---
description: Learn how Spotler Engage can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Spotler Engage Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/873/reputation-management/software) > [Spotler Engage](/software/119619/obi-engage)

# Spotler Engage

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> OBI Engage is a cloud-based solution, which helps businesses automate processes related to customer support and social media management across digital channels to increase customer engagement. It lets users monitor social mentions across the web \& take action to improve brand loyalty.
> 
> Verdict: Rated **4.5/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 11 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Spotler

## Commercial Context

- **Starting Price**: US$250.00
- **Pricing Details**: Contact OBI4wan for pricing details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, French, German
- **Available Countries**: Belgium, Germany, Netherlands, United Kingdom, United States

## Features

- @mentions
- AI Copilot
- Alerts/Escalation
- Autoresponders
- Brand Tracking
- CRM
- CRM Integration
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Content Management
- Customer Database
- Customer Engagement
- Customisable Branding
- Dashboard
- Engagement Tracking
- Filtering
- Generative AI
- Knowledge Base Management
- Live Chat

## Integrations (4 total)

- Freshchat
- Microsoft Viva Engage
- TOPdesk
- WhatsApp

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Reputation Management Software](https://www.getapp.co.nz/directory/873/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.getapp.co.nz/directory/873/reputation-management/software)
- [Customer Service Software](https://www.getapp.co.nz/directory/231/customer-service/software)
- [Social Media Management Tools](https://www.getapp.co.nz/directory/927/social-media-management/software)
- [Customer Support Software](https://www.getapp.co.nz/directory/562/customer-support/software)

## Alternatives

1. [Birdeye](https://www.getapp.co.nz/software/112535/birdeye) — 4.7/5 (702 reviews)
2. [Coosto](https://www.getapp.co.nz/software/127847/coosto) — 4.2/5 (53 reviews)
3. [Sprinklr](https://www.getapp.co.nz/software/100180/sprinklr) — 4.3/5 (90 reviews)
4. [Agile CRM](https://www.getapp.co.nz/software/102073/agile-crm) — 4.1/5 (524 reviews)
5. [EngageBay CRM](https://www.getapp.co.nz/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)

## Reviews

### "An easy tool\!" — 5.0/5

> **Jasmijn** | *9 November 2022* | Online Media | Recommendation rating: 10.0/10
> 
> **Pros**: The product was very easy to use and explain to new team members. Besides this, it's also eay adding clients to streams in the environment. Further, it's possible to add a lot of 'search words', to pinpoint exactly what you want to find or see in the streams
> 
> **Cons**: Sometimes, when there are hundreds of messages coming in, the product can become a bit slower, as if its not able to handle all these messages. Further, I found it a shame that the 'save' option now only is possible when you go the 'completed messages' stream, whereas first is was possible immediately.
> 
> Overall, I'm very satisfied with Obi4Wan and I like all the options that are possible with the prodcut\!

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### "De meest gebruiksvriendelijke webcare tool" — 5.0/5

> **Sanne** | *4 November 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: OBI Engage is voor ons als social media agency onmisbaar voor het managen van de webcare voor een groot deel van onze klanten. Het grootste voordeel: de vele rapportagemogelijkheden. Hiermee kun je heel gericht rapporteren en monitoren op alle belangrijke KPI's voor je merk(en).
> 
> **Cons**: De zoekfunctie binnen de stream schiet soms te kort. Zoeken op auteurs of bepaalde zoekwoorden werkt nog niet optimaal. Verder zie ik geen nadelen maar alleen voordelen.
> 
> Met OBI Engage kunnen we gemakkelijk alle berichten van alle soorten social media kanalen monitoren en afhandelen. Het is een overzichtelijke en gebruiksvriendelijke webcare tool.

-----

### "Review OBI4WAN" — 5.0/5

> **Claudia** | *9 November 2022* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: It is easy to use and provides you with a good overview of all the incoming messages.
> 
> **Cons**: When you want to save a message for later, this is a bit difficult when you already replied. You need to reply first, then you need to go to replies and then you can save the message.

-----

### "OBI review IKO nv" — 4.0/5

> **Jasper** | *23 January 2023* | Building Materials | Recommendation rating: 7.0/10
> 
> **Pros**: Inplannen van content en het verspreiden ervan over verschillende platformen.Opgeslagen contentbibliotheek.Online monitoren van vermeldingen online.
> 
> **Cons**: De accounts (vb. LinkedIn bedrijfspagina) waar Engage aan is verbonden worden sporadisch (en best vaak) losgekoppeld. We moeten steeds nakijken of onze ingeplande content effectief online is verschenen. Meerdere malen customer support proberen bereiken om dit probleem meteen op te lossen maar de dienst was nooit/zelden bereikbaar.
> 
> Aan de ene kant gemakkelijk te gebruiken, aan de andere kant frustrerend wegens vorige comment in verband met loskoppelende accounts.

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### "Positief" — 5.0/5

> **Marion** | *23 January 2023* | Insurance | Recommendation rating: 9.0/10
> 
> **Pros**: De gebruikers vriendelijkheid staat bovenaan als voordeel. Het is een eenvoudig programma wat zichzelf laat leiden.
> 
> **Cons**: In de statistieken kan je geen rapportage draaien op dit moment
> 
> Mijn ervaring met Obi4Wan is zeer positief. Al ruim 10 jaar werk ik ermee en nog steeds tevreden

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/119619/obi-engage)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/119619/obi-engage> |
| de-AT | <https://www.getapp.at/software/119619/obi-engage> |
| en | <https://www.getapp.com/customer-service-support-software/a/obi-engage/> |
| en-AE | <https://www.getapp.ae/software/119619/obi-engage> |
| en-AU | <https://www.getapp.com.au/software/119619/obi-engage> |
| en-CA | <https://www.getapp.ca/software/119619/obi-engage> |
| en-GB | <https://www.getapp.co.uk/software/119619/obi-engage> |
| en-IE | <https://www.getapp.ie/software/119619/obi-engage> |
| en-NZ | <https://www.getapp.co.nz/software/119619/obi-engage> |
| en-SG | <https://www.getapp.sg/software/119619/obi-engage> |
| en-ZA | <https://www.getapp.za.com/software/119619/obi-engage> |
| fr | <https://www.getapp.fr/software/119619/obi-engage> |
| fr-BE | <https://fr.getapp.be/software/119619/obi-engage> |
| fr-CA | <https://fr.getapp.ca/software/119619/obi-engage> |
| nl | <https://www.getapp.nl/software/119619/obi-engage> |
| nl-BE | <https://www.getapp.be/software/119619/obi-engage> |

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