---
description: Learn how Omnis can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Omnis Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Omnis](/software/119667/omnis)

# Omnis

Canonical: https://www.getapp.co.nz/software/119667/omnis

> Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management, real time monitoring and analytics.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## About the vendor

- **Company**: MTS IntegraTRAK
- **Location**: River Edge, US
- **Founded**: 1983

## Commercial Context

- **Starting Price**: US$55.00
- **Pricing Details**: Contact MTS for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Agent Interface
- Alerts/Escalation
- Auto-Dialer
- Automatic Call Distribution
- Blended Call Centre
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Computer Telephony Integration
- Contact Management
- Dashboard
- Email Management
- IVR

## Integrations (5 total)

- Dynamics 365
- Freshdesk
- Microsoft Teams
- ServiceNow
- WhatsApp

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)

## Related Categories

- [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software)
- [IVR Software](https://www.getapp.co.nz/directory/289/ivr/software)
- [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software)

## Alternatives

1. [DialedIn CCaaS](https://www.getapp.co.nz/software/104279/chasedata) — 4.8/5 (314 reviews)
2. [Dialpad](https://www.getapp.co.nz/software/103849/dialpad-sell) — 4.2/5 (562 reviews)
3. [Aircall](https://www.getapp.co.nz/software/100333/aircall) — 4.2/5 (458 reviews)
4. [Convoso](https://www.getapp.co.nz/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews)
5. [JustCall](https://www.getapp.co.nz/software/2047760/justcall) — 4.1/5 (223 reviews)

## Links

- [View on GetApp](https://www.getapp.co.nz/software/119667/omnis)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/customer-service-support-software/a/omnis/> |
| en-AE | <https://www.getapp.ae/software/119667/omnis> |
| en-AU | <https://www.getapp.com.au/software/119667/omnis> |
| en-CA | <https://www.getapp.ca/software/119667/omnis> |
| en-GB | <https://www.getapp.co.uk/software/119667/omnis> |
| en-IE | <https://www.getapp.ie/software/119667/omnis> |
| en-NZ | <https://www.getapp.co.nz/software/119667/omnis> |
| en-SG | <https://www.getapp.sg/software/119667/omnis> |
| en-ZA | <https://www.getapp.za.com/software/119667/omnis> |
| fr | <https://www.getapp.fr/software/119667/omnis> |
| fr-BE | <https://fr.getapp.be/software/119667/omnis> |
| fr-CA | <https://fr.getapp.ca/software/119667/omnis> |
| pt | <https://www.getapp.com.br/software/119667/omnis> |
| pt-PT | <https://www.getapp.pt/software/119667/omnis> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Review, Compare and Evaluate small business software. GetApp New Zealand has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.co.nz","url":"https://www.getapp.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.co.nz/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.linkedin.com/company/getapp-com-a-gartner-company/","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"Omnis","description":"Omnis is a cloud-based contact center solution which assists businesses of all sizes with contact management and call monitoring. Its key features include campaign management, interactive voice response, queue management and analytics.\n\nOmnis is an omnichannel solution which integrates voice, SMS, web, chat, email and fax on a single platform. Agents can use this system to login to their queues, manage statuses and perform tasks as per their assigned skill. Teams can manage customer information and keep track of interactions across different channels. The solution comes with preview, power, progressive and predictive dialing and lets agents collaborate via an internal messenger.\n\nOmnis allows users to design IVR projects such as auto-attendant, customer satisfaction surveys and call backs. It comes with an open API which enables integration with third-party software, services and devices. The solution is suitable for firms operating in industries such as retail, hospitality, healthcare, government, education and financial services.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f8d1e7e3-cb14-4233-bd75-c7bc76ea1952.png","url":"https://www.getapp.co.nz/software/119667/omnis","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/119667/omnis#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"offers":{"price":"55","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"Omnis","position":3,"item":"/software/119667/omnis","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/software/119667/omnis#breadcrumblist"}]}
</script>
