--- description: Learn how Guardhouse can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Guardhouse Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Workforce Management Software](/directory/267/workforce-management/software) > [Guardhouse](/software/114899/guardhouse) # Guardhouse Canonical: https://www.getapp.co.nz/software/114899/guardhouse Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/114899/guardhouse?page=2) > Guardhouse is an end-to-end workforce management system custom-built for security companies which enables open communication between the field and the office, smarter guard scheduling, GPS tracking, compliance licenses and renewal reminders, and error-free invoicing > > Verdict: Rated **4.9/5** by 24 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Guardhouse Guardhouse delivers an operation and back-office suite, custom-built for security companies, bringing all your manpower operations onto one platform. From smarter scheduling and guard tracking to integrated payroll and invoicing, guardhouse works to help save your business time and money. Create client-customized schedules with clearly defined roles and requirements anytime, anywhere, from any internet enabled device. Guards can attach photos, videos and documents directly from their smartphone for detailed mobile incident reports. Schedules, updates and notifications can be shared with guards through email, SMS and push notifications. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 24 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Guardhouse - **Location**: North Ryde, Australia - **Founded**: 2018 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Guardhouse for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand, United Kingdom, United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Management - Attendance Tracking - Audit Management - Audit Trail - Automated Scheduling - Billing & Invoicing - Budgeting/Forecasting - Client Portal - Clock In/Out - Compliance Management - Compliance Tracking - Contract/License Management - Customer Database - Customisable Forms - Customisable Reports - Data Import/Export ## Integrations (2 total) - MYOB Business - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Workforce Management Software](https://www.getapp.co.nz/directory/267/workforce-management/software) ## Related Categories - [Time Clock Software](https://www.getapp.co.nz/directory/265/time-clock-attendance/software) - [Time Tracking Software](https://www.getapp.co.nz/directory/571/time-tracking/software) - [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software) - [Compensation Management Software](https://www.getapp.co.nz/directory/733/compensation-management/software) - [Employee Scheduling Software](https://www.getapp.co.nz/directory/583/employee-scheduling/software) ## Alternatives 1. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5058 reviews) 2. [Wageloch](https://www.getapp.co.nz/software/2081559/wageloch) — 4.5/5 (265 reviews) 3. [7shifts](https://www.getapp.co.nz/software/101735/7shifts) — 4.7/5 (1211 reviews) 4. [Findmyshift](https://www.getapp.co.nz/software/100306/findmyshift) — 4.6/5 (1180 reviews) 5. [QuickBooks Time](https://www.getapp.co.nz/software/9623/tsheets) — 4.7/5 (6996 reviews) ## Reviews ### "Highly Recommend" — 5.0/5 > **Verified Reviewer** | *24 September 2021* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful. > > **Cons**: As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse. > > I enjoy using Guardhouse and working with the GH Team. ----- ### "Industry focused system, with amazing customer service" — 5.0/5 > **Lee** | *20 November 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: The customer support has been a breath of fresh air, after using other companies who were non existent when it came to afetr sales support. > > **Cons**: The only Con for us is the system sometimes can be glitchy and have bugs but Guardhouse have a great feedback board where issues can be raised are explored by the developers to fix the issues. > > I have used other systems that have had several similar features to the guardhouse system but this system has been developed with our industry in mind which gives it the advantage on other systems that are designed as a one size fits all industries. The personal touch has been amazing from day one the support has been second to none with the whole team making themselves available for full training or a chat when needed to resole minor issues. I have no intention of moving anywhere else as I do not belive there is such a security focused and customer friendly applicatin on the market. ----- ### "Problem fixing an issue." — 4.0/5 > **Kym** | *24 October 2024* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: Quick results \& they kept me updated on the progress. > > **Cons**: There is nothing to complain about I was looked after all the way. > > Very pleased with how they kept me in the loop. ----- ### "Game Changer" — 5.0/5 > **Marika** | *14 November 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Guardhouse has been an absolute game-changer for our security operations. The platform is incredibly efficient and user-friendly. From scheduling and roster management to compliance, reporting, and communication, Guardhouse delivers a seamless experience that has significantly improved the way we manage our teams and sites. > > **Cons**: There is very little to comment on in terms of negatives, as my experience with Guardhouse has been consistently smooth and straightforward. > > They are consistently responsive, knowledgeable and genuinely committed to helping us get the most out of the system. Whether it's assisting with setup, troubleshooting or helping us optimise systems their team always goes above and beyond. Their professionalism and customer care are second to none. ----- ### "A Game-Changer for Our Operations" — 5.0/5 > **Micheala** | *14 November 2025* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: We’ve been using Guardhouse since the end of 2023, and it has significantly streamlined our processes. The system lets us manage scheduling, paysheets and staff and client documents all in one place, while the dashboard provides a clear view of where our staff are on any given day. The team are excellent — always ready to answer questions and help us make the most of the system. > > **Cons**: Some areas aren’t as customisable as we’d like, though the core functions work really well. Being able to send out contracts/documents directly to staff for signature would definitely be on our wish list. > > Overall, Guardhouse has been a reliable and effective platform that has greatly improved the way we manage our operations. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.co.nz/software/114899/guardhouse?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/114899/guardhouse) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data