--- description: Learn how Rocket.Chat can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Rocket.Chat Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Rocket.Chat](/software/112763/rocket-chat) # Rocket.Chat Canonical: https://www.getapp.co.nz/software/112763/rocket-chat Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/112763/rocket-chat?page=2) > Rocket.Chat Secure CommsOS® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications, ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes e > > Verdict: Rated **4.3/5** by 156 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Rocket.Chat Rocket.Chat provides organizations with a highly secure, customizable communication platform designed for regulated and mission-critical environments. Key benefits include end-to-end encryption, self-hosted or air-gapped deployment options, and full data ownership for maximum privacy and compliance. It supports team collaboration, voice/video, federation, and AI-powered workflows while integrating with existing enterprise systems. Open-source architecture avoids vendor lock-in and enables deep customization. The platform is optimized for government, defense, commercial enterprises, and critical infrastructure teams that require sovereign communications, operational resilience, and full data control. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 156 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Rocket.Chat - **Location**: Porto Alegre, US - **Founded**: 2016 ## Commercial Context - **Pricing model**: Per User (Free version available) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - AI Copilot - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Audio Calls - Automated Responses - Autoresponders - Brainstorming - Call Recording - Call Routing - Call Tracking - Call Transfer - Canned Responses - Chat/Messaging - Chatbot - Collaboration Tools - Communication Management - Conferencing ## Integrations (17 total) - Cloud Whatsapp - Collaboard - Confluence - Drupal - GitHub - Google Calendar - Google Drive - Google Meet - HubSpot CRM - Instagram - Jira - Jitsi - Pexip Video platform - Telegram - Twitter/X ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.getapp.co.nz/directory/335/web-collaboration/software) ## Related Categories - [Collaboration Software](https://www.getapp.co.nz/directory/335/web-collaboration/software) - [Live Chat Software](https://www.getapp.co.nz/directory/561/live-chat/software) - [Instant Messaging Software](https://www.getapp.co.nz/directory/320/instant-messaging-chat/software) - [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software) - [Team Communication Software](https://www.getapp.co.nz/directory/1257/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (11029 reviews) 2. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24110 reviews) 3. [Telegram](https://www.getapp.co.nz/software/114023/telegram) — 4.7/5 (6420 reviews) 4. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5214 reviews) 5. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17566 reviews) ## Reviews ### "Rocket.Chat is an open-source discord or slack. A chat program you can host on your own server." — 5.0/5 > **Adam** | *15 June 2018* | Internet | Recommendation rating: 10.0/10 > > **Pros**: Well, amazingly it's free for personal and commercial use. On top of that it works very well, and you can even deploy in a docker, which means you can get it up fast. It has tons of functions that you can integrate to compete with the discord and slack. Tons. Also, you can integrate bots, which seems like the latest thing. > > **Cons**: I can't really think of any Cons, except maybe not great for the technologically challenged. This software is robust, so you can get lost in settings pages if you don't know where to go. Still, I think anyone who can follow directions can get this working. > > I used this product as a secure chat interface to get away from facebook. ----- ### "Rocket.Chat the easy way of communicating" — 5.0/5 > **Joram** | *21 May 2019* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: rocket chat allows multiple users to join and collaborate in channels that allows for free flow of communication on a regular basis, it is a very interactive tool for project managers to communicate to large number of people and to allow them to share information freely. one can also use rocket chat to send direct messages to users who have access to the rocket chat platformone can download rocket chat on the mobile platform both Android and iOS and on desktop both for Windows, macOS and Linux > > **Cons**: sometimes if the app fails you have to use the browser to log in > > a company may use rocket chart as its own patform or channel of communication and collaboration and it will be useful since its fast and friendly to use and work with ----- ### "Good corporate chat software, but it can be better" — 3.0/5 > **Verified Reviewer** | *30 January 2020* | Banking | Recommendation rating: 6.0/10 > > **Pros**: This software has web version and desktop version. I can create private and public conversation groups. Colleagues mentioned in conversations receive notifications quickly. The icon library is large. > > **Cons**: - It is not possible to search for images and texts within the conversation. - Most of the time, I can't attach a file. - There is no library of the images exchanged. - It is difficult to locate old texts. - There is no sending of audios. - No voice and video conversations. > > I've used a lot of corporate chat chats. This is software that needs to be improved. It has few resources. ----- ### "User Friendly" — 5.0/5 > **Giridhar** | *8 February 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Best User Interface Easy Installation and Easy to use Chat Bot Support Third Party Integration Public/Privates Rooms Can create ultimate number of groups Can also Display overall profile information Web Push/ Push Notifications (Automatic) Light Speed and fast responsive messenger Themes available > > **Cons**: Can add more themes and GIF images to it It'll be good if you share your recent updates on it like about your software updates or about your new versions > > I have been using Rocket.Chat web application since 11 months and still going god with it. Best responsive design and live push notifications and will intimate us through Mail if we needed. Can also display overall information about our colleagues in their profile section and can also avail 2-factor authentication if needed. Also have chat bot integration and third party integration ----- ### "Best chat tool for organisations" — 4.0/5 > **Sandeep** | *26 March 2019* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: We can use Rocket.Chat to communicate directly, that is one to one, or we can use it for group chats. The user interface is very user friendly. The best thing about this software is that it is an open source product. I can chat with my colleagues even if I am not in the office. It also has a web version which makes it easy when the desktop application is not working > > **Cons**: We can not drag and drop files in the group chats, we have to open the file attachment window to open an file. Sometimes while chatting, in the middle of the chat the desktop application hangs a lot. > > I can discuss with my group about the ongoing projects without visiting each and every employee working on same project. Apart from project we can also discuss the problems faced during any phase of the development. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/112763/rocket-chat?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/112763/rocket-chat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data