--- description: Learn how VirtualPBX can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: VirtualPBX Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [VirtualPBX](/software/1127/virtual-pbx) # VirtualPBX Canonical: https://www.getapp.co.nz/software/1127/virtual-pbx Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/1127/virtual-pbx?page=2) > VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround. > > Verdict: Rated **4.7/5** by 38 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of VirtualPBX \-Built for Small Business -Business Caller ID -Mobile \& Desktop Access -Flexible Call Routing -Unlimited Local Minutes -Free System Configuration -In-House Support from Real Experts -No contracts, just $15/user ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 38 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VirtualPBX - **Location**: San Jose, US - **Founded**: 1997 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The Smarter Voice System has one plan at $15/mo. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Canada, Mexico, United Kingdom, United States ## Features - AI Copilot - AI Summarization - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Archiving & Retention - Audio/Video Conferencing - Auto-Dialer - Automated Attendant - Automated Responses - Automatic Call Distribution - Blended Call Centre - CRM - Call Center Integration - Call Centre Management - Call Conferencing - Call Disposition ## Integrations (14 total) - Asana - Clio - Dropbox Business - Freshdesk - Gmail - Google Calendar - Google Sheets - HubSpot CRM - Microsoft Teams - Salesforce Platform - Shopify - Slack - Trello - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.co.nz/directory/107/voip/software) - [Telephony Software](https://www.getapp.co.nz/directory/294/telephony/software) - [SMS Marketing Software](https://www.getapp.co.nz/directory/1291/sms-marketing/software) - [Call Centre Software](https://www.getapp.co.nz/directory/275/call-center/software) - [Softphone Software](https://www.getapp.co.nz/directory/1493/softphone/software) ## Alternatives 1. [Ringover](https://www.getapp.co.nz/software/117547/ringover) — 4.7/5 (876 reviews) 2. [800.com](https://www.getapp.co.nz/software/2008915/800-com) — 4.7/5 (341 reviews) 3. [Nextiva](https://www.getapp.co.nz/software/91289/nextiva) — 4.6/5 (918 reviews) 4. [3CX](https://www.getapp.co.nz/software/103409/3cx) — 4.4/5 (466 reviews) 5. [RingEX](https://www.getapp.co.nz/software/105173/ringcentral-mvp) — 4.2/5 (1204 reviews) ## Reviews ### "VirtualPBX review" — 5.0/5 > **jamieal** | *4 January 2022* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: Software is great and could bring great success to call centers that are just developing love it > > **Cons**: Nothing bad about this software it is excellent and has a lot to offer ----- ### "Love our phone system" — 5.0/5 > **Monique** | *19 April 2024* | Alternative Medicine | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and your staff, they are always there to help when I have questions or need to make changes. > > **Cons**: There is no least about this service, it has always performed well > > It has been a great experience working with our phone system through VirtualPBX. We have always had our questions answered quickly and thoroughly and feel comfortable with the product. ----- ### "Champion review" — 5.0/5 > **Susan** | *19 April 2024* | Real Estate | Recommendation rating: 8.0/10 > > **Pros**: I love how easy it is to send and receive faxes and I’m extremely impressed with customer support > > **Cons**: I don’t have anything in particular in this area > > My experience is very good with customer service ----- ### "I really like VirtualPBX and Virtual Text" — 5.0/5 > **Tom** | *22 May 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: How it goes everywhere with us and is accessible on all our devices > > **Cons**: We didn't like working out all the bugs to start with ----- ### "VirtualPBX has made my job easier\!" — 5.0/5 > **Crystal** | *29 May 2024* | Religious Institutions | Recommendation rating: 9.0/10 > > **Pros**: Being able to access my voice messages from my email. > > **Cons**: Recording the greetings was a bit confusing for me > > I have a very positive experience using VirtualPBS ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.co.nz/software/1127/virtual-pbx?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/1127/virtual-pbx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data