---
description: Learn how Digitail can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Digitail Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Veterinary Software](/directory/77/veterinary/software) > [Digitail](/software/116891/digitail)

# Digitail

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> Digitail is the leading AI-native, all-in-one platform for modern vet clinics. Trusted by 10,000+, it helps teams work smarter, see 2× more patients, and get home on time with 20+ AI tools and 50+ integrations.
> 
> Verdict: Rated **4.7/5** by 106 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of Digitail

\- Complete clinical records faster and with greater accuracy using Digitail's Tails AI, which generates SOAP notes, handles voice dictation, and automates patient intake so veterinarians can stay focused on the patient in front of them.&#10;&#10;- Fill more appointment slots and reduce no-shows with Digitail's online booking and smart reminder tools, which keep your schedule visible, manageable, and accessible to clients around the clock.&#10;&#10;- Keep clients engaged between visits with Digitail's native pet parent app, which gives owners instant access to their pet's records, upcoming appointments, treatment plans, and direct two-way messaging with your clinic.&#10;&#10;- Stay on top of stock levels, avoid expired products, and streamline ordering with Digitail's inventory management tools, including expiry-date alerts, and advanced stock reporting.&#10;&#10;- Get a clear picture of your clinic's financial and operational performance with Digitail's real-time reporting and analytics, giving practice owners the visibility they need to make confident business decisions.&#10;&#10;- Manage wellness plans, treatment approvals, and billing all in one place with Digitail's unified platform, reducing missed charges and keeping the checkout process quick for both staff and clients.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 106 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Digitail
- **Location**: Iasi, US
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$289.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Starting at $289 (USD) per month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI Copilot
- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Calendar Management
- Charting
- Client Management
- Communication Management
- Confirmations/Reminders
- Customer Database
- Data Import/Export
- Document Management
- Document Storage
- E-Prescribing
- EMR/EHR
- Electronic Payments
- Electronic Signature

## Integrations (16 total)

- FetchIt
- Google Calendar
- Google Maps
- Greenline
- Inventory Ally
- Kumba AI
- Okta
- ReviewTrackers
- SendGrid
- Stripe
- Stripe Billing
- Talkatoo
- Text Blaze
- TypingDNA Verify 2FA
- VetPay

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Veterinary Software](https://www.getapp.co.nz/directory/77/veterinary/software)

## Alternatives

1. [ezyVet](https://www.getapp.co.nz/software/103877/ezyvet-cloud-vet-software) — 4.6/5 (278 reviews)
2. [DaySmart Vet](https://www.getapp.co.nz/software/2046656/daysmart-vet) — 4.6/5 (292 reviews)
3. [Instinct Science](https://www.getapp.co.nz/software/2066226/instinct-emr) — 4.9/5 (238 reviews)
4. [Covetrus Pulse](https://www.getapp.co.nz/software/106227/covetrus-pulse) — 4.0/5 (542 reviews)
5. [Shepherd](https://www.getapp.co.nz/software/2033055/shepherd-app) — 4.7/5 (89 reviews)

## Reviews

### "User friendly solution for both vets and pet owners." — 5.0/5

> **Monica** | *3 April 2020* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: The fact that someone came with a very ingenious solution for digitalizing not only pet's healts records, but also all the registers that our country legislation requires and was able to make it user friendly helped me and my colleagues the most. Now we don't lose precious time doing the inventory every month, or checking if our assistants have removed pricesely the drugs used that day from our stock, or even calling the owners for a vaccine or a check-up reminder. We can focus on what we supposed to from the beginning, saving pets life without being preocupied that maybe you are left out of stock for some drugs or that maybe Charlie the Pug forgot about his annual check-up. And in the end, the owners are pleased to have a virtual health book in their personal phone at any moment with an accurate history of past and future appointments in our clinic.
> 
> **Cons**: At first I thought it will be difficult to transfer the old virtual database to Digitail, but I was pleasantly surprised that their consultants found a personalised solution for us that dind't require as much time or effort as expected.

-----

### "Easy Workflow" — 5.0/5

> **Christopher** | *29 April 2026* | Veterinary | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use once familiar with the system.  The AI Tails agent saves SO much time doing records.  The AI assistant works wonders when we have questions on the fly\!
> 
> **Cons**: Took a little longer than expected to get used to the system.  Occasionally seems that processes are repeated when it comes to making services and products, but it's a learning curve.
> 
> Great so far\!  Clients seem to like the ease of use from their end.  Scheduling is easy.  Only thing different is that we would wish it to be easier to block selected time on a day, or simply click on a time to block/add task, instead of having to create one from scratch and make sure selecting the correct date and time.

-----

### "A work in progress but incomplete" — 2.0/5

> **Lindsey** | *12 July 2021* | Veterinary | Recommendation rating: 0.0/10
> 
> **Pros**: Brilliant CRM and app features, scheduling and reminders efficient
> 
> **Cons**: Non existent customer service, troubleshooting or business management features. Accounting functions inaccurate and incomplete
> 
> Would hope to be able to recommend in future but currently not fit for service

-----

### "would recommend" — 5.0/5

> **Jessica** | *3 June 2026* | Veterinary | Recommendation rating: 9.0/10
> 
> **Pros**: - user friendly &#10;- aesthetically pleasing &#10;- TAILS AI &#10;- app for clients &#10;- the data migration team and our personal individual who helped us with the migration was phenomenal, so helpful
> 
> **Cons**: The migration process was a bit difficult but that could also be because it was more difficult based on the software we previously came from. The customer service team has been SO helpful.
> 
> We recently switched softwares over to Digitail and so far it has been great\! The customer service is top notch and everyone has been so helpful. It's aesthetically pleasing and is super user friendly\!

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### "Amazing Program\!" — 5.0/5

> **Aleshia** | *21 April 2026* | Veterinary | Recommendation rating: 10.0/10
> 
> **Pros**: It is so easy to schedule and add patients as well as keeping track of inventory and products. Great\!
> 
> **Cons**: Nothing. This program is great. We went from paper only records and invoicing to this program and it has been a very smooth transition.
> 
> Amazing\! They are always updating things and making things easier. The flow is very smooth. Very helpful AI service that can get things you need.

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## Links

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| en | <https://www.getapp.com/industries-software/a/digitail/> |
| en-AE | <https://www.getapp.ae/software/116891/digitail> |
| en-AU | <https://www.getapp.com.au/software/116891/digitail> |
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| en-NZ | <https://www.getapp.co.nz/software/116891/digitail> |
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| fr | <https://www.getapp.fr/software/116891/digitail> |
| fr-BE | <https://fr.getapp.be/software/116891/digitail> |
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| pt | <https://www.getapp.com.br/software/116891/digitail> |
| pt-PT | <https://www.getapp.pt/software/116891/digitail> |

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