---
description: Learn how Riskified can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Riskified Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Fraud Management Software](/directory/13/financial-fraud-detection/software) > [Riskified](/software/116291/riskified)

# Riskified

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> Riskified is an eCommerce revenue protection and fraud prevention platform which helps businesses increase conversions and block fraud from login to checkout with account protection, payment authorization, dynamic checkout tools, and more
> 
> Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Riskified

• Riskified offers a full suite of conversion-oriented tools (dynamic checkout, representment, chargeback guarantee, etc.) designed to prevent fraud and losses during each stage of the online purchase process - from account login to checkout.&#10;&#10;• Recognize good orders instantly and prevent false declines with chargeback guarantee. Riskified takes full liability on all approvals and decisions.&#10;&#10;• Machine-learning technology instantly identifies and filters out fraudulent shoppers to help streamline the journey of the legitimate customer. &#10;&#10;• The dashboard enables users to track real-time performance data and gain actionable insight into eCommerce trends. &#10;&#10;• Riskified offers a scalable solution capable of adapting to meet the constantly evolving needs of a growing business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 30 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Riskified
- **Location**: Tel Aviv, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$0.01
- **Pricing model**: Per Feature
- **Pricing Details**: Pricing depends on online sales volume, industry \&amp; the user's unique risk profile. Contact Riskified for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 153 more

## Features

- AI/Machine Learning
- API
- Activity Dashboard
- Activity Tracking
- Case Management
- Chargeback Tracking
- Custom Fraud Rules
- Customer Accounts
- Data Discovery
- Data Visualisation
- Debit/Credit Card Processing
- Dispute Management
- Financial Transaction Approval
- Fraud Detection
- Payment Fraud Prevention
- Real-Time Data
- Real-Time Reporting
- Real-time Alerts
- Refund Management
- Response Management

## Integrations (5 total)

- Adobe Commerce
- Salesforce Sales Cloud
- Shopify
- Stripe
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Fraud Management Software](https://www.getapp.co.nz/directory/13/financial-fraud-detection/software)

## Related Categories

- [Fraud Management Software](https://www.getapp.co.nz/directory/13/financial-fraud-detection/software)
- [Chargeback Management Software](https://www.getapp.co.nz/directory/3864/chargeback-management/software)

## Alternatives

1. [PayPal](https://www.getapp.co.nz/software/91263/paypal) — 4.6/5 (26341 reviews)
2. [Forter](https://www.getapp.co.nz/software/2075564/forter) — 4.7/5 (15 reviews)
3. [ChargebackHelp](https://www.getapp.co.nz/software/2080848/chargebackhelp) — 4.7/5 (10 reviews)
4. [Solidgate](https://www.getapp.co.nz/software/2062236/solidgate) — 4.0/5 (4 reviews)
5. [Formica AI](https://www.getapp.co.nz/software/2048922/formica-fraud) — 4.9/5 (14 reviews)

## Reviews

### "Good service, very expensive." — 4.0/5

> **Valerie** | *6 September 2018* | Consumer Electronics | Recommendation rating: 7.0/10
> 
> **Pros**: Their customer support is great and helpful in many ways. The integration process is fairly seamless.
> 
> **Cons**: The cost is very high, and their billing department is incredibly slow, so it's always telling us that we have overdue or past due payments, when in fact, when we call, they tell us that our payments have all been submitted on time.

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### "User Friendly" — 5.0/5

> **Preston** | *6 September 2018* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: Easy To Use. All the content is easy to understand. Love being able to resubmit Order back to Riskifeid.
> 
> **Cons**: A lot of orders are classified as 'Strong Fraud'
> 
> Gets Better and Better.

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### "One of the best in market" — 5.0/5

> **Bilal** | *5 September 2018* | Airlines/Aviation | Recommendation rating: 8.0/10
> 
> **Pros**: The response time is very less and they are very accurate
> 
> **Cons**: Sometimes on manual requests it take a little more time
> 
> we are happy with their service

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### "Helpful and Efficient" — 5.0/5

> **Talia** | *10 September 2018* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: I definitely do not use Riskified for the full extent of it's capabilities, but everything I do on there is very user-friendly and the customer reps are super helpful and fast with their responses.
> 
> **Cons**: I do not have any specifics features that I do not like.
> 
> As a customer service rep, most customers are looking for answers quickly once their orders are declined. I love that I can message a rep at Riskified and hear back within the hour. This helps out our response time to customers and our customer service relations.

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### "Riskified is a life saver\!" — 5.0/5

> **Justin** | *11 September 2018* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to use and understand, and Riskified has drastically reduced our fraud levels.
> 
> **Cons**: No clear direction on how Riskified can help boost our approval rate and reduce false declines. It would also be helpful to have an online form to complete when questioning a false decline. The form should list all of the questions that Riskified would need answered in order to promptly review a declined transaction for future approval. Having an online form would avoid email ping-pong with their customer support team, which is what we currently experience.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/116291/riskified)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/116291/riskified> |
| de-AT | <https://www.getapp.at/software/116291/riskified> |
| en | <https://www.getapp.com/website-ecommerce-software/a/riskified/> |
| en-AE | <https://www.getapp.ae/software/116291/riskified> |
| en-AU | <https://www.getapp.com.au/software/116291/riskified> |
| en-CA | <https://www.getapp.ca/software/116291/riskified> |
| en-GB | <https://www.getapp.co.uk/software/116291/riskified> |
| en-IE | <https://www.getapp.ie/software/116291/riskified> |
| en-NZ | <https://www.getapp.co.nz/software/116291/riskified> |
| en-SG | <https://www.getapp.sg/software/116291/riskified> |
| en-ZA | <https://www.getapp.za.com/software/116291/riskified> |
| es | <https://www.getapp.es/software/116291/riskified> |
| es-CL | <https://www.getapp.cl/software/116291/riskified> |
| es-CO | <https://www.getapp.com.co/software/116291/riskified> |
| es-MX | <https://www.getapp.com.mx/software/116291/riskified> |
| fr | <https://www.getapp.fr/software/116291/riskified> |
| fr-BE | <https://fr.getapp.be/software/116291/riskified> |
| fr-CA | <https://fr.getapp.ca/software/116291/riskified> |
| nl | <https://www.getapp.nl/software/116291/riskified> |
| nl-BE | <https://www.getapp.be/software/116291/riskified> |
| pt | <https://www.getapp.com.br/software/116291/riskified> |
| pt-PT | <https://www.getapp.pt/software/116291/riskified> |

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