Userfeel

Userfeel

Remote usability testing application for UX researchers

5/5 (5 reviews)

Userfeel Overview

What is Userfeel?

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

The application allows users to organize tests into projects, assign tasks to multiple team members and test on desktop, mobile and tablets. Staff members can categorize usability issues and create videos which highlight critical problems. The system filters testers by various demographic criteria such as age, gender, country, language, and level of web experience. Users can add screener questions to filter the testing panel in more detail and create questions, tasks and ratings using various formats.

Userfeel generates a score which reflects the perceived usability of a website and helps users identify problem areas. The solution uses the Google Speech API to support voice transcription for multiple languages, and allows users to upload videos to Youtube and generate customizable reports.

Userfeel Overview

Pricing

Starting from
US$59.00

Pricing options

Free Trial
Subscription
Value for money

Starts at $59 per user session.


Userfeel Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
English

Screenshots

Userfeel screenshot: Receive multi-language support
Userfeel screenshot: Receive multi-language support Userfeel screenshot: Organize tasks into projects Userfeel screenshot: Users can test on mobile and tablets Userfeel screenshot: Utilize the video highlights tool

Userfeel Reviews

Userfeel Reviews

Overall rating
5
/
5
Excellent
5

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
4.7
Features
5
Ease of Use
4.8
Customer Support
3.7
100% recommended this app
Samantha H.

userfeel.com

my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too


Savvas M.

Review for Userfeel

Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!


Christopher D.

Great website and application for testing

Great software to test your apps or websites or to find out what potential clients think about your software


Verified Reviewer

Userfeel: reliable, realistic and easy usability testing.

Userfeel gives me a chance to see my website through a visitor's experience. And It's amazing !So with this s usability test the outcome is as possible as true. I recommend it!


Stelios C.

Great app


Samantha H.
Industry: Apparel & Fashion
Company size: 2-10 Employees

userfeel.com

Used Daily for Free Trial
Reviewed on 27/10/2019
Review Source: Capterra

my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

Pros

it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

Cons

i can;t use all the time because of price but will use again

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Savvas M.
Industry: Internet
Company size: 13-50 Employees

Review for Userfeel

Used Other for 6-12 months
Reviewed on 7/03/2019
Review Source: Capterra

Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Pros

- Ease of use,
- There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Cons

I found no Cons at all since it was easy to use and proceed to the next screen.

Response from Userfeel

Thank you very much for your review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Christopher D.
Industry: Information Technology & Services
Company size: 2-10 Employees

Great website and application for testing

Used Monthly for 1+ year
Reviewed on 6/12/2019
Review Source: Capterra

Great software to test your apps or websites or to find out what potential clients think about your software

Pros

Very easy interface to test websites
Available in Windows, Mac and Android
You get paid in your paypal account instantly for just surfing a website

Cons

Sometimes it will take days even months to find a website to test
Sometimes the video that have been recorded from your phone is not uploaded and you have to uploaded to userfeel.com manually, it should be an automated process that can be continued

Rating breakdown

Ease of Use

Likelihood to recommend: 7.0/10

Verified Reviewer
Industry: Information Technology & Services
Company size: Self Employed

Userfeel: reliable, realistic and easy usability testing.

Used Monthly for 1-5 months
Reviewed on 17/03/2020
Review Source: Capterra

Userfeel gives me a chance to see my website through a visitor's experience. And It's amazing !So with this s usability test the outcome is as possible as true. I recommend it!

Pros

I think it's a good way to improve a website/app because owners need realistic feedback. Through this userfeel tool they have the videos of real users speaking their thoughts as they use the website . Besides that, it's easy, cheap and reliable source.

Cons

I haven't faced any problems using userfeel.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Stelios C.
Industry: Internet
Company size: 13-50 Employees

Great app

Used Other for 6-12 months
Reviewed on 7/03/2019
Review Source: Capterra

Pros

It's user-friendly with a lot of features and great support.

Cons

I haven't faced any problems using userfeel.

Response from Userfeel

Thank you very much for your review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 5 user ratings
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Userfeel Pricing

Userfeel Pricing

Starting from
US$59.00
Free Trial
Subscription
Value for money

Starts at $59 per user session.

Starts at $59 per user session.

Value for Money
4.7/5
Based on 5 user ratings
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Userfeel Features

Userfeel Features

API
Access Control
Activity Dashboard
Applications Management
Automatic Notifications
Collaboration Tools
Commenting
Custom Development
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Offline Access
Permission Management
Real Time Notifications
Reporting & Statistics
Role-Based Permissions
Search Functionality
Third Party Integration
Workflow Management
Features
5/5
Based on 5 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for Userfeel

Additional information for Userfeel

Key features of Userfeel

  • Campaign Segmentation
  • Conversion Tracking
  • Customer Segmentation
  • Feedback Management
  • Survey Management

Userfeel FAQs

Userfeel FAQs

Below are some frequently asked questions for Userfeel.

Q. What type of pricing plans does Userfeel offer?

Userfeel offers the following pricing plans:

Starting from: US$59.00

Pricing model: Subscription

Free Trial: Available

Starts at $59 per user session.

Q. What are the main features of Userfeel?

Userfeel offers the following features:

  • Campaign Segmentation
  • Conversion Tracking
  • Customer Segmentation
  • Feedback Management
  • Survey Management

Q. Who are the typical users of Userfeel?

Userfeel has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Userfeel support?

Userfeel supports the following languages:

English

Q. What type of pricing plans does Userfeel offer?

Userfeel has the following pricing plans:

Subscription

Q. Does Userfeel support mobile devices?

We do not have any information about what devices Userfeel supports

Q. What other apps does Userfeel integrate with?

We do not have any information about what integrations Userfeel has

Q. What level of support does Userfeel offer?

Userfeel offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials