---
description: Learn how Chorus can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Chorus Reviews, Pricing & Ratings | GetApp NZ 2026
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# Chorus

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> Chorus is the leader in conversation intelligence and an integral part of ZoomInfo’s (NASDAQ: ZI) leading modern go-to-market software. Chorus’ Conversation Intelligence Platform identifies and helps revenue teams replicate the performance of top-performing reps by analyzing their sales meetings.
> 
> Verdict: Rated **4.5/5** by 67 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Chorus

 Access a call library of best sales calls to shorten ramp times and assist with onboarding new team members. Coaching Networks can be created including collective learnings from the top B2B revenue teams and organization best practices.&#10;&#10; Enable data-driven sales coaching by utilizing data from calls that have been recorded and analyzed. Training can be based around what trends are effective and what has been proven as uneffective.&#10;&#10; Provide recordings to enable cross team collaboration and in-depth product and customer feedback. Managers can listen to recordings of individual team members in order to assess performance. &#10;&#10; Integrate with third party CRM systems to enable automatic input of call details that are often missed by manual entry including call transcripts, exact timings, type of call, subject matter, and more.&#10;&#10; View analytics to gain insight into metrics such as trends affecting win-rates across the entire organization or individual teams, average minutes per call, agent performance, and more. Reports can be shared with anyone within the organization.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 67 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ZoomInfo
- **Location**: Vancouver, US
- **Founded**: 2000

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Chorus for pricing information.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Finland, France, Germany, Ireland, Netherlands, New Zealand, Singapore, Sweden, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- CRM
- Call Monitoring
- Call Recording
- Call Reporting
- Call Tagging
- Call Tracking
- Categorisation/Grouping
- Collaboration Tools
- Commenting/Notes
- Conversation Intelligence
- Dashboard
- Email Management
- Event Triggered Actions
- Feedback Management
- File Transfer
- Forecasting

## Integrations (10 total)

- ClearSlide
- Five9
- GoTo Meeting
- Google Workspace
- Microsoft Outlook
- Outreach
- Salesforce Sales Cloud
- Slack
- Webex Suite
- Zoom Workplace

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Sales Enablement Software](https://www.getapp.co.nz/directory/605/sales-enablement/software)

## Related Categories

- [Sales Enablement Software](https://www.getapp.co.nz/directory/605/sales-enablement/software)
- [Inside Sales Software](https://www.getapp.co.nz/directory/761/inside-sales/software)
- [Call Recording Software](https://www.getapp.co.nz/directory/935/call-recording/software)
- [Sales Coaching Software](https://www.getapp.co.nz/directory/1411/sales-coaching/software)
- [Sales Tracking Software](https://www.getapp.co.nz/directory/3059/sales-tracking/software)

## Alternatives

1. [Fathom](https://www.getapp.co.nz/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [Clari Copilot](https://www.getapp.co.nz/software/1985079/wingman) — 4.7/5 (313 reviews)
3. [Gong.io](https://www.getapp.co.nz/software/115403/gong-io) — 4.8/5 (560 reviews)
4. [SalesLoft](https://www.getapp.co.nz/software/1996319/salesloft) — 4.3/5 (231 reviews)
5. [Bitrix24](https://www.getapp.co.nz/software/90602/bitrix24) — 4.2/5 (984 reviews)

## Reviews

### "Love it\!" — 5.0/5

> **Viet** | *30 August 2018* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I like how Chorus shows us great data to help me improve my sales calls. You get to play things back to exactly where you need to, and stop missing things on calls.
> 
> **Cons**: Better/easier search capabilities. I have trouble finding certain calls sometimes.
> 
> Great quality recordings with great insight that you can learn from.

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### "Chorus a solid Call Recording option for your Sales Team" — 4.0/5

> **Brendan** | *13 June 2024* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to use UI and the ability to make coaching comments on each recording
> 
> **Cons**: We did struggle sporadically with Chorus joining specific meetings. Couldve been more of a user issue but it happened 1-2 times a month for us

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### "Rubbish" — 1.0/5

> **Joseph** | *12 February 2022* | Investment Management | Recommendation rating: 0.0/10
> 
> **Cons**: Fibre Installation Absolute Rubbish - Chorus Does Not Help

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### "Chorus Review" — 4.0/5

> **Santiago** | *13 September 2023* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: I really like the insights and call analytics that Chorus provides for our Sales, Onboarding and Customer Success calls, these have been very useful for next steps with our customers and to identify any risks during calls.
> 
> **Cons**: There are some calls where Chorus doesn't identify the participants in them, which is a challenge when reporting on call insights and the trackers that we've set up to identify certain things for both reps and customers.
> 
> Chorus has helped us a lot with the call training aspect, we're able to quickly identify those calls where reps may need a little more coaching on. The training feature has been very important for us to establish certain guidelines that reps must follow during calls.

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### "Understanding consumer wants and promptly answering inquiries will boost the company's capabilities." — 5.0/5

> **Mahmoud** | *14 December 2022* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: Chorus has a very special control in terms of recording and saving calls, which simplifies the procedures for accessing previous calls when needed, by means of records that include all contact information such as time and date, as well as the name of the member who made the call. I also appreciate a lot of the distinctive things that Chorus provides us with, as we can empty the calls into texts, and the search options are multiple, as the artificial intelligence of Chorus enables us to access previous calls by inserting one of the phrases that were received in it, which makes it Searches are less effort and more useful. I greatly appreciate the records that Chorus organizes, which include a lot of information about all previous calls, and this helps us a lot in ensuring that all events and procedures have been written down, and this helps us in controlling the quality of communication processes and improving response times and thus gaining customer satisfaction.
> 
> **Cons**: Chorus is very easy to use for all levels, as it does not include any complicated or difficult-to-understand functions or tools.
> 
> Chorus helped us control the communication processes tightly, and this led to improving the behavior of employees when responding to customers, and it also helped us with a greater understanding of their needs, and through the records that Chorus provides us with, we can control the quality of operations and improve the speed of response and also ensure that all inquiries and requests received have been submitted. Respond to them appropriately and in a timely manner.

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## Links

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