About Channelize.io

Channelize.io is a cloud communication platform which supports a chat SDK (software development kit) and messaging API, enabling users to integrate real-time messaging, video and voice calling functionality directly into any web or mobile application. Channelize.io also offers smart push notifications, multi-language support, meta-messages, privacy controls, and more.

Channelize.io supports 1-to-1 and group messaging, plus HD voice and video calls. Users can also share multimedia files like audio, videos and images during conversations, alongside more personal elements like emojis, GIFs and stickers. The platform allows users to share their location, while mobile and web push notifications ensure users receive updates and messages automatically.

By adding real-time messaging to websites or mobile apps, Channelize.io helps users manage member retention and engagement, as well as their messaging workflow efficiency. Other Channelize.io features include multi-device sync, a customizable interface, and @ mentioning group members.

Pricing starting from:

US$59.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Channelize.io

Devices

Business size

S M L

Markets

India, United States

Supported Languages

English

Pricing starting from:

US$59.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Channelize.io

Images

Channelize.io Software - Channelize.io 1-to-1 and group messaging
Channelize.io Software - Channelize.io video and voice calls
Channelize.io Software - Channelize.io presence and typing indicators
Channelize.io Software - Channelize.io push notifications
View 5 more
Channelize.io Software - Channelize.io 1-to-1 and group messaging Channelize.io Software - Channelize.io video and voice calls Channelize.io Software - Channelize.io presence and typing indicators Channelize.io Software - Channelize.io push notifications

Features

Total features of Channelize.io: 28

  • @mentions
  • API
  • Access Controls/Permissions
  • Alerts/Notifications
  • Audio / Video Conferencing
  • Availability Indicator
  • Chat/Messaging
  • Communication Management
  • Conferencing
  • Customisable Branding
  • Data Synchronisation
  • Delivery Tracking
  • File Sharing
  • File Transfer
  • Live Chat
  • Location Tracking
  • Mobile Access
  • Multi-Language
  • Multimedia Support
  • Push Notifications
  • Real Time Notifications
  • Real-time Updates
  • Status Tracking
  • Tagging
  • Third Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Website Integration

Alternatives

Bitrix24

4
#1 Alternative to Channelize.io
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time...

Wildix

0
#2 Alternative to Channelize.io
Wildix is a global provider of unified communications solutions for simpler, more secure business communications in the...

CometChat

4.4
#3 Alternative to Channelize.io
CometChat is a chat API and in-app messaging SDK which enables users to integrate HD voice and video calling and text...

Wrike

4.2
#4 Alternative to Channelize.io
Wrike is a collaboration & project management tool that helps users manage projects from start to finish, providing...

Reviews

Overall rating

4.8 /5
(19)
Value for Money
4.9/5
Features
4.8/5
Ease of Use
4.9/5
Customer Support
4.9/5

Already have Channelize.io?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 19
Legion A.
Overall rating
  • Industry: Computer Networking
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product and Service!

Reviewed on 2/12/2020

Channelize.io is a fantastic product and the team give far superior functionality and service to...

Channelize.io is a fantastic product and the team give far superior functionality and service to any others I have seen. From sales to integration and implementation there is no better than Channelize.io

Pros

Channelize is the best by far solution for networking that I have ever seen!

Cons

There is nothing to not love about it. I have yet to have any issues or find anything not top quality.

Tommy K.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

2 thumbs up for Channelize!

Reviewed on 17/10/2019

Very happy with Channelize, if there's ever an issue their support team is 5 stars.

Very happy with Channelize, if there's ever an issue their support team is 5 stars.

Pros

Easy to use and messages are sent instantly.

Cons

There are no CONS with this software .

Response from Channelize.io

Thank you! Glad to see you're happy with the product.

Cupido C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Channelize

Reviewed on 22/05/2019

Pros

Readily available . Cost efficient on our side.

Cons

Some rough edges but can be improved . Quality of videos and images as well as emojis and GIFs can be improved

Response from Channelize.io

Nice to hear that you find Channelize.io readily available. The messaging that would've taken so many resources and months (or years) to build, can now be integrated within a flash. Also, we are continuously working on your valuable feedback. Thank you!

Sian H.
Overall rating
  • Industry: Online Media
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Channelize review: good interface and easy to use

Reviewed on 18/07/2019

As previously mentioned it's taking us a while to get all our members to adopt and use it, but...

As previously mentioned it's taking us a while to get all our members to adopt and use it, but where people are using it we are finding it a great way to answer queries and move away from email to communicate with our important clients. I am trying to encourage people to use this as the main communication method between them and us and between them and other members. The customer service and support has been good, I feel like they are invested in helping us to make the experience the best it can be for our members.

Pros

As a non tech business owner with a new, senior level business membership community, I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method with our important customers. I have yet to try all the features such as group chat and video, but see that these could be useful features going forward. I am looking forward to seeing where we can go with Channelize.

Cons

It's not an issue with the software but more with our community: we are using Channelize in our app and website community interfaces. The senior director nature of our membership means not everyone is used to communicating this way and people are missing messages. There is education we need to do here! One issue is that we have a business membership and people are often encouraged not to accept notifications in the business environment. So while the notifications work well for those who have adopted the app version of our site, those who are wedded to desktop are not engaging with it so much. As I said more of an issue for us rather than a Channelize software concern.

Nguyễn Q.
Overall rating
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I like this app

Reviewed on 4/03/2019

Building an online community is easy but it is not easy for that community to grow because it...

Building an online community is easy but it is not easy for that community to grow because it depends on many factors, most important being ease of communication amongst members. I've found a good partner in Channelize.io for launching chat and calling services on my website and apps. The service I used earlier did not meet the demand for functionality, stability and speed. I am quite satisfied with Channelize.io's service quality. I believe Channelize.io will grow well in the near future.

Pros

The support team works very well when the application has problems or errors occur on my site

Cons

Loading time on iOS is a bit slow, it's great if it loads as fast as Android tomorrow.

Response from Channelize.io

We're humbled by your candid review, Channelize.io continuously strives to make its user experience better as our customers are first priority for us, always! Thank you for being a valued customer.

Showing 5 reviews of 19 Read all reviews

Channelize.io FAQs

Below are some frequently asked questions for Channelize.io.

Channelize.io offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Channelize.io has the following typical customers:

2-10, 11-50, 51-200, 201-500

Channelize.io supports the following languages:

English

Channelize.io supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Channelize.io integrates with the following applications:

Magento Commerce, SocialEngine PHP, WordPress

Channelize.io offers the following support options:

Email/Help Desk, Phone Support, Chat

Related categories

See all software categories found for Channelize.io.