--- description: Learn how ReservationKey can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ReservationKey Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Hospitality Property Management Software](/directory/81/hospitality-property-management/software) > [ReservationKey](/software/117051/reservationkey) # ReservationKey Canonical: https://www.getapp.co.nz/software/117051/reservationkey Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/117051/reservationkey?page=2) > ReservationKey is a reservation \& booking management solution for vacation rental businesses, bed \& breakfasts, hotels, \& other rental property businesses. The cloud-based platform offers tools for managing bookings, calendars, availability, payments, channels, \& more from one central platform. > > Verdict: Rated **4.9/5** by 103 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ReservationKey • Integrate with third party booking channels such as Expedia, Booking.com, and Airbnb in order to receive bookings through their platforms. • Ensure that all channels are displaying true, real-time information as ReservationKey automatically synchronizes data from across booking platforms. • Automate tasks such as email confirmations, search activity tracking, and reporting in order to save time and effort. • Generate custom reports on metrics such as room availability, occupancy, expenses, income, commission, housekeeping, and more. • Manage bookings within ReservationKey and view availability in real time, track customer history, change bookings using the drag and drop tool, and more. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 103 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: ReservationKey - **Location**: San Ramon, US - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$37.00 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: ReservationKey ricing is based on the number of units being managed. Prices range from $29/month for 4 units, up to $467/month for up to 500 units. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, English, French, German, Hungarian, Irish, Italian, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Argentina, Australia, Brazil, British Virgin Islands, Canada, Chile, Italy, Luxembourg, Mexico, New Zealand, Puerto Rico, Thailand, US Virgin Islands, United Kingdom, United States ## Features - Access Controls/Permissions - Activities Booking - Activity Dashboard - Availability Indicator - Availability Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Channel Management - Credit Card Processing - Customer History - Customer Support - Customisable Branding - Customisable Reports - Customisable Templates - Data Synchronisation - Discount Management ## Integrations (1 total) - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hospitality Property Management Software](https://www.getapp.co.nz/directory/81/hospitality-property-management/software) ## Related Categories - [Hospitality Property Management Software](https://www.getapp.co.nz/directory/81/hospitality-property-management/software) - [Online Booking Systems](https://www.getapp.co.nz/directory/83/reservation-online-booking/software) - [Vacation Rental Software](https://www.getapp.co.nz/directory/183/vacation-rental/software) - [Hotel Management Software](https://www.getapp.co.nz/directory/592/hotel-management/software) - [Motel Software](https://www.getapp.co.nz/directory/3655/motel/software) ## Alternatives 1. [Cloudbeds](https://www.getapp.co.nz/software/107317/cloudbeds) — 4.3/5 (337 reviews) 2. [Sirvoy](https://www.getapp.co.nz/software/110345/sirvoy-booking-system) — 4.7/5 (301 reviews) 3. [Lodgify](https://www.getapp.co.nz/software/91252/lodgify) — 4.5/5 (1282 reviews) 4. [Stayflexi](https://www.getapp.co.nz/software/196523/flex-pms) — 4.7/5 (154 reviews) 5. [Caterbook](https://www.getapp.co.nz/software/2046632/caterbook) — 5.0/5 (24 reviews) ## Reviews ### "Great Value Excellent Customer Service" — 4.0/5 > **Verified Reviewer** | *28 December 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: The software is very user friendly with several instruction videos. Reports are easy to navigate and run. > > **Cons**: As the company expands sometimes we can experience a lag in response. They have worked on this and we now are not experiencing problems. Fast response to emails when we do contact them with problems. > > We find ReservationKey vital to our operation. We always have a fast response to emails we send to the technical team. They do continue to improve the software and we appreciate the attention to detail. ----- ### "I have been a user for 19 years\!" — 5.0/5 > **Ristine** | *21 September 2023* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I have been working with Reservationkey for 19+ years. I am in awe of how the software has been so receptive to my needs and have been able to create and integrate the software to grow with my business\! > > **Cons**: Flexing rates through the channel manager can be challenging although I chose to work with a more affordable channel manager. Reservationkey is compatible with more robust channel managers that cost a lot more. With channel management you get what you pay for but with Reservationkey, I get what I pay more and SO much more\! > > I love it\! ----- ### "Works perfectly for small businesses" — 4.0/5 > **Alena** | *25 September 2018* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: User friendly and easy to use, doesn't require much time to master it > > **Cons**: Regular glitches when working with big reservations ----- ### "Great partner for our business" — 5.0/5 > **Pamela** | *14 June 2019* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: As a former technology teacher, I appreciate representatives expertise with all the complexities when dealing with software and how to integrate with so many moving parts. He and his team are very customer friendly and responsive. representative is always open to new ideas and works hard to keep improving his software to meet customer’s needs and changes in the market. ReservationKey is very customizable. It is easy to make large or small tweaks to one’s reservation page or pricing without having to pay a programmer. While this may seem like a little thing, one of our needs was the ability to mark a reservation as ‘Do Not Move.’ Our loyal customers request their favorite units and trust that we will not disappoint. This need confused other software vendors, while ReservationKey had an easy-to-use solution. I see representative working out similar solutions for other businesses’ unique needs. ReservationKey has many add-ons. The list of reports is extensive and are extremely helpful when making business decisions. I find the User’s Forum useful, not only for the software but also for new business ideas. The software is easy to use and offers many built-in training tools for new staff. I cannot imagine how difficult it would be to try to run our business without ReservationKey. > > **Cons**: Not many. I struggle with some of the overall financial reports and find it easier to build what I need in Excel. However, that may be more a function of how I work rather than a problem with ReservationKey. > > We are a small, family-owned, unique property with a loyal clientele. I spent several years searching for reservation software. Nothing was a good match for us. We found ReservationKey through a guest whose daughter was an innkeeper. We have a loyal customer since 2012. ----- ### "Best Bang for the Buck" — 5.0/5 > **Roberty** | *22 June 2021* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: We are using this system since 2012 and it's a perfect and very affordable solution for small motels like ours. We would highly recommend this system to anyone in this segment of business as we have brought several new customers to ReservationKey in the past. > > **Cons**: Are there features that we would like to see? Sure, there is always something missing but overall for the price, this system is perfect. I have not seen anything in this price range that can do what ReservationKey does. Our only request as a feature would be, that rooms can be individually set up with minimum nights stays or different prices without using the Adjustment Rate feature. This would be helpful when there are rooms requiring two nights and some do not because two nights can not be offered. > > Overall the system is very stable with only very seldom outages and when that happens, it's usually fixed within minutes. It is an online system and it gives access from anywhere in the world to make, change or cancel reservations and it's always up to date\! We are very happy with this solution. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.nz/software/117051/reservationkey?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/117051/reservationkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data