Eurekos
About Eurekos
Learning management systems are good for training employees but often fail to address the unique needs of training customers & partners as well as customers' customers & partners. Eurekos is a leading European customer education specialist, offering innovative training software solutions for businesses and non-profit organizations with a need for external training, certification or accreditation. Our innovative, forward-thinking approach makes Eurekos a leader in customer education globally, offering personalized training solutions through adaptive learning, direct and indirect, customers and partners. We help ensure your customer’s customers engagement and success by automating processes you did not know could be automated with our LMS. Eurekos offers a complete set of tools to create and deliver training that cover the entire customer journey: before the sale, during onboarding and ongoing. Eurekos has everything for rapid onboarding, advanced certification, eCommerce, unlimited brand portals, complex organization structures and integrated content development all under the highest privacy & security standards (ISO7IEC 27001 & 27701).
We are constantly reinvesting in our software to bring our customers the most advanced solutions available:
· Adaptive Learning : automated personalized training at scale which adapts according to each individual’s performance.
· Knowledge: Future thinking & development
· Integrations: unlike others, already included in our LMS
· Language translation Feature(130+ languages): Any training within the LMS can be translated with ease. Users can also choose which language they would like the navigate the platform in. automatic translation amongst individualized learning paths.
· Event planning: via learning paths with invitations and attendance tracking including Course, Assignment, Event, existing training & more.
· Activities within activities: Meaning you can include and existing learning path within another learning path.
· We offer an LMS, LRS, content management system, Resource Library, and Knowledge base all within one system
· Incentives and Gamification: This includes leaderboards and badges. Makes it possible to set rules on pieces of content to allow the user to receive points. With these points, they can purchase physical products provided in a store.
· Meta Analytics: These allow you to compare cohorts with strong visuals and the ability to get detailed rundowns (ie. Engagement, Financial, etc,)
Pricing starting from:
€400.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Eurekos
Key Eurekos tools and features:
Learning Journeys
The key to successful customer training is making it easy for customers to follow a guided path to master your products. This includes before the sale, during onboarding, and everything that comes after: The entire learning journey. Eurekos’ Learning Journey tool is very flexible and will design any type of learning journey with eLearning, ILT, onsite training, video, documents, quizzes, certification, and anything you can imagine.
Advanced certification tools
When customers and partners get certified on a product, they move into super-user status and become bigger advocates of your product. Eurekos’ advanced certification includes everything companies need for a professional certification program and make it easy to manage complex certification programs.
Unlimited branded portals
Branded portals give you the ability to deliver unique training environments to an unlimited number of customers, each with their own custom content catalogs, e-commerce, SSO, integrations, and even branding. This is unique to the industry and increases engagement at no additional cost to you, no matter how many sub-portals or levels you have.
Smart onboarding
Customers who don’t master your product will eventually go away. The biggest lever you have that can reduce customer churn is a rapid onboarding experience that gets customers to actively use your products, fast. The Eurekos smart onboarding engine has advanced rules for assigning training and learning journeys in a more intricate set of combinations.
Tame complex organizational structures
Training customers, partners, and everyone in your extended enterprise can be extremely complicated. Eurekos gives you the tools you need to tame this complexity with unlimited hierarchy structures that include locations, roles, clients, and departments.
Integrated course authoring for interactive content creation. With this powerful, yet easy-to-use tool, you can empower anyone in your organization to create engaging, intuitive content directly within your Eurekos LMS. There are 40+ customizable, interactive learning tools for quick and easy course authoring. You’re able to create rich courses without ever leaving your LMS.
Powerful E-commerce solutions
Our E-commerce solution is flexible enough to mix and match ecommerce models for various groups. Set up your storefront for free or paid content. Use secure payment providers, manage multiple currencies, enable coupons, and offer manuals, and materials alongside your course catalog.
Eurekos plays nice with other platforms
Get the best of both worlds with seamless native integrations to the world’s leading SaaS platforms. Connect Eurekos to Salesforce, any type of SSO technology, Google and Microsoft software, Adobe Connect, Zoom, your customer portal, and other software with Open API.
Available on-premise hosting
If you need to self-host your LMS with complete control of your data and content, Eurekos is one of the few LMSs that offers on-premise hosting, in addition to our standard cloud hosting.
100+ languages for localized learning
Eurekos supports over 100 languages with a built-in translation interface that makes it easy to have localized navigation for any audience. You'll be able to customize everything from buttons, messages, and notifications to speak the native language of your customers, channel partners, and employees.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
€400.00/month
- Free Version
- Free Trial
- Subscription
Images
Features
Total features of Eurekos: 130
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It started out great and it keeps getting better :)
Reviewed on 12/09/2023
We have been using the Eurekos LMS for over 2 years now. Already from the beginning I had a great...
We have been using the Eurekos LMS for over 2 years now. Already from the beginning I had a great impression and a great feeling about the platform, because compared to other platforms we had been in contact with prior to implementation, Eurekos really stood out as a platform that was specifically designed with the best interest of the learner in mind and the know-how, of what this implies. This is reflected in all available features, which we are using across a wide ray of business use cases (external trainings that can be purchased individually, in-house trainings, face-to-face courses, eLearnings, webinars, blended courses etc…). As not only an admin, but also an instructional designer I was and am still very happy to be able to work with a tool that comprehends and combines the technical needs with the needs of the instructional design in order to makes online courses innovative and efficient learning environments. The team is amazing and always supportive in regard to any questions that might appear. It is truly a pleasure to have such a great cooperation partner.
Pros
One of the key strengths of the software is still its usability and flexibility as well as the extensive features and the constant improvement and updates. From the beginning the features were easy to use and adapt according to one’s business needs. From course administration to the integrated authoring tool, the LMS encompasses a lot of features that support with each individual use case we have. You don’t get lost in all the features 😉 but whatever you need, the platform always offers a solution …and in the rare cases it doesn’t, the Eurekos team always does 😊 Constant updates and innovative new features not only improved the existing features but also create possibilities for new use cases.
Cons
Like every LMS or technical product, it will never be able to cover 100% of all needs a business has. However, with the constant improvements and the possibility to customize certain features according to the company needs it comes pretty close.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Online Learning never looked this good!
Reviewed on 10/09/2021
We shortlisted & demo'd 4 x LMS providers as part of our research into improving our online...
We shortlisted & demo'd 4 x LMS providers as part of our research into improving our online learning capacity. Eurekos shone though in their level of interest and care towards our business and our learning goals. This put them in pole position to demonstrate how the products vast potential could be adopted to make sure our learning experience could improve year on year.
I'm also happy to report that the level of "pre-sale" attention we received continued all the way through the training & onboarding cycle, and continues still today as we try to develop & improve our offering.
Pros
The capability and flexibility seems almost endless. Our ability to wrap up & present learning options to individuals, teams or groups of our staff or customers is very powerful. There is also a very strong commitment to aesthetics and the way learning is presented via Eurekos...more so I would say than the U.S based systems we considered. The system does not take over your brand look or feel but it does more than any other LMS to ensure what is created always looks good....especially so on mobile devices.
Cons
We were a little disappointed to learn that the full Zoom integration is only fully functional with the large Corporate/Enterprise edition of Zoom (which we don't have). I think this is more a decision of Zoom than it is Eurekos though and we do know that other full integrations are available which would not require such a large video conferencing subscription.
Reasons for Switching to Eurekos
Best understanding of our project objectives, Willingness to show platform pre-sale (many other providers limit demo time to just 30 minutes - which for a 10k per annum + investment is insufficient) Capability of platform, level of personalisation and branding, clean strong aesthetic look.- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eurekos LMS
Reviewed on 22/11/2024
Our experience has been first rate and we're excited to see what we can continue to create with the...
Our experience has been first rate and we're excited to see what we can continue to create with the platform.
Pros
The platform is easy to use and intuitive from an admin point of view. From a learner point of view, it is highly engaging. Learners can have adaptive learning paths and the platform is rock solid and great looking on any device.
Eurekos clearly spends a lot of time thinking about user experience and the platform is constantly improving with regular updates and new features. The inclusion of H5P interactive elements allows the creation of highly engaging learning materials. The big difference with Eurekos is that the in-built authoring tool is easy to use and the end results are amazing. You can of course import your usual SCORM and xAPI courses, but the industry is gradually moving more towards an agile approach where clients and their partners create courses more quickly and the client can then make edits themselves. With Eurekos this becomes a reality.
The final thing to say is that the support is excellent. The technical team really knows its stuff and they're quick to respond to any queries. The onboarding and training is great and you never feel like you've been left to figure something out on your own. If you can't find the answer in the knowledge base, you know that the team will be there to help.
Cons
Although Eurekos appears on the Fosway grid, it isn't seen in the same circles as the bigger LMSs yet. This is a shame because large corporates, who would typically go to the big ERP vendors for their LMS, are missing out on some amazing functionality. Hopefully this will change as time goes on and the platform becomes better known.
- Industry: Music
- Company size: 2–10 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
This is an exceptional LMS that exceeds all my expectations for external training
Reviewed on 17/10/2023
One of the highlights of this platform has been its customer-centric approach. Not only does it...
One of the highlights of this platform has been its customer-centric approach. Not only does it provide us with the necessary tools to create and offer effective training programs, but it also involves us in the entire process, which is reflected in its exceptional support, where they are always willing to listen to our needs and provide personalized solutions.
Pros
What has impressed me most is their client-centric approach and their ability to adapt to our specific external training needs, which is why they not only provide us with a complete set of tools for learning, but go further by engaging us in the whole process. The quick onboarding functionality of this platform was especially notable for us and we were able to quickly deploy our courses and training materials.
Cons
The initial learning curve to become familiar with all the functionalities and features of the platform. Although this platform provides me with extensive documentation and support, it might be helpful to have more detailed tutorials or even live training sessions to help you get the most out of the platform from the beginning.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Top notch LMS system
Reviewed on 13/11/2024
Very satisfied with our experience. The platform suits our needs and we receive very good assistance...
Very satisfied with our experience. The platform suits our needs and we receive very good assistance from the team when needed.
Pros
We've been using Eurekos as the foundation of our online training platform, and it's been an excellent experience. The system offers an impressive range of features and the flexibility we needed to bring our content to life. It has become an essential part of our processes when onboarding new clients.
One of Eurekos' standout qualities is its user-friendly interface combined with the flexibility to customize courses as we need. The tools provided make it easy to create, modify, and manage content, which has been essential for us as we scale our training offerings. New features are added regularly which helps us to elevate our content to a higher level.
The support from Eurekos has been outstanding, particularly from our Customer Success Manager! We’ve received a personalised training during our own onboarding phase which helped us a lot to get started. We have regular check-ins and receive good feedback on how to improve our courses.
Overall, I highly recommend Eurekos to any organization seeking a reliable, scalable, and forward-thinking LMS with great support and a track record of continuous improvement.
Cons
Some training videos on more complex (dynamic) use cases could help
Eurekos FAQs
Below are some frequently asked questions for Eurekos.Q. What type of pricing plans does Eurekos offer?
Eurekos offers the following pricing plans:
- Starting from: €400.00/month View Pricing Plans
- Pricing model: Subscription
- Free Trial: Available
Monthly license from 450 EUR, depending on the number of active users. One-time fee for platform integration and custom training plan. Contact Eurekos for detailed pricing information.
Q. Who are the typical users of Eurekos?
Eurekos has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Eurekos support?
Eurekos supports the following languages:
Arabic, Brazilian Portuguese, Bulgarian, Catalan, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Irish, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish, Ukrainian
Q. Does Eurekos support mobile devices?
Eurekos supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Eurekos integrate with?
Eurekos integrates with the following applications:
Adobe Connect, Dropbox Business, Facebook Business Suite, GoTo Meeting, GoTo Training, Google Analytics 360, H5P, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Teams, PayPal, Stripe, Twitter/X, Vimeo, Vimeo Livestream, cybersource
Q. What level of support does Eurekos offer?
Eurekos offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Eurekos.
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