Advize

Advize

Customer feedback analysis & customer experience automation

5/5 (1 review)
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Advize Overview

What is Advize?

Advize is a cloud-based customer feedback analysis solution which allows users to combine voice of the customer (VoC) feedback from across the customer journey, identify themes and sentiments, and combine reach, loyalty, sentiment, and satisfaction scores to prioritize impact drivers and personalize customer experiences. Advize utilizes custom-trained models to surface sentiment and themes from qualitative customer feedback data, allowing users to identify what is important to their customers, what they want, and why, without needing to manually read all feedback. The real-time, data-driven approach automatically detects any anomalies and alerts users, enabling the discovery of emerging trends. Satisfaction scores, sentiment, reach, and loyalty are combined with VoC data to identify which issues have the greatest impact on customer retention and growth. Insights can be shared throughout the company to encourage a customer-centric, collaborative culture. Advize also enables the automation of personalized customer experiences, leveraging natural language processing (NLP) to segment customers based on what they are about, automating next best actions to deliver personalized experiences, and learning from NLP programs to close the feedback loop and improve customer satisfaction.

Advize Overview

Pricing

Starting from
US$299.00/month

Pricing options

Free Trial
Subscription
Value for money

Professional: $299/month
Contact Advize for details of Enterprise plans.

Advize Features

Devices
Business size
S M L
Markets
Australia, Canada, United States
Supported Languages
English

Advize Reviews

Advize Reviews

Read all reviews
Overall rating
5
/
5 1 reviews
Excellent
1

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4
Ease of Use
5
Customer Support
0
100% recommended this app
Read all reviews
Mitch C.

Great for analyzing unstructured data

Read all reviews
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Mitch C.
Industry: Information Technology & Services
Company size: 2-10 Employees

Great for analyzing unstructured data

Used Monthly for 1-5 months
Reviewed on 12/11/2018
Review Source: Capterra

Pros

I love how easy it is to capture selections from text, and annotate. That is so helpful for gathering useful information from unstructured data.

Cons

I wish that Advize would automatically import review data from the App Store and Play Store for us, so we could easily analyze that alongside our other data.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

User recommendation
8/10
Based on 1 user ratings
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9.3/10
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Advize Pricing

Advize Pricing

Starting from
US$299.00/month
Free Trial
Subscription
Value for money

Professional: $299/month
Contact Advize for details of Enterprise plans.

Professional: $299/month
Contact Advize for details of Enterprise plans.

Value for Money
5/5
Based on 1 user ratings
Compare value for money rating with alternatives
Compare with alternatives
Canva
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Value for Money
4.6
Based on 4,968 user ratings
4,968
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Google Analytics
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Value for Money
4.7
Based on 4,039 user ratings
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Squarespace
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Value for Money
4.3
Based on 1,662 user ratings
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Value for Money
4.5
Based on 880 user ratings
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Advize Features

Advize Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Collaboration Tools
Customisable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualisation
Drag & Drop Interface
Filtered Views
Monitoring
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4/5
Based on 1 user ratings
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Categories

Categories

Additional information for Advize

Additional information for Advize

Key features of Advize

  • Action automation
  • Anomaly detection
  • Auto segmentation
  • Custom models
  • Customer experience personalization
  • Customer segmentation
  • Engagement automation
  • Instant alerts
  • Qualitative insights
  • Quantitative content analysis
  • Real-time analytics
  • Theme & sentiment insights
  • Trend detection
  • Voice of the customer (VoC) analytics
  • Zapier integrations

Benefits

  • Reach, loyalty, sentiment, and satisfaction scores can be combined with Voice of the Customer (VoC) data to identify issues which impact customer retention and growth.

  • Custom-trained models can be utilized to surface sentiment insights and themes from qualitative customer feedback data.

  • Advize leverages Natural Language Processing (NLP) to segment customers based on what they care about.

  • Personalized customer experiences can be created based on customer feedback, with automation of next best actions by Advize.

    • Advize FAQs

    Advize FAQs

    Below are some frequently asked questions for Advize.

    Q. What type of pricing plans does Advize offer?

    Advize offers the following pricing plans:

    Starting from: US$299.00/month

    Pricing model: Subscription

    Free Trial: Available

    Professional: $299/month Contact Advize for details of Enterprise plans.

    Q. What are the main features of Advize?

    Advize offers the following features:

    • Action automation
    • Anomaly detection
    • Auto segmentation
    • Custom models
    • Customer experience personalization
    • Customer segmentation
    • Engagement automation
    • Instant alerts
    • Qualitative insights
    • Quantitative content analysis
    • Real-time analytics
    • Theme & sentiment insights
    • Trend detection
    • Voice of the customer (VoC) analytics
    • Zapier integrations

    Q. Who are the typical users of Advize?

    Advize has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does Advize support?

    Advize supports the following languages:

    English

    Q. What type of pricing plans does Advize offer?

    Advize has the following pricing plans:

    Subscription

    Q. Does Advize support mobile devices?

    We do not have any information about what devices Advize supports

    Q. What other apps does Advize integrate with?

    Advize integrates with the following applications:

    Zapier

    Q. What level of support does Advize offer?

    Advize offers the following support options:

    Online Support, Phone Support