Synap

Online learning & bitesize training platform for teams

5 /5 (9 reviews) Write a Review!

Synap Overview

What is Synap?

Synap is a learning management system for businesses which offers the tools to create personalized, bite-sized training courses for employees. The cloud-based tool can be used to aid with onboarding new hires, delivering compliance training, revising for business exams, and more, and training can be broken down into digestible chunks. Synap uses Spaced Learning algorithms in order to assess the student’s strengths and weaknesses and create personalized learning plans.

Synap facilitates the creation of learning courses, with the ability to include a range of file formats as learning tools such as videos, articles, quizzes, PDFs, embedded content from YouTube, and more. Courses are broken down into small segments with the aim of making the content more digestible for learners and enhancing engagement. The Spaced Learning algorithm uses custom learner data to personalize each learning plan and focus on areas that need improvement. Learners can complete learning modules using a desktop, or on-the-go with the Android and iOS Synap mobile apps. Training providers are able to create an unlimited number of courses and store them within the system, and courses and question banks can also be sold online to other trainers through the Synap eCommerce module.

The Synap interface can be fully white-labelled and customized with company branding, logos, color-schemes, images, and a custom domain, and single sign on allows users to create a seamless experience with any existing systems and workflows. Synap also integrates with third party applications for video conferencing, analytics, and customer support, including Google Hangouts, Google Analytics, Intercom, Zendesk, and more. Custom analytics and reports can be generated through Segment integration, meaning businesses can create reports that are relevant to them, including metrics such as performance and engagement.

No need to book a call or demo, just sign up with your email to create your own LMS today.

Synap Overview

Pricing

Starting from
£300.00/month

Pricing options

Free Trial
Subscription
Value for money

Starter: £300month for 50 monthly active users

Standard: £600/month with 250 monthly active users

Plans scale to as many users as you need, with the overall cost per user decreasing.

Get started on 14 day trial, no need to book in a demo or a call just enter your email and create your LMS

Enterprise plans also available.


Synap Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, China and 5 others, India, Japan, Germany, Brazil, Mexico
Supported Languages
English

Media

Quizzes with images and iframes
Integrated shop front client example
Integrated shop front client example
Course creation and editing
Course creation and editing
Course item - videos can be embeded from youtube, vimeo or uploaded directly to the platform. SCORM and TinCan also supported
Course creation and editing
Course creation and editing
Manage users at scale with custom groups and permissions
Synap video Synap screenshot: Quizzes with images and iframes Synap screenshot: Integrated shop front client example Synap screenshot: Integrated shop front client example Synap screenshot: Course creation and editing Synap screenshot: Course creation and editing Synap screenshot: Course item - videos can be embeded from youtube, vimeo or uploaded directly to the platform. SCORM and TinCan also supported Synap screenshot: Course creation and editing Synap screenshot: Course creation and editing Synap screenshot: Synap screenshot: Manage users at scale with custom groups and permissions

Synap Reviews

Synap Reviews

Overall rating
5
/
5
Excellent
9

Very good
0

Average
0

Poor
0

Terrible
0

Value for Money
5
Features
4.9
Ease of Use
4.9
Customer Support
5
100% recommended this app
George B.

Set up an LMS for my EdTech company.

From the experience I've had so far with Synap, the team seem to have an in depth understanding of the difficulties and logistics of training and helping employees study for exams, with some pretty neat cognitive research behind it too. They set up an LMS for my edtech company in minutes and continue to work with and support us getting everything on there. I'm sure it'll continue being a key part of our business strategy going forward.


Harry W.

Extraordinarily helpful team

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical information. Traditionally, the most motivated university students have always formulated their own self-study test questions to improve their knowledge. However, although the bulk of students would be willing to use such question items, most of them would not have the time to formulate their own question items. By structuring a formal system for all students to use with Synap, it means that all students benefit, and that the question items are curated and vouchsafed by the module management team. This means that there is consistency and accuracy, as well as increased engagement.
The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students (essential for issues with intellectual property and privacy). I know more about how my students, on average, use the excellent system. This is helping us to move forward with both educational best practise and educational research publications.


Jessica B.

Amazing Team!

The Synap team are incredible! Always extremely helpful and happy to go that extra mile! They really have managed to take their technology to the next level with their amazing service.

I would highly recommend them as an organisation. Look forward to watching the platform grow


Jamie B.

Synap - mytaxi

Top notch, students love it and the support from the Synap has been invaluable


Gemma H.

Great experience

Synap have been a great company to work with right from the beginning. No question/ query/ problem is too much of a big deal and they are always willing to help. We feel confident we can go to the Synap team to present an idea or request a system feature and they are keen to explore the options with us. As we are a relatively new company who are at the beginning of a journey with interactive learning we feel confident Synap have, and will continue to, support us well along the way.


George B.
Industry: Education Management
Company size: 2-10 Employees

Set up an LMS for my EdTech company.

Used Daily for 6-12 months
Reviewed on 20/09/2018
Review Source: Capterra

From the experience I've had so far with Synap, the team seem to have an in depth understanding of the difficulties and logistics of training and helping employees study for exams, with some pretty neat cognitive research behind it too. They set up an LMS for my edtech company in minutes and continue to work with and support us getting everything on there. I'm sure it'll continue being a key part of our business strategy going forward.

Pros

Just recently discovered Synap when looking to create an online learning platform for my company's user base and I was seriously impressed. It really is THE new platform to utilise for businesses looking to implement e-learning for their employees quickly and efficiently. Very intuitive software.

Cons

Can't fault the platform yet (been using for circa 6 months now)... let's hope it stays that way!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Harry W.
Industry: Higher Education
Company size: 1,001-5,000 Employees

Extraordinarily helpful team

Used Daily for 1+ year
Reviewed on 12/03/2019
Review Source: Capterra

Excellent. First, Synap is helping my students to reinforce their knowledge of complex medical information. Traditionally, the most motivated university students have always formulated their own self-study test questions to improve their knowledge. However, although the bulk of students would be willing to use such question items, most of them would not have the time to formulate their own question items. By structuring a formal system for all students to use with Synap, it means that all students benefit, and that the question items are curated and vouchsafed by the module management team. This means that there is consistency and accuracy, as well as increased engagement.
The Synap team have been extraordinarily helpful with every step of the process. They helped with item uploading, engagement data gathering, and even structuring a separate private environment reserved for my students (essential for issues with intellectual property and privacy). I know more about how my students, on average, use the excellent system. This is helping us to move forward with both educational best practise and educational research publications.

Pros

Synap has made a bespoke online testing programme for my university medical school students to reinforce their knowledge. The software was greatly appreciated by the students, who liked the fact that it was easy to use and also worked with a mobile app (although most of my students seemed to access it with a laptop -- which makes sense for formal studies).
I found that the Synap interface was easy to use both for uploading and for correcting issues with poorly performing items.

Cons

I do not have anything negative to say about the Synap workspace. I should say that my students did not use the spaced reinforcement function because our plans did not include it.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jessica B.
Industry: Marketing & Advertising
Company size: 11-50 Employees

Amazing Team!

Used Weekly for 6-12 months
Reviewed on 19/09/2019
Review Source: Capterra

The Synap team are incredible! Always extremely helpful and happy to go that extra mile! They really have managed to take their technology to the next level with their amazing service.

I would highly recommend them as an organisation. Look forward to watching the platform grow

Pros

Really easy to use platform
Customisable according to your needs

Cons

Synap is an academic platform rather than a platform particularly designed for software firms like us so we weren't sure it would work, however with the help of the team we have been able to structure our content in a way that really serves our overall objectives

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

Jamie B.
Industry: Transportation/Trucking/Railroad
Company size: 11-50 Employees

Synap - mytaxi

Used Daily for 1+ year
Reviewed on 1/02/2019
Review Source: Capterra

Top notch, students love it and the support from the Synap has been invaluable

Pros

Ease of use! A lot of our users wouldn't be that comfortable with online resources like this but the simplicity of the platform allows our students to learn and gain knowledge quickly & easily.

Adaptability - Features on the platform allow students to tailor the questions they need to improve on and improve their overall score. Their spaced repetition algorithm also helps highlight areas students need to improve

Cons

Nothing! Couldn't recommend it any higher. We've had over 500 students pass their exam as a result of Synap's platform

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Gemma H.
Industry: E-Learning
Company size: 2-10 Employees

Great experience

Used Daily for 1+ year
Reviewed on 21/02/2019
Review Source: Capterra

Synap have been a great company to work with right from the beginning. No question/ query/ problem is too much of a big deal and they are always willing to help. We feel confident we can go to the Synap team to present an idea or request a system feature and they are keen to explore the options with us. As we are a relatively new company who are at the beginning of a journey with interactive learning we feel confident Synap have, and will continue to, support us well along the way.

Pros

Ease of moving from a static unusable system to Synap LMS platform allows us more freedom to incorporate the features we required for our company.

Cons

Nothing currently, always have been willing to take on new ideas and functions.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9.9/10
Based on 9 user ratings
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Synap Pricing

Synap Pricing

Starting from
£300.00/month
Free Trial
Subscription
Value for money

Starter: £300month for 50 monthly active users

Standard: £600/month with 250 monthly active users

Plans scale to as many users as you need, with the overall cost per user decreasing.

Get started on 14 day trial, no need to book in a demo or a call just enter your email and create your LMS

Enterprise plans also available.

Starter: £300month for 50 monthly active users

Standard: £600/month with 250 monthly active users

Plans scale to as many users as you need, with the overall cost per user decreasing.

Get started on 14 day trial, no need to book in a demo or a call just enter your email and create your LMS

Enterprise plans also available.

Value for Money
5/5
Based on 9 user ratings
Compare value for money rating with alternatives
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Synap Features

Synap Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.9/5
Based on 9 user ratings
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Categories

Additional information for Synap

Additional information for Synap

Key features of Synap

  • ACH payment processing
  • Assignment tracking
  • Certificate management
  • Compliance tracking
  • Course authoring
  • Course catalog
  • Course management
  • Course tracking
  • Customizable branding
  • Customizable questions
  • Customizable reporting
  • Deadline tracking
  • Discussion board
  • Employee onboarding
  • Learner portal
  • Learning management
  • Live / video conferencing
  • Mobile learning
  • Performance reports
  • Permission management
  • Real time analytics
  • Recurring tasks
  • Self service portal
  • Self-learning
  • Single sign on
  • Skills assessment
  • Social learning
  • Tests/assessments
  • Third party integration
  • Training management
  • Video conferencing
  • eCommerce management
  • eLearning companies
  • eLearning management

Benefits

  • Create custom courses for learners with varied content including videos, reading material, quizzes, and more. Synap supports all major file formats including PDF, WordPress, SCORM, Excel, YouTube, and many others.

  • Benefit from Synap’s learning algorithms to deliver personalized spaced learning to each individual learner. Synap takes into account each users strengths and weaknesses based on historical data in order to provide targeted learning material.

  • Allow learners to complete assessments and track progress on-the-go with the Android and iOS Synap mobile apps. Users can login from anywhere to fit in some bite-sized learning activities.

  • Integrate with third party apps including Google Hangouts and GoToMeeting for video conferencing, Google Analytics and Segment for analytics, Intercom and Zendesk for customer support, and ADFS and LDAP for single sign on.

  • Use Synap as an eCommerce platform as well as a training tool, with the ability to sell any created courses or question banks to other users online. Payments can be processed through integration with PayPal and Stripe.

  • Synap FAQs

    Synap FAQs

    Below are some frequently asked questions for Synap.

    Q. What type of pricing plans does Synap offer?

    Synap offers the following pricing plans:

    Starting from: £300.00/month

    Pricing model: Subscription

    Free Trial: Available

    Starter: £300month for 50 monthly active users Standard: £600/month with 250 monthly active users Plans scale to as many users as you need, with the overall cost per user decreasing. Get started on 14 day trial, no need to book in a demo or a call just enter your email and create your LMS Enterprise plans also available.

    Q. What are the main features of Synap?

    Synap offers the following features:

    • ACH payment processing
    • Assignment tracking
    • Certificate management
    • Compliance tracking
    • Course authoring
    • Course catalog
    • Course management
    • Course tracking
    • Customizable branding
    • Customizable questions
    • Customizable reporting
    • Deadline tracking
    • Discussion board
    • Employee onboarding
    • Learner portal
    • Learning management
    • Live / video conferencing
    • Mobile learning
    • Performance reports
    • Permission management
    • Real time analytics
    • Recurring tasks
    • Self service portal
    • Self-learning
    • Single sign on
    • Skills assessment
    • Social learning
    • Tests/assessments
    • Third party integration
    • Training management
    • Video conferencing
    • eCommerce management
    • eLearning companies
    • eLearning management

    Q. Who are the typical users of Synap?

    Synap has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Synap support?

    Synap supports the following languages:

    English

    Q. What type of pricing plans does Synap offer?

    Synap has the following pricing plans:

    Subscription

    Q. Does Synap support mobile devices?

    Synap supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Synap integrate with?

    Synap integrates with the following applications:

    GoToMeeting, Google Analytics, Intercom, Mailchimp, Microsoft Excel, PayPal, Segment, Stripe, Zendesk, Zoom

    Q. What level of support does Synap offer?

    Synap offers the following support options:

    Phone Support, Online Support, Knowledge Base