---
description: Learn how Instore can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Instore Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [POS Systems](/directory/195/point-of-sale/software) > [Instore](/software/114361/instore)

# Instore

Canonical: https://www.getapp.co.nz/software/114361/instore

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> Instore is an iPad point of sale (POS) system for small and medium sized businesses including bars and restaurants, bakeries, coffee shops, and retailers, which offers users solutions for payment processing, sales analytics, customer reward management, online ordering, and business insights
> 
> Verdict: Rated **3.9/5** by 37 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Instore

 Instore allows users to hold orders, split checks, add tips at the time of sale, run promotions, create custom gift cards, and record payments.&#10;&#10; The software can be run simultaneously across multiple iPads, enabling the use of multiple registers throughout the store or restaurant.&#10;&#10; Gifts and rewards can be shared across multiple locations to increase customer satisfaction.&#10;&#10; Users can view reports on any device in real time, and export reports to QuickBooks or other accounting solutions.&#10;&#10; With a single login, users can view real-time performance at any location.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 37 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Instore Software
- **Location**: San Francisco, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$39.00
- **Pricing model**: Per Feature (Free Trial)
- **Pricing Details**: Contact Instore for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Barcode Recognition
- Barcode/Ticket Scanning
- Credit Card Processing
- Discount Management
- Electronic Signature
- Employee Management
- For Retail
- Gift Card Management
- Inventory Management
- Inventory Tracking
- Loyalty Program
- Multi-Location
- Online Ordering
- Order Management
- Payment Processing
- Point of Sale (POS)
- Real-Time Reporting
- Receipt Management
- Reporting & Statistics

## Integrations (1 total)

- QuickBooks Online

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software)

## Related Categories

- [POS Systems](https://www.getapp.co.nz/directory/195/point-of-sale/software)
- [Restaurant POS Software](https://www.getapp.co.nz/directory/197/restaurant-pos/software)
- [Retail Management Software](https://www.getapp.co.nz/directory/198/retail-management/software)
- [Retail POS Systems](https://www.getapp.co.nz/directory/1603/retail-pos-system/software)

## Alternatives

1. [Epos Now](https://www.getapp.co.nz/software/106871/epos-now) — 3.8/5 (713 reviews)
2. [Lightspeed Retail](https://www.getapp.co.nz/software/91305/lightspeed-retail) — 4.0/5 (975 reviews)
3. [PayPal](https://www.getapp.co.nz/software/91263/paypal) — 4.6/5 (26301 reviews)
4. [eHopper](https://www.getapp.co.nz/software/107809/ehopper) — 4.3/5 (66 reviews)
5. [Square Point of Sale](https://www.getapp.co.nz/software/91016/square-point-of-sale) — 4.6/5 (3021 reviews)

## Reviews

### "Good value but we have had to work out some "bugs" the good news is support fixes problems quickly." — 4.0/5

> **Susan** | *18 September 2018* | Supermarkets | Recommendation rating: 8.0/10
> 
> **Pros**: The customer support is really good. We communicate problems with a customer representative and he gets right back to us\!
> 
> **Cons**: Just some "bugs" in the system and times that there is a syncing delay with the two terminals we have.
> 
> We are happy with the system and we are hoping that because we  have had bugs worked out so quickly that that is a sign that the software is still evolving and can grow with us\!

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### "Easy to use and fast to setup" — 4.0/5

> **Orlando** | *24 September 2018* | Restaurants | Recommendation rating: 7.0/10
> 
> **Pros**: multiple locations, ability to set up different items at each location, all in one registers available
> 
> **Cons**: layout need to be changed to make more user friendly. I have a large menu with many categories where more category space would have been useful
> 
> good experience with my first POS ever used.

-----

### "Has the opportunity to be great" — 3.0/5

> **John** | *21 September 2018* | Entertainment | Recommendation rating: 5.0/10
> 
> **Pros**: I like the easy set-up&#10;The online ability to see up to date sales&#10;I like the ability to be mobile with the POS
> 
> **Cons**: Do not like the customer service &#10;Do not like the fact you can’t split tabs or combine them&#10;Don’t like how easy it drops service or ability to take credit cards

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### "Good POS system" — 5.0/5

> **Amanda** | *24 September 2018* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I like the customization features. You can tailor the app to help it function best for your store needs.
> 
> **Cons**: Certain features can slow you down if not utilized correctly. Customer service can be slow and take weeks to remedy bugs and fixes.

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### "Very user friendly" — 5.0/5

> **Sheldon** | *19 September 2018* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: Hand held are a great way to get orders quick and pay at the table.You can also use it off site for banquets.
> 
> **Cons**: You can’t ring in or split tickets by seat numbers. The printer looses communication with the iPad one or twice a week

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/114361/instore)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/114361/instore> |
| de-AT | <https://www.getapp.at/software/114361/instore> |
| en | <https://www.getapp.com/retail-consumer-services-software/a/instore/> |
| en-AE | <https://www.getapp.ae/software/114361/instore> |
| en-AU | <https://www.getapp.com.au/software/114361/instore> |
| en-CA | <https://www.getapp.ca/software/114361/instore> |
| en-GB | <https://www.getapp.co.uk/software/114361/instore> |
| en-IE | <https://www.getapp.ie/software/114361/instore> |
| en-NZ | <https://www.getapp.co.nz/software/114361/instore> |
| en-SG | <https://www.getapp.sg/software/114361/instore> |
| en-ZA | <https://www.getapp.za.com/software/114361/instore> |
| es | <https://www.getapp.es/software/114361/instore> |
| es-CL | <https://www.getapp.cl/software/114361/instore> |
| es-CO | <https://www.getapp.com.co/software/114361/instore> |
| es-MX | <https://www.getapp.com.mx/software/114361/instore> |
| fr | <https://www.getapp.fr/software/114361/instore> |
| fr-BE | <https://fr.getapp.be/software/114361/instore> |
| fr-CA | <https://fr.getapp.ca/software/114361/instore> |
| nl | <https://www.getapp.nl/software/114361/instore> |
| nl-BE | <https://www.getapp.be/software/114361/instore> |

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