GOFRUGAL

ERP solutions for retail, restaurants & distribution

3.9 /5 (50 reviews) Write a Review!

GOFRUGAL Overview

What is GOFRUGAL?

GOFRUGAL is a provider of Point of Sale (POS) billing software encompassing a range of retail, restaurant and distribution solutions for multiple industries. These include supermarket and groceries, hypermarket and departmental, pharmaceutical and healthcare, apparel and footwear, lifestyle, fashion, opticals, sports and games, spa and salon, electricals, books, stationary, hardware, sanitary and more. Each of the available business automation solutions is also paired with multiple mobile apps and cloud deployments, with the latter priced monthly and annually per node, per register.

GOFRUGAL's Cloud POS is accessible from anywhere via any device, benefiting from online and offline functionality thanks to data syncing. Core features include multi-store management supporting centralized supplier management plus a fully automated purchase and reordering process. This includes the raising, creation and generation of purchase indents, purchase orders, and GIN/GIR, along with handling approvals. Inventory control facilitates stock inventory tracking from procurement to sale, while BI-powered reporting capabilities offer sales performance feedback delivered direct to email inbox. In addition, GOFRUGAL offers a selection of companion mobile apps available for iOS and Android devices that includes the WhatsNow POS Owner's app for real time store updates, myPulse for gathering customer feedback, ServQuick for express checkout and Insight for retail analytics.

GOFRUGAL Overview

Pricing

Starting from
US$7.00/month

Pricing options

Free Trial
One Time License
Free
Subscription
Value for money

GOFRUGAL Cloud Pricing:

MONTHLY
QSR = $13 per node per register
Retail = $30 per node per register

ANNUALLY
QSR = $130 per node per register
Retail = $300 per node per register

GoFrugal WhatsNow:
Annual = $59 per user
Monthly = $6 per user
(App available free via iTunes / Google Play)

GOFRUGAL General Pricing Plans:

Starter (Inclusive of 4 hours service) = $375
Standard (Inclusive of 6 hours service) = $625
Professional (Inclusive of 9 hours service) = $1500
ERP = Request for quote
(Find extended pricing details via the website)


GOFRUGAL Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

WhatsNow POS Owner's app shown running on iOS, detailing the question system for querying store performance across a broad range of suggested areas
GoFrugal Insight app for Android and iOS delivers real time analytics and graphical reports on retail store performance in terms of sales, gross margin, purchases, sales returns and more
An example of GoFrugal ServQuick mobile app running on an iPad device, showing an order itinerary and option to check out
GOFRUGAL video GOFRUGAL video GOFRUGAL screenshot: WhatsNow POS Owner's app shown running on iOS, detailing the question system for querying store performance across a broad range of suggested areas GOFRUGAL screenshot: GoFrugal Insight app for Android and iOS delivers real time analytics and graphical reports on retail store performance in terms of sales, gross margin, purchases, sales returns and more GOFRUGAL screenshot: An example of GoFrugal ServQuick mobile app running on an iPad device, showing an order itinerary and option to check out

GOFRUGAL Reviews

GOFRUGAL Reviews

Overall rating
3.9
/
5
Excellent
27

Very good
10

Average
1

Poor
4

Terrible
8

Value for Money
3.9
Features
4.1
Ease of Use
4.1
Customer Support
3.4
74% recommended this app
Cyrus K.

RESTAURANT POS -RPOS6.5 REVIEW

It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.


Sorabh A.

GoFrugal is the Best

Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.


Paras S.

disappointment from the unsatisfactory level of service

Stock management Locationwise


Ajay R.

Smart Baniye


Kartik R.

My Review

Superb!


Cyrus K.
Industry: Computer Software
Company size: 2-10 Employees

RESTAURANT POS -RPOS6.5 REVIEW

Used Daily for 1+ year
Reviewed on 18/05/2019
Review Source: Capterra

It is a perfect software to have it in your business to have a 360 degrees view of you business operations. I am satisfied and would highly recommend to my business partners.

Pros

The software is really fantastic in the sense that i have visibility of the current stock of goods/products in my stores, stock level update, real-time sales reports & able to see the fastest/slowest moving items - all these are visible anytime anywhere on a mobile device i.e thro' Whatsnow App.
I wouldn't miss to mention the quick 24/7 support service, very efficient to mention the least. Very much satisfied with this.
Quick setup of the product - within no time, you started selling through Gofrugal Software with happy results.

Cons

The company should be proactive to get feedback from its clients on the use of their product to ensure that the client utilize the system/product functionality to the fullest...... coz i found out that some crucial functionality are not being utilized reason being it is not known that they exist. With this kind of feedback, the company would be able to narrow down on areas that need training.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sorabh A.
Industry: Retail
Company size: 2-10 Employees

GoFrugal is the Best

Used Daily for 1+ year
Reviewed on 5/09/2020
Review Source: Capterra

Product is good, but as i mention RPOS ticket management needs to be less annoying for customer. Please assign a single support agent or atleast capture history of issue for the new agent to review and then connect with customer. Example softwares like sales force, Freshworks capture history of customer issue properly and be it any agent they all talk to customer from last communication thread. RPOS is used by NON IT people with basic IT knowledge, hence things should be made easier for trouble shooting issues at POS.

Pros

There are a lot of features which i like about the software. The best one which i like is Go Sure App for Stock Taking and Audit. I would also like to highlight the HQ, which is an awesome feature. The team of HQ support is amazing and well qualified to solve the issues. SPECIAL THANKS to [SENSITIVE CONTENT HIDDEN] for their best support.

Cons

I think every thing is fine. Issue Management of RPOS with RPOS Support Team could be improved. My Experience is that i have to explain the whole issue again to the support team as the support agent changes every time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Paras S.
Industry: Retail
Company size: 51-200 Employees

disappointment from the unsatisfactory level of service

Used Daily for 2+ years
Reviewed on 27/10/2017
Review Source: Capterra

Stock management Locationwise

Pros

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

Cons

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.

We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.

1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.

In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.

We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Ajay R.
Industry: Retail
Company size: 51-200 Employees

Smart Baniye

Used Daily for 2+ years
Reviewed on 17/09/2020
Review Source: Capterra

Pros

Head Office Feature, Centralize management, Multi Outlet with Warehouse Feature. Best for Franchisee Development.

Cons

Offer Management Feature is not upto the mark.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kartik R.
Industry: Retail
Company size: 2-10 Employees

My Review

Used Daily for 6-12 months
Reviewed on 12/10/2020
Review Source: Capterra

Superb!

Pros

It is a very simple software to operate. Very user friendly.

Cons

Customer support over chat can be challenging at times

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.3/10
Based on 50 user ratings
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GOFRUGAL Pricing

GOFRUGAL Pricing

Starting from
US$7.00/month
Free Trial
One Time License
Free
Subscription
Value for money

GOFRUGAL Cloud Pricing:

MONTHLY
QSR = $13 per node per register
Retail = $30 per node per register

ANNUALLY
QSR = $130 per node per register
Retail = $300 per node per register

GoFrugal WhatsNow:
Annual = $59 per user
Monthly = $6 per user
(App available free via iTunes / Google Play)

GOFRUGAL General Pricing Plans:

Starter (Inclusive of 4 hours service) = $375
Standard (Inclusive of 6 hours service) = $625
Professional (Inclusive of 9 hours service) = $1500
ERP = Request for quote
(Find extended pricing details via the website)

GOFRUGAL Cloud Pricing:

MONTHLY
QSR = $13 per node per register
Retail = $30 per node per register

ANNUALLY
QSR = $130 per node per register
Retail = $300 per node per register

GoFrugal WhatsNow:
Annual = $59 per user
Monthly = $6 per user
(App available free via iTunes / Google Play)

GOFRUGAL General Pricing Plans:

Starter (Inclusive of 4 hours service) = $375
Standard (Inclusive of 6 hours service) = $625
Professional (Inclusive of 9 hours service) = $1500
ERP = Request for quote
(Find extended pricing details via the website)

Value for Money
3.9/5
Based on 50 user ratings
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GOFRUGAL Features

GOFRUGAL Features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Customer Database
Customer History
Discount Management
Electronic Payments
Employee Management
Inventory Management
Inventory Tracking
Loyalty Program
Multi-Location
Order Management
Order Processing
POS
Promotions Management
Reporting & Statistics
Sales Reporting
Third Party Integration
Features
4.1/5
Based on 50 user ratings
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Categories

Additional information for GOFRUGAL

Additional information for GOFRUGAL

Key features of GOFRUGAL

  • ACH Payment Processing
  • Accounting Integration
  • Accounting Management
  • Appointment Management
  • Approval Process Control
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode Generation
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Cash Management
  • Change Management
  • Check Printing
  • Check Processing
  • Client Management
  • Client Portal
  • Collections Management
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract Management
  • Corporate Memberships
  • Customer Database
  • Discount Management
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • ERP Integration
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Tracking
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • General Ledger
  • Gift Card System
  • HR Management
  • Inventory Management
  • Invoice Processing
  • Labor Management
  • Marketing Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Online Payment Processing
  • Order Management
  • POS Integration
  • Partial Payments
  • Payroll Management
  • Performance Metrics
  • Product Management
  • Project Accounting
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Quote Management
  • Receipt Management
  • Receiving Labels
  • Recurring Billing
  • Referral Tracking
  • Reservations Management
  • Returns Management
  • Sales Tracking
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Supplier Management
  • Task Management
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Warehouse Management
  • eCommerce
  • eCommerce Integration

Benefits

• GOFRUGAL offers a range of POS billing software supporting single, multi-store and chain retailers requiring solutions spanning business intelligence, customer feedback, order taking & mobile POS.

• Available across 50+ countries, GOFRUGAL serves retail, catering, sales and distribution sectors, with its cloud-based solution benefiting from centralized, multi-device accessibility, automated backup and data syncing for online / offline operation.

• Key features include Sell Management for handling the full sales order process, Store Operations for barcode supported stock inventory tracking, automated purchase & reorder, plus promotional offer creation for running discount programs.

• Role-based security privileges are backed by bio-metric authentication options, while integrated reporting adds performance data visualizations and customizable report templates with custom fields.

• A selection of GOFRUGAL mobile apps include WhatsNow POS Owner's app available for iOS and Android, offering real time store reporting with notifications for sales, margins, bill edits, ageing stock alerts and daily business summaries.

GOFRUGAL FAQs

GOFRUGAL FAQs

Below are some frequently asked questions for GOFRUGAL.

Q. What type of pricing plans does GOFRUGAL offer?

GOFRUGAL offers the following pricing plans:

Starting from: US$7.00/month

Pricing model: One Time License, Free, Subscription

Free Trial: Available

GOFRUGAL Cloud Pricing: MONTHLY QSR = $13 per node per register Retail = $30 per node per register ANNUALLY QSR = $130 per node per register Retail = $300 per node per register GoFrugal WhatsNow: Annual = $59 per user Monthly = $6 per user (App available free via iTunes / Google Play) GOFRUGAL General Pricing Plans: Starter (Inclusive of 4 hours service) = $375 Standard (Inclusive of 6 hours service) = $625 Professional (Inclusive of 9 hours service) = $1500 ERP = Request for quote (Find extended pricing details via the website)

Q. What are the main features of GOFRUGAL?

GOFRUGAL offers the following features:

  • ACH Payment Processing
  • Accounting Integration
  • Accounting Management
  • Appointment Management
  • Approval Process Control
  • Automated Scheduling
  • Bank Reconciliation
  • Barcode Generation
  • Barcode Scanning
  • Billing & Invoicing
  • Booking Management
  • CRM Integration
  • Calendar Management
  • Cash Management
  • Change Management
  • Check Printing
  • Check Processing
  • Client Management
  • Client Portal
  • Collections Management
  • Commission Management
  • Contact Database
  • Contact Management
  • Contract Management
  • Corporate Memberships
  • Customer Database
  • Discount Management
  • Distribution Management
  • Document Management
  • Duplicate Payment Alert
  • ERP Integration
  • Email Marketing
  • Employee Management
  • Enterprise Asset Management
  • Event Management
  • Expense Tracking
  • Financial Management
  • Fixed Asset Management
  • Fraud Detection
  • General Ledger
  • Gift Card System
  • HR Management
  • Inventory Management
  • Invoice Processing
  • Labor Management
  • Marketing Management
  • Mobile Access
  • Multi-Currency
  • Multi-Location
  • Online Payment Processing
  • Order Management
  • POS Integration
  • Partial Payments
  • Payroll Management
  • Performance Metrics
  • Product Management
  • Project Accounting
  • Project Management
  • Promotions Management
  • Purchase Order Management
  • Quote Management
  • Receipt Management
  • Receiving Labels
  • Recurring Billing
  • Referral Tracking
  • Reservations Management
  • Returns Management
  • Sales Tracking
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Supplier Management
  • Task Management
  • Time & Expense Tracking
  • Training Management
  • Vendor Management
  • Warehouse Management
  • eCommerce
  • eCommerce Integration

Q. Who are the typical users of GOFRUGAL?

GOFRUGAL has the following typical customers:

Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business

Q. What languages does GOFRUGAL support?

GOFRUGAL supports the following languages:

English

Q. What type of pricing plans does GOFRUGAL offer?

GOFRUGAL has the following pricing plans:

One Time License, Free, Subscription

Q. Does GOFRUGAL support mobile devices?

GOFRUGAL supports the following devices:

Android, iPhone, iPad

Q. What other apps does GOFRUGAL integrate with?

GOFRUGAL integrates with the following applications:

Capillary In Touch, Magento Commerce, MobilityeCommerce, Shopify, TallyFox Tallium

Q. What level of support does GOFRUGAL offer?

GOFRUGAL offers the following support options:

Phone Support, Online Support, FAQs, Video Tutorials