--- description: Learn how Scoop can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Scoop Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Project Tracking Software](/directory/1457/project-tracking/software) > [Scoop](/software/119131/scoop-mae-enterprise-software) # Scoop Canonical: https://www.getapp.co.nz/software/119131/scoop-mae-enterprise-software Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/119131/scoop-mae-enterprise-software?page=2) > Scoop is a leading provider of AI-powered Field Service Management (FSM) software that serves as the Central Operations Hub™ (COH). > > Verdict: Rated **4.5/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Scoop 1\. Increase operational efficiency \& achieve significant cost savings How: using intelligent automation and AI to eliminate manual steps, cut out repeat data entry, reduce need for rework and repeat site visits, automate hand-offs, ensure data accuracy and completeness 2. Improve team communication \& promote a culture of accountability How: contextual communication, @mentioning, tasks tracking, team kudos 3. Increase business resilience and competitiveness How:maintain throughput \& quality even with downsized team, manage complexity and diversify into new lines of business and jurisdictions, win business offer better quality and cost value to customers than competitors 4. Improve Customer Communication, Satisfaction \& Retention How: automated email and SMS communication, client-facing site visit PDF reports, easy reporting of accurate project status, faster project completion and higher quality work the first-time. 5. Build a Bullet-Proof Technology Stack How: Central Operations Hub (COH) connects workflows and dataflows to and from all your best-of-breed tools; gain access to game changing functionality from powerful tools without sacrificing usability or creating data silos 6. Streamline Collaboration with Partners \& Subcontractors How: unlimited user pricing model, flexible roles and access control allowing secure sharing of only select project or task data with partners 7. Increase Strategic Capacity for Growth How: have the systems and culture to take on a lot more business and grow when new opportunities present themselves ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 26 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Scoop Robotix - **Location**: Vancouver, Canada - **Founded**: 2014 ## Commercial Context - **Pricing Details**: Contact Scoop Solar for a custom pricing quote. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Portuguese, Spanish - **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Mexico, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Assignment Management - Billing & Invoicing - CRM - Calendar Management - Change Order Management - Client Portal - Collaboration Tools - Commenting/Notes - Commercial - Compliance Tracking - Contact Database - Contractor Management - Customisable Dashboard ## Integrations (36 total) - Act-On - Adobe Analytics - Affinity - Ahrefs - Airtable - Asana - Aurora Solar - Calendly - Copper - Docusign - Drift - Dropbox - Dropbox Sign - Freshdesk - Gmail ... and 21 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Project Tracking Software](https://www.getapp.co.nz/directory/1457/project-tracking/software) ## Related Categories - [Project Tracking Software](https://www.getapp.co.nz/directory/1457/project-tracking/software) - [Workflow Management Software](https://www.getapp.co.nz/directory/566/business-workflow/software) - [Construction Project Management Software](https://www.getapp.co.nz/directory/28/construction-management/software) - [Project Management Software](https://www.getapp.co.nz/directory/332/project-management/software) - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.getapp.co.nz/software/91734/monday-com) — 4.6/5 (6086 reviews) 2. [Clockify](https://www.getapp.co.nz/software/111353/clockify) — 4.8/5 (9258 reviews) 3. [Jira](https://www.getapp.co.nz/software/9953/jira) — 4.4/5 (15443 reviews) 4. [Asana](https://www.getapp.co.nz/software/90584/asana) — 4.5/5 (13631 reviews) 5. [Trello](https://www.getapp.co.nz/software/90700/trello) — 4.5/5 (23586 reviews) ## Reviews ### "Software is good & Customer service is 5 stars." — 4.0/5 > **Angela** | *22 July 2026* | Renewables & Environment | Recommendation rating: 8.0/10 > > **Pros**: Our organization needed a project management platform that could support a complex property structure, with a corporate headquarters overseeing multiple sites, each containing several buildings. After evaluating several options, Scoop stood out because of its flexible hierarchy model, which allows us to organize, manage, and report on our entire portfolio with ease while still tracking milestones at the building level. One of the biggest advantages has been the ability to customize nearly every aspect of the platform ourselves, without relying heavily on vendor support. This flexibility has allowed us to tailor workflows, forms, and reporting to fit our specific business needs. We have also successfully integrated Scoop with several of our other business systems, creating a more streamlined and connected operation. As we continue to use the platform, we're constantly discovering new features and functionality that help improve efficiency and provide greater visibility across our projects. Last, but certainly not least, is Scoop's exceptional customer support. Their team has been one of the biggest reasons we've been successful with the platform thus far. I can almost always schedule a same day meeting with our Scoop rep, \[sensitive content hidden\] , whenever I need help learning a new feature, troubleshooting an issue, or customizing a workflow we're exploring. Rather than simply answering questions, the support team takes the time to understand our goals and provide guidance on the best way to configure the platform for our business. That level of responsiveness and expertise has made adopting new features much easier and has helped us get the most value out of Scoop. It's rare to find software backed by a support team that is this knowledgeable, accessible, and genuinely invested in their customers' success. For us Customer Service is 5 stars\! > > **Cons**: Since the software is so customizable, there was no online training support when you first start out on how to navigate, different pages and options, etc.. I would like to see some generic how-to videos on different features of Scoop so I can stop bothering \[sensitive content hidden\] so much, even though he is always wonderful and acts happy to see me\! > > Overall, Scoop has proven to be a powerful, highly customizable project management solution that has adapted to the way our business operates, rather than forcing us to adapt to the software. We have a few requests in the queue for their Dev team, but overall, it has made our operations team way more efficient. ----- ### "Highly customizable and streamlined project & field management software" — 5.0/5 > **Benjamin** | *9 September 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Nice way to visual track projects through their workflow, collect data form the field, and house project documents. I really enjoy all of the easy customizations we can make on displaying different project info on certain workflow stages to tailor it for the individual team member working on that workflow. The ability to create different notification schemes, create conditional action items on a project, and nicely present all of this information into a color-coded, well-organized project dashboard has made our solar project management significantly more streamlined. > > **Cons**: The inventory system was not quite robust enough for our operation as it expanded into multiple departments. > > Scoop has greatly improved our team's efficiency and clarity in both field reporting and project management. The ability to automatically report information from our teams on site, capturing that information right in Scoop, and then presenting it for our clients has made our entire operation increasingly smoother. Scoop is a great software for continual process iteration as well, giving us the ability to take team feedback and modify parts of each workflow from information display to notification schemes. Overall, the buildout of our Scoop platform has made information handoff significantly easier between team members and our clients which has freed up the Captain Power team to focus more on doing rather than busy work and manual project updates. ----- ### "Scoop Solar for Project Management" — 3.0/5 > **Krista** | *5 January 2025* | Renewables & Environment | Recommendation rating: 6.0/10 > > **Pros**: At first, it seemed we would like the interface the most. Everything can be customized, which is actually a pro and a con. Their customer service is great and they do provide a lot of support to your team. > > **Cons**: It needs A LOT of time and resources to set-up. Due to being able to customize everything, there really isn't an "out of the box" option to hit the ground running. It took our team months to get things somewhat where we wanted but we were constantly changing things. Everything costs additional. > > They really tried to be the product and company we needed and unfortunately, it just didn't work out. Their team is very friendly and does offer great customer service. There is a lot of features that could use an upgrade (especially Work Orders and payment tracking). Overall, they are a good product that I am sure will continue to improve itself for their clients. ----- ### "Urban Energy Solar / Scoop review" — 5.0/5 > **Mark** | *18 May 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: I really like the way that we are able to customize our Scoop to meet our companies needs now while planning for our growth. > > **Cons**: At first the complexity and not knowing how to make conditions and rules, however with time it is becoming a little easier. > > So far my experience with Scoop has been outstanding. \[sensitive content hidden\] has made this much easier than I had expected and his patience has been unbelievable. I have worked with some other companies in the past and felt like it was a rush to get everything wrapped up. We have really enjoyed working with this Team and looking forward to building our Scoops out even more. ----- ### "Scoop for our business" — 5.0/5 > **Alanna** | *3 May 2024* | Renewables & Environment | Recommendation rating: 8.0/10 > > **Pros**: We like how easy it is to customize without needed a technical consultant every step of the way. It's very strong for project management and keeping office + field teams connected. > > **Cons**: The calendar. Only being able to schedule one event per Scoop is incredibly limiting for our company and we've had to revert to Google Cal. There's also some simple fixes that would go a long way, like "display all/hide all" options. > > Very positive overall experience. The team has been excellent - getting all our questions answered promptly and thoroughly and listening to our feedback. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/119131/scoop-mae-enterprise-software?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/119131/scoop-mae-enterprise-software) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data