Userfeel

Userfeel

Remote usability testing application for UX researchers

5/5 (2 reviews)

Userfeel Overview

Userfeel is a cloud-based usability testing tool which assists digital agencies and UX researchers with website and app optimization with key features including multilingual support, user journeys, screen activity recording, multi-channel collection, campaign segmentation, and video annotation.

The application allows users to organize tests into projects, assign tasks to multiple team members and test on desktop, mobile and tablets. Staff members can categorize usability issues and create videos which highlight critical problems. The system filters testers by various demographic criteria such as age, gender, country, language, and level of web experience. Users can add screener questions to filter the testing panel in more detail and create questions, tasks and ratings using various formats.

Userfeel generates a score which reflects the perceived usability of a website and helps users identify problem areas. The solution uses the Google Speech API to support voice transcription for multiple languages, and allows users to upload videos to Youtube and generate customizable reports.

Pricing

Starting from
US$59.00
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America

Supported Languages

English

Userfeel Reviews

Overall rating
5/5
100% positive reviews
2
Excellent
0
Very good
0
Average
0
Poor
0
Terrible
Savvas M.

Review for Userfeel

Used Other for 6-12 months
Reviewed on 7/03/2019
Review Source: Capterra

Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Pros

- Ease of use,
- There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Cons

I found no Cons at all since it was easy to use and proceed to the next screen.

Response from Userfeel

Thank you very much for your review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Stelios C.

Great app

Used Other for 6-12 months
Reviewed on 7/03/2019
Review Source: Capterra

Pros

It's user-friendly with a lot of features and great support.

Cons

I haven't faced any problems using userfeel.

Response from Userfeel

Thank you very much for your review!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10

Userfeel Pricing

Starting from
US$59.00
Pricing options
Free Trial
Subscription
Value for money

Starts at $59 per user session.

Userfeel Features

  • Collaboration Tools
  • Data Import/Export
  • Testing Management

  • API
  • Access Control
  • Activity Dashboard
  • Applications Management
  • Automatic Notifications
  • Commenting
  • Custom Development
  • Customisable Branding
  • Customisable Templates
  • Database Integration
  • Drag & Drop Interface
  • Offline Access
  • Permission Management
  • Real Time Notifications
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Userfeel

Key features of Userfeel

  • Campaign Segmentation
  • Conversion Tracking
  • Customer Segmentation
  • Feedback Management
  • Survey Management

Userfeel FAQs

Below are some frequently asked questions for Userfeel.

Q. What type of pricing plans does Userfeel offer?

Userfeel offers the following pricing plans:

Starting from: US$59.00

Pricing model: Subscription

Free Trial: Available

Starts at $59 per user session.

Q. What are the main features of Userfeel?

Userfeel offers the following features:

  • Campaign Segmentation
  • Conversion Tracking
  • Customer Segmentation
  • Feedback Management
  • Survey Management

Q. Who are the typical users of Userfeel?

Userfeel has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Userfeel support?

Userfeel supports the following languages:

English

Q. What type of pricing plans does Userfeel offer?

Userfeel has the following pricing plans:

Subscription

Q. Does Userfeel support mobile devices?

We do not have any information about what devices Userfeel supports

Q. What other apps does Userfeel integrate with?

We do not have any information about what integrations Userfeel has

Q. What level of support does Userfeel offer?

Userfeel offers the following support options:

FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials