--- description: Learn how Aline can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Aline Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Home Health Care Software](/directory/61/home-health-care/software) > [Aline](/software/116675/enquire-crm) # Aline Canonical: https://www.getapp.co.nz/software/116675/enquire-crm Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/116675/enquire-crm?page=2) > Aline is a connected senior living platform that manages the complete resident lifecycle including marketing automation, CRM, leasing, billing, payments, resident care, eMAR, accounting, and business insights. Purpose built for senior living with customizable workflows and actionable analytics. > > Verdict: Rated **4.5/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Aline •Purpose-built to tackle the complex challenges of managing a senior living community/portfolio. •Increases profitability through revenue growth and measurable productivity gains. •Provides operational clarity with one integrated system that unifies data for one verified source of performance. •Easily assess performance trends and KPIs with 100+ pre-built reports, custom BI reporting and executive dashboards. •Sales and marketing solutions shorten the sales cycle, speed conversions and improve occupancy with lead management, lead scoring, scheduled nurture activities, and advanced features including Chat GPT and AI. •Generate more qualified leads and increase brand presence through web forms, landing pages, and automated marketing drip campaigns via text, email, and social media. •Increase earned revenue through streamlined online leasing, billing, and payments workflows. Effectively manage revenue with automated care variance and late fee capture, rate management, census management, short-term leave calculator, and real-time billing. •Resident payments provide convenience and increased cash flow, including split payor, supplemental payor, and online payment processing. •Resident care and eMAR solutions improve resident safety and staff efficiency with customizable assessments, automated care plans, and mobile care and incident reporting apps. Automatically capture and bill for all the services you deliver, including changes and additions to care plans. Enhance resident safety with a connected eMAR system that integrates with 175+ pharmacies and features multi-dose package scanning, medication alerts and controlled drug inventory management. •Increase engagement with family app that provides access to menus, vitals updates, events, calendars and news. •Stay compliant to regulators and ensure your brand standards through automated inspections and corrective action plans. •Connect financials to all revenue touchpoints with simplified accounting customized to support unique requirements of senior living both at the property and corporate level. •Choose from more than 100 built-in reports or create custom reports all with the flexibility to adjust and filter information the way you need it. Data can be visualized into dashboards, charts, graphs, leaderboards, scorecards, and other formats that are easy-to read. Easily drill down into the detail for a deeper analysis to quickly find answers, uncover hidden opportunities, and improve day-to-day performance. •Aline can be customized to support your processes and workflows. •Intuitive, simple UI requires minimal training and facilitates maximum usage. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 12 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Aline - **Location**: Greenwood Village, US - **Founded**: 2011 ## Commercial Context - **Pricing Details**: Contact Aline for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Scheduling - Assessment Management - Audience Targeting - Billing & Invoicing - CNA Tracking - CRM - Calendar Management - Calendar/Reminder System - Call Logging - Campaign Management - Care Plan Management - Charting ## Integrations (33 total) - Act-On - ActiveCampaign - ActiveDEMAND - CTM - CallRail - Caremerge - Docusign - Eldermark - G5 - Gmail - Google Calendar - Google Maps - GuardianRx - HubSpot Marketing Hub - LifeLoop ... and 18 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Home Health Care Software](https://www.getapp.co.nz/directory/61/home-health-care/software) ## Related Categories - [Home Health Care Software](https://www.getapp.co.nz/directory/61/home-health-care/software) - [Assisted Living Software](https://www.getapp.co.nz/directory/891/assisted-living/software) - [Healthcare CRM Software](https://www.getapp.co.nz/directory/937/healthcare-crm/software) - [Nursing Home Software](https://www.getapp.co.nz/directory/1413/nursing-home/software) - [Long Term Care Software](https://www.getapp.co.nz/directory/911/long-term-care/software) ## Alternatives 1. [monday.com AI Work Platform](https://www.getapp.co.nz/software/91734/monday-com) — 4.6/5 (6072 reviews) 2. [HubSpot CRM](https://www.getapp.co.nz/software/102533/hubspot-crm) — 4.5/5 (4470 reviews) 3. [ECP](https://www.getapp.co.nz/software/131351/ecp) — 4.6/5 (172 reviews) 4. [EHR for Senior Living](https://www.getapp.co.nz/software/2029187/senior-living-core-platform) — 4.7/5 (63 reviews) 5. [Eldermark](https://www.getapp.co.nz/software/2058139/eldermark) — 4.6/5 (37 reviews) ## Reviews ### "Great System Flow -- Improved Sales" — 5.0/5 > **Verified Reviewer** | *12 March 2019* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: "Forces" you to schedule follow up and keeps the sales process moving. Was easy to learn and easy to use. Web based so you can work from anywhere. > > **Cons**: There are many standard reports, but running custom reports is a bit cumbersome. > > My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased. ----- ### "New Reporting Features are Appreciated/Needed" — 5.0/5 > **Paula** | *29 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I truly appreciate the added reports that Aline has brought to us from the merge with Enquire. The ease of use on the reporting. I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy. All important to our Team. I do a weekly management level report and share the stats from the reports weekly. > > **Cons**: Occasionally, response time for an issue a community is having is lengthy. > > Since the merge it has been very good. I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team. ----- ### "Enquire" — 3.0/5 > **Lindsy** | *23 November 2023* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect. > > **Cons**: Some of the navigation is difficult, I feel like things are clunky and it be more streamlined. ----- ### "Inquire CRM: A powerful tool to effectively manage your customer relationship" — 5.0/5 > **Sidiki** | *20 March 2023* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity. Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's needs and personalize interactions with them.Automation of tasks: Inquire CRM offers automation of tasks, such as managing emails, scheduling appointments and creating reports, which saves time and focuses on higher value tasks .Sales Tracking: Inquire CRM tracks the entire sales cycle, from lead generation to closing the sale, helping to better understand the sales process and optimize results.Personalization: Inquire CRM offers advanced personalization features that allow businesses to personalize interactions with each customer based on their specific needs.Reporting and Analytics: Inquire CRM offers advanced reporting capabilities, allowing businesses to measure and analyze their performance and optimize their sales strategy.Overall, Inquire CRM is an excellent CRM tool that offers a wide range of features to improve business productivity and results. I highly recommend it to all companies looking to improve their customer relationship. > > **Cons**: Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use. Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses.Steep learning curve: Learning how to use Inquire CRM can take some time due to its steep learning curve and the complexity of some features.Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business.Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance.Limited integration with other tools: Inquire CRM's integration with other tools may be limited, which can be a drawback for companies that already use third-party tools for their CRM.Overall, Inquire CRM can be a useful tool for CRM, but there are also downsides to consider before deciding to use it. Businesses should carefully consider their needs and budget before deciding to invest in this software. > > Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although the cost of Inquire CRM may be a barrier for some businesses, its wide range of features makes it a powerful and effective customer relationship management tool. The ability to customize the user interface to meet the specific needs of each business is a major advantage, as is the ease with which the software can be integrated with other tools.Although the learning curve for Inquire CRM can be steep for some users, its use can be quickly mastered with the proper training. Customer support, though limited, may be sufficient for most businesses, and the availability of online documentation can also help users troubleshoot issues.Overall, Inquire CRM is a great customer relationship management tool for businesses of all sizes and in all industries. The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity. ----- ### "Easy Peasy" — 5.0/5 > **John** | *26 July 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: I love how user friendly Aline is and that their support staff are great. > > **Cons**: I really can't think of anything that i would consider a Con in using Aline. > > I have been very pleased and always learning something new. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/116675/enquire-crm?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/116675/enquire-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data