--- description: Learn how Intermedia Unite can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Intermedia Unite Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [Intermedia Unite](/software/115947/intermedia-unite) # Intermedia Unite Canonical: https://www.getapp.co.nz/software/115947/intermedia-unite Page: 1 / 9\ Next: [Next page](https://www.getapp.co.nz/software/115947/intermedia-unite?page=2) > Connect teams and customers in one place with Intermedia Unite®—an AI-powered platform unifying voice, video, chat, and collaboration. > > Verdict: Rated **4.7/5** by 188 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Intermedia Unite • Whether in the office, car, at home, or at a coffee shop, Intermedia Unite and all of its communication and collaboration capabilities go with you, so you can seamlessly get work done and stay connected to colleagues and clients. • Integrated video conferencing, screen sharing, and file sharing help improve productivity and collaboration, with anywhere, anytime flexibility. • Mobile users and remote workers can interact seamlessly with on-site employees and systems with Intermedia Unite's Seamless integration between mobile devices and your corporate phone system. • Intermedia Unite automatically rings all your endpoints with every call and if it goes unanswered, the system routes the call to any number you choose, such as branch office, automated attendant, mobile number, and more. • Intermedia Unite offers J.D. Power certified 24/7 support and financially backed 99.999% uptime service level agreement. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 188 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Intermedia - **Location**: Sunnyvale, US - **Founded**: 1991 ## Commercial Context - **Starting Price**: US$27.99 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: No Yearly Contracts, pricing is month to month. UNITE FOR TEAMS Pro: $22.99 per user, per month (plus taxes and fees) UNITE FOR TEAMS Enterprise: $28.99 per user, per month (plus taxes and fees) UNITE Pro: starting at $27.99 per user, per month (plus taxes and fees) UNITE Enterprise: starting at $32.99 per user, per month (plus taxes and fees) Add-ons also available. Free phone with every seat of Unite (Pro, Enterprise, \& Unite for Team Pro and Enterprise) , contact Intermedia for more details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Canada, United Kingdom, United States ## Features - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Agent Interface - Alerts/Notifications - Auto-Dialer - Automated Routing - Automatic Call Distribution - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Monitoring - Call Queues - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer ## Integrations (21 total) - Algo - CDK Global - DealerSocket CRM - Dynamics 365 - Google Calendar - Google Contacts - Google Meet - HubSpot CRM - Microsoft Outlook - Microsoft Teams - NetSuite - Pipedrive - Salesforce Platform - Salesforce Starter - ServiceNow ... and 6 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) - [Telephony Software](https://www.getapp.co.nz/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software) - [Online Meeting Software](https://www.getapp.co.nz/directory/101/online-meetings/software) - [Contact Centre Software](https://www.getapp.co.nz/directory/593/contact-center/software) ## Alternatives 1. [VoIP.ms](https://www.getapp.co.nz/software/2035391/voip-ms) — 4.8/5 (698 reviews) 2. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (11019 reviews) 3. [Nextiva](https://www.getapp.co.nz/software/91289/nextiva) — 4.6/5 (916 reviews) 4. [Zoom Workplace](https://www.getapp.co.nz/software/111633/zoom) — 4.6/5 (14581 reviews) 5. [Wildix](https://www.getapp.co.nz/software/2045027/wildix) — 4.7/5 (209 reviews) ## Reviews ### "Best Small/Medium cloud services I have seen." — 5.0/5 > **Steven** | *20 October 2022* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Month to Month contracting was a huge selling point although once you start using both Unite and the other Intermedia business tools you will never want to switch. I have been using SecuriSync, MS Exchange and MS Office from Intermedia for years and I don't see that changing. > > **Cons**: Sometimes its hard to get the right person on the Support line but that's a problem with any service provider. other than that I cant think of anything I don't like. > > Great ----- ### "Great for Virtual Office" — 5.0/5 > **Nicole** | *26 September 2019* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: How mobile and convenient it is. Offers so many components beside a reliable phone service. I can be in and out of the office remotely\! > > **Cons**: Setup process was too long . Porting process took too long > > I no longer miss important calls and I get emails daily for voicemails ----- ### "Low quality phone provider. Only useful for low volume calling" — 3.0/5 > **Andres** | *31 December 2022* | Outsourcing/Offshoring | Recommendation rating: 3.0/10 > > **Pros**: It is easy to use as any other phone provider, it has a good interface and a good reporting system. > > **Cons**: It's server is weak, the connection will keep rebooting, which will eventually affect the operation if it is a large-volume one > > It was easy to purchase, easy to install, deploy, and start to use. However, after having several users doing a calling activity at the same time, the connections starts to fail ----- ### "Great phone system, horrible website" — 5.0/5 > **karen** | *15 October 2019* | Law Practice | Recommendation rating: 2.0/10 > > **Pros**: The phones work great, no problems working phone system, except the call history does not show up on the phone so you have to log in to the website to get a call history which is a real waste of time.. > > **Cons**: Logging in to the Intermedia website is ridiculously slow, especially in light of the fact that Intermedia is a large communications company. Getting a call history incoming and outgoing are two separate functions and not at all efficient uses of time. I have wasted many hours on Intermedia website needlessly. > > ugh ----- ### "Great VoIP system for your business" — 5.0/5 > **Ryan** | *11 October 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: works great from one man locations to fully staffed locations. We love this product > > **Cons**: I would really like to have a SMS API for our point of sale system like a twillo ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.co.nz/software/115947/intermedia-unite?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/115947/intermedia-unite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data