---
description: Learn how Thryv can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Thryv Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/4959/small-business-crm/software) > [Thryv](/software/113901/thryv)

# Thryv

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> Thryv is the AI-native growth platform that helps small businesses get found online, attract more customers, and grow with confidence.
> 
> Verdict: Rated **4.2/5** by 538 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Thryv

Thryv helps businesses get found online, win more customers, drive repeat business, and manage daily operations from one AI-powered platform. By combining marketing, CRM, communication, scheduling, payments, automation, and AI, Thryv helps businesses save time, improve customer experiences, and grow more efficiently.&#10;&#10;\&gt; Get found by more customers with websites, local listings, reputation management, SEO, and AI-ready online visibility.&#10;\&gt; Win more business by capturing leads, responding faster, and converting inquiries into paying customers.&#10;\&gt; Drive repeat business with automated follow-ups, email and SMS marketing, online scheduling, and customer communication.&#10;\&gt; Save time every day by managing marketing, CRM, scheduling, payments, and customer interactions from one platform.&#10;\&gt; Automate repetitive tasks using AI-powered tools and workflows that help your team work more efficiently.&#10;\&gt; Deliver a better customer experience with personalized communication, online booking, digital payments, and self-service options.&#10;\&gt; Replace multiple business tools with one connected platform that reduces complexity and helps your team stay organized.&#10;\&gt; Grow with confidence through flexible plans, guided onboarding, and dedicated support that scales with your business.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 538 Reviews |
| Ease of Use | 4.1/5 | Based on overall reviews |
| Customer Support | 4.2/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Thryv
- **Location**: Dallas, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$99.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Thryv offers a range of pricing and software options. Check them out on our website.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Automated Publishing
- Automated Responses
- Automated Scheduling
- Automatic Re-ordering
- Availability Management
- Batch Processing
- Billing & Invoicing
- Billing Portal
- Booking Management
- Brand Management
- Brand Tracking

## Integrations (59 total)

- AWeber
- Acuity Scheduling
- Better Proposals
- BombBomb
- CareerPlug
- Chatfuel
- ClickFunnels
- Clover
- Constant Contact
- Dropbox
- Dropbox Sign
- Evernote Teams
- FullContact
- Gmail
- GoCanvas

... and 44 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Small Business CRM Software](https://www.getapp.co.nz/directory/4959/small-business-crm/software)

## Related Categories

- [Small Business CRM Software](https://www.getapp.co.nz/directory/4959/small-business-crm/software)
- [CRM Software](https://www.getapp.co.nz/directory/230/crm/software)
- [Billing and Invoicing Software](https://www.getapp.co.nz/directory/240/billing-invoicing/software)
- [Appointment Scheduling Software](https://www.getapp.co.nz/directory/316/appointments-scheduling/software)
- [Contact Management Software](https://www.getapp.co.nz/directory/337/contact-management/software)

## Alternatives

1. [HubSpot CRM](https://www.getapp.co.nz/software/102533/hubspot-crm) — 4.5/5 (4491 reviews)
2. [Zoho CRM](https://www.getapp.co.nz/software/9908/zoho-crm) — 4.3/5 (7007 reviews)
3. [Bigin by Zoho CRM](https://www.getapp.co.nz/software/142099/bigin-by-zoho-crm) — 4.7/5 (745 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.co.nz/software/90378/salesforce) — 4.4/5 (18816 reviews)
5. [Dynamics 365](https://www.getapp.co.nz/software/90844/dynamics-365) — 4.4/5 (5863 reviews)

## Reviews

### "Loving Thryv\!" — 5.0/5

> **Donna Lynn** | *18 July 2023* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: It is easy to use, highly functional and easily interacts with our website.  Our client portal is SUPER AMAZING\!
> 
> **Cons**: It will not save client credit cards at checkout for easier future payments.  Would also like to have employee tracking for payroll.
> 
> Excellent.

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### "Worth Every Penny" — 5.0/5

> **Mary** | *17 June 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: \[sensitive content hidden\] is our business adviser and is irreplaceable\! Everything I don't think to ask, she already has an answer for and anticipates every situation. \[sensitive content hidden\] is our performance success mgr and handles every question with care and really listens to what we expect from their services. They're prompt with appointments and I can always depend on them making time for me. I absolutely love the customer service at Thryv and find them one of the most valuable resources that is helping our business grow and "thryv"\! Thank you two so much\!
> 
> **Cons**: I don't really have anything bad to say about Thryv. Starting with a new company and a new portal can always be confusing but they explain everything I don't understand and are very patient.
> 
> Absolutely love Thryv\! They're consistent and supportive through every process whether it's understanding the SEO side of things or ideas on how to improve our website.

-----

### "Thryv - you can do better" — 3.0/5

> **Tom** | *7 March 2025* | Photography | Recommendation rating: 4.0/10
> 
> **Pros**: I liked the fact that there were many functions managed in a single footprint
> 
> **Cons**: Thryv became too costly and quirky, and they outsourced their tech support overseas.
> 
> I initially was quite happy with Thryv as a CRM, but as time went on, using the system became increasingly frustrating due to performing consistently on a desktop (Mac or PC), having to start to pay for extra features, and the overall quality, or lack of quality, I was receiving for my monthly subscription.

-----

### "We now have an online presence\!" — 5.0/5

> **Terry** | *2 July 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: It makes our online listings management and posting and managing socials so easy. The onboarding team were excellent and very helpful.
> 
> **Cons**: N/A                                                                                                .
> 
> Excellent system, easy to set up and understand. The on boarding team were fantastic in helping us get it all set up and running smoothly and effectively.

-----

### "Thryv user" — 5.0/5

> **Heather** | *4 June 2026* | Wholesale | Recommendation rating: 10.0/10
> 
> **Pros**: This program is very easy to use.  I have had to contact customer service a few times when I have had questions or needed help and they were very professional and responsive.  I really enjoy using the program to post and manage my social media posts.  The onboarding training was very thorough and gave me the information needed to manage my company account.
> 
> **Cons**: At this time I do not have anything to write for Cons.  I have been using this program for about 8 months.  I am still learning the program but so far it has been easy to use.
> 
> I am very pleased with this program.  It is very user friendly.  I wish my company had more of the features purchase for use for the business.

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## Links

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| en | <https://www.getapp.com/customer-management-software/a/thryv/> |
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| nl | <https://www.getapp.nl/software/113901/thryv> |
| nl-BE | <https://www.getapp.be/software/113901/thryv> |

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