-insight> |
| es-CO | <https://www.getapp.com.co/software/120867/cfn-insight> |
| es-MX | <https://www.getapp.com.mx/software/120867/cfn-insight> |
| fr | <https://www.getapp.fr/software/120867/cfn-insight> |
| fr-BE | <https://fr.getapp.be/software/120867/cfn-insight> |
| fr-CA | <https://fr.getapp.ca/software/120867/cfn-insight> |
| nl | <https://www.getapp.nl/software/120867/cfn-insight> |
| nl-BE | <https://www.getapp.be/software/120867/cfn-insight> |

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