Treatwell
About Treatwell
Meet Treatwell Business: the all-in-one solution for beauty, barbers, and beyond. With smart salon management software and Europe's No.1 marketplace, Treatwell empowers you to do business better.
Manage appointments in a few clicks. Reduce no-shows with free SMS reminders. Increase loyalty with targeted marketing. Unlock business insights with data-driven reports. Sort out staff, stock, payments, and more all in one place. And put your business in the spotlight with unrivalled online visibility.
Key benefits of Treatwell
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
the whole Connect System
Reviewed on 21/02/2019
I have not had any issues with Treatwell since I have been with them. I have been with this company...
I have not had any issues with Treatwell since I have been with them. I have been with this company from the days it was called Wahanda and seen the company grow to its new name Treatwell. I have had the best experience with this company and wish to have many more experiences as the company grows further and t my business grows with it. Yeahh!
Pros
I love everythng about the system, customers can book online change there appointment and pay online too. Very user friendly.
Cons
Tha fact you can not change the treatment once customer has paid online to a diffrent one. Sometime customers can choose the wrong treatment.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TREATWELL V. MINDBODY
Reviewed on 19/02/2019
Reach a large new audience .
Reach a large new audience .
Pros
It's very user friendly - functionality for both salon and customer are idiot proof
Cons
limited functionality/ restricted when integrating the booking widget into our website . Not possible to ingrate it with another booking system
Response from Treatwell
Hi Tanja,
Thank you so much for taking the time to leave us a review. We are so pleased that you find the software user friendly.
We do integrate with some other booking systems. If you would like to find out more please reach out to your Account Manager.
Thank you for being a great partner.
Best,
Treatwell
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Awful!
Reviewed on 25/01/2022
The more and more I keep using treatwell the more and more I get frustrated. Bearing in mind salons...
The more and more I keep using treatwell the more and more I get frustrated. Bearing in mind salons are their main source of income which would make you think they would listen to you, help you. Nooooo all they care about is getting their money. I will definitely look at moving to Fresha who are partner orientated and not money orientated. I was told by 5 different members of staff that clients can’t leave a review after a 1 month period. A client then leaves a review after 3 months, I contact the review team to tell them this is not fair because if someone is really unhappy they wouldn’t wait for 3 months and why would you allow it. He said they policy has always been the same. Honestly the team definitely need some training as they don’t know what they’re doing. The give false information on many different occasions as I’ve witnessed this. They Always side with the clients and they said that this is their policy. Clients can write whatever they like ( a client threatened us ) and this was allowed. There’s definitely no regulations as no one takes it seriously. Treatwell should not be allowed to be run like this, it’s damaging businesses!
Pros
The lovely clients you can create, you can add your own clients
Cons
The staff / booking system / review department.
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use for daily stuff
Reviewed on 23/02/2019
Treatwell is a great way of giving me an online presence, which is where most people look for...
Treatwell is a great way of giving me an online presence, which is where most people look for services.
My line manager is brilliant & super efficient & helpful.
The old pricing structure works much better for me so had I looked into it later I would probably not sign up under the new pricing.
Pros
The calendar - booking & changing appointments or blocks is so quick & easy
Cons
How i can no longer change my lead booking time.
The combination of menus across the top & down the side of the screen can make it difficult to find things you don’t use often
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, seemless functions and great cistomer service
Reviewed on 26/02/2019
We find that many clients forget to book a patch test, advice from our Treatwell rep means we have...
We find that many clients forget to book a patch test, advice from our Treatwell rep means we have minimised no shows or disappointed clients just with a few simple edits
Pros
The ease of use. Even with having multiple stores the software is speedy and easy to jump from one store to another. I love the inbuilt marketing features too and prompts to maximise effectiveness!
Cons
The small print on treatments is rather small. It would be great to have a section to make edits or notices to clients
Treatwell FAQs
Below are some frequently asked questions for Treatwell.Q. What type of pricing plans does Treatwell offer?
Treatwell offers the following pricing plans:
- Starting from: £195.00/year
- Pricing model: Subscription
- Free Trial: Not Available
Contact Treatwell for pricing information.
Q. Who are the typical users of Treatwell?
Treatwell has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Treatwell support?
Treatwell supports the following languages:
Dutch, English, French, German, Italian, Spanish
Q. Does Treatwell support mobile devices?
Treatwell supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Treatwell integrate with?
Treatwell integrates with the following applications:
Google Calendar, iCloud
Q. What level of support does Treatwell offer?
Treatwell offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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