About M1 ERP

M1 by ECi Software Solutions is a modular, cloud-based manufacturing enterprise resource planning (ERP) software for job shops, make-to-order manufacturers, and custom & mixed mode manufacturers. The system is designed to manage multiple business areas including production, engineering, scheduling, inventory, shipping, and more.

With M1, data can be coordinated and shared across different business functions. Real-time data enables proactive management of the shop floor, and conformance can be maintained throughout the production process with the quality assurance (QA) module. The engineering module allows users to configure jobs to customers’ exact needs, while the shipping solution provides tools for tracking orders in and out to ensure on-time delivery.

M1 is particularly suited for job shops, metal fabrication, and industrial machinery manufacturing, and serves a range of industries including aerospace, automotive, medical devices, electronics, high tech manufacturing, rubber and plastic products, wood and wood products, and others.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of M1 ERP

• M1’s production module allows users to manage jobs, specify required assemblies and materials, track employee labor hours, and monitor production progress.

• The inventory and purchasing modules enable the evaluation of suppliers and negotiation of contracts, linking of documents to purchase orders, and automatic recommendations through the Purchasing Planner based on selected filters such as supplier, part, and job.

• Built-in accounting tools include forecasting through accounts receivable performance and projected cash flow reports, financial scheduling for automation of recurring accounts receivable, accounts payable, and journal entries, time card management, commissions reporting, invoice generation, and more.

• Shipping can be managed through M1’s integrations with FedEx and UPS, packing slip and shipping label printing, and automated updates of jobs and sales order backlog upon creation of shipping orders.

• The quality assurance module allows users to configure inspection regimes to match their company’s requirements.

Devices

Business size

S M L

Markets

Australia, Canada, New Zealand, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Features

Total features of M1 ERP: 158

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Automated Scheduling
  • Automatic Billing
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Bills of Material
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Capacity Planning
  • Change Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Estimating
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Customer Database
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Design Management
  • Distribution Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • ERP
  • Email Management
  • Email Marketing
  • Email Templates
  • Enterprise Asset Management
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • Forecasting
  • Gantt/Timeline View
  • General Ledger
  • HR Management
  • Income & Balance Sheet
  • Inspection Management
  • Integrated Business Operations
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Job Costing
  • Job Management
  • Job Scheduling
  • Job Tracking
  • Kitting
  • Label Printing
  • Labor Cost Reporting
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Maintenance Management
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Mobile Access
  • Monitoring
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Overrun Reporting
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Metrics
  • Planning Tools
  • Price / Margin Management
  • Prioritisation
  • Product Identification
  • Production Cost Tracking
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Recurring/Subscription Billing
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Returns Management
  • Sales Forecasting
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Task Scheduling
  • Tax Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Timesheet Management
  • Traceability
  • Transaction History
  • Transportation Management
  • User Management
  • Vendor Managed Inventory
  • Warehouse Management
  • Work Order Management
  • Workflow Management
  • eCommerce Management

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Reviews

Overall rating

3.7 /5
(66)
Value for Money
3.2/5
Features
3.6/5
Ease of Use
3.7/5
Customer Support
3.6/5

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Showing 5 reviews of 66
Angie F. Angie F.
Overall rating
  • Industry: Building Materials
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love how easy the modules link with each other

Reviewed on 15/08/2018

Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've...

Very happy. I'm glad I have been brought in a job that chose this software. Everyone that I've met and spoke with through tech support is helpful and personable.

Pros

The ability to drill down between modules is wonderful. I've never used a software that allowed this so seamlessly.

Cons

The lack of online inquiries through the internet from fellow users that might have experienced something that isn't typical to help others figure it out. This can be technical or a way to resolve a process issue.

Timothy M. Timothy M.
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

M1 - A very visual ERP

Reviewed on 3/04/2018

Pros

M1 is incredibly visual; whether you prefer traditional forms or spreadsheet views, you can customize the navigation and data forms with ease. Search features are robust in the spreadsheet style views. M1 is also fairly flexible for customization regardless of programming skills. We can easily add fields to any module and forms can be manipulated to match our information flow. In our business every order is a custom order yet the straight forward manufacturing module makes planning and scheduling simple. Dashboards on the start screen are great to monitor daily activities. While most ERP implementations require significant work, the visual nature of M1 really helped us keep the project on track. The M1 implementation specialist spent time to learn our business and specific information needs. 9 months running and we are very happy. We have added several additional modules since the implementation and have linked M1 to our sales tax service provider. The suite of included reports are handy, though they need some customization when you start up. Export to Excel is very easy. We added Spreadsheet Server option to really increase the capability to share data with Excel. Security controls are very robust.

Cons

At times customer service response is a bit longer than we would like though once they are working on an issue, they are great at resolving. Some of the included reports are fairly complex yet require customization in Crystal Reports. Best to have some working knowledge of Crystal reports. Some modules in M1 are not consistent with others - probably different programmers or different schedules for upgrading - however that slows the process just bit when you move module to module.

Joe S. Joe S.
Overall rating
  • Industry: Machinery
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

ECI Support does not understand this product and will not stand behind it.

Reviewed on 1/11/2020

Pros

If you are able to deploy, implement and customize M1 for your company without any support from ECI this is a good option.

Cons

Support is terrible -
ECi was unwilling to respond to any of my questions on the software's functionality. I have paid for maintenance and support on 9 licenses for over 15 years and they will not even respond to my online request. When I finally called in and waited for a live person they insisted that I needed to pay for training in order to get answers to general use questions about how to setup and use different functions in the software. After 2 hours of paid training I had very few answers to my questions and my trainer "[SENSITIVE CONTENT HIDDEN]" had a list of questions he was going to "get back to me on". It has been several weeks and once again I have no answers and "[SENSITIVE CONTENT HIDDEN]" is ignoring my emails.

Joseph F. Joseph F.
Overall rating
  • Industry: Machinery
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Administrator Review

Reviewed on 14/11/2019

As someone who was not involved in the purchase of M1 I have been please with the freedom and...

As someone who was not involved in the purchase of M1 I have been please with the freedom and flexibility the system provides me as an administrator. Most complaints would be from end users who some times have a hard time with the interface. These complaints are often easily solved with training and super user engagement.

Pros

This software is highly customizable and provides freedom for the many integrations that we implement regularly.

Cons

This software is not the most user friendly for a sizable chunk of our end users. Customers with limited computer experience find the interface difficult to use outside of tasks they perfomr regularly. This issues are largely easily solved by regular attention from the software administrators or super users.

Lauren B. Lauren B.
Overall rating
  • Industry: Consumer Goods
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

M1 Review

Reviewed on 12/11/2019

I use the software daily. Like I said it is very easy to navigate. I wish I knew more about the...

I use the software daily. Like I said it is very easy to navigate. I wish I knew more about the capabilities and what we can use it for in our industry.

Pros

Once you understand the features and how to navigate, it is a fairly easy software to use. Information is easy to find. It is also easy to query for information.

Cons

There are not any modules available that we know of that can assist in training to understand the features that M1 has to offer. There are several features that we don't use. Features that we wish we knew more about are scheduling and the possibility of integrating a bar code scanning system. Our IT admin has been working on this with M1.

Showing 5 reviews of 66 Read all reviews

M1 ERP FAQs

Below are some frequently asked questions for M1 ERP.

M1 ERP offers the following pricing plans:

  • Starting from:
  • Free Trial: Available

Contact ECi Software Solutions for pricing information.

M1 ERP has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

M1 ERP supports the following languages:

English

M1 ERP supports the following devices:

M1 ERP integrates with the following applications:

Avalara

M1 ERP offers the following support options:

Email/Help Desk, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for M1 ERP.