--- description: Learn how SecureLink can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SecureLink Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [SecureLink](/software/111673/securelink) # SecureLink Canonical: https://www.getapp.co.nz/software/111673/securelink Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/111673/securelink?page=2) > SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more > > Verdict: Rated **4.2/5** by 176 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 176 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SecureLink - **Location**: Austin, US - **Founded**: 2003 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact SecureLink for pricing information. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Access Controls/Permissions - Access Management - Activity Monitoring - Activity Tracking - Application Access Control - Audit Management - Audit Trail - Authentication - CRM - Compliance Management - Credential Management - Diagnostic Tools - File Sharing - File Transfer - HIPAA Compliant - Least Privilege - Multi-Factor Authentication - Network Security Software - Offboarding - Onboarding ## Integrations (5 total) - BeyondTrust Remote Support - Cisco Duo - CyberArk Privileged Access Management Solutions - OneLogin - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) - [Vendor Management Software](https://www.getapp.co.nz/directory/993/vendor-management/software) - [Privileged Access Management Software](https://www.getapp.co.nz/directory/1181/privileged-access-management/software) - [Network Security Software](https://www.getapp.co.nz/directory/1443/network-security/software) - [Network Access Control System (NAC)](https://www.getapp.co.nz/directory/3788/network-access-control-nac/software) ## Alternatives 1. [ManageEngine PAM360](https://www.getapp.co.nz/software/1850955/manageengine-pam360) — 4.3/5 (9 reviews) 2. [ManageEngine Password Manager Pro](https://www.getapp.co.nz/software/2052672/manageengine-password-manager-pro) — 4.3/5 (23 reviews) 3. [Secomea](https://www.getapp.co.nz/software/2072031/secomea) — 4.7/5 (19 reviews) 4. [JumpCloud Directory Platform](https://www.getapp.co.nz/software/114127/jumpcloud-daas) — 4.6/5 (264 reviews) 5. [NordLayer](https://www.getapp.co.nz/software/2054516/nordvpn-teams) — 4.6/5 (33 reviews) ## Reviews ### "Great people, Great product." — 4.0/5 > **Richard (Rex)** | *5 April 2018* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Consistency - If customers will adopt it we have a single way to access remote systems. Web based, quick connect is good for immediate connections. > > **Cons**: Price is a bit high compared to other services. There are some strange errors / quirks that I have reported. Support has worked with me to resolve but ultimately I do not have time to assist in the resolution. Hard to believe I am the only one experiencing a specific error. > > An easy way to setup remote access for customers that do not have a preferred method - works especially well with my smaller clients who own their own pharmacy. I like that Securelink is familiar with healthcare and HIPAA requirements. ----- ### "Good product in need of a few additional features to turn it into a powerful customer support tool" — 4.0/5 > **Ian** | *30 March 2021* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: It's excellent for providing access to customer systems while keeping their credentials secure > > **Cons**: There are often items of data or notes that need to be made about customer systems that other members of the team need to know when accessing the system. The password for the SQL database, the reboot sequence, the location of backup files - for example(s). This information needs to be at your fingertips when accessing a customer system, kept securely, and easily updated/added-to by colleagues. Holding this additional data in Securelink so that it is readily accessible when accessing a customer system would be really helpful. > > I like the high level of security that is available with regard to customer credentials. BUt.. it is possible to configure simply as a VPN replacement without holding credentials in the agent - relying on users to use MS remote desktop to access additional servers (for example) within a customer network (thereby requiring users to access customer credentials). Securelink is good, but it is possible to deploy sub-optimally - and miss the point of keeping credentials out of the hands of users. ----- ### "User Experience" — 3.0/5 > **Daniel** | *30 March 2021* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: The portal making customers easy to find is a wonderful feature. > > **Cons**: The most frustrating part is that copy/paste works sometimes and other times it will not work at all. Next in line is the fact that you are disconnected when your network connection changes. For example connecting to VPN versus being connected over the internet disconnects all sessions. Internet connectivity is much faster and a better remote experience but some necessary resources require VPN access. > > We are a software company that uses it to support our customers. ----- ### "SecureLink is great as a VPN for tech support" — 5.0/5 > **Alan** | *30 March 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: It allowed very easy access to remote servers (fully controlled by end user for access). If it goes down , the customer support gets it running very quickly. > > **Cons**: It could only have 2 users on a platform at a time (not the best for multi server unless they use a Nexus) Cannot delete old Gatekeepers only deactivate (one of the clients has over 50 gatekeepers that we have to sort through. > > Using multiple VPN's for my job, I find that SecureLink is the easiest to use with the least amount of issues. End user can customize it to allow access only to specific servers and can control turning it on/off to specific times or for specific procedures to turn on (has message that pops up to say personalized entry message) ----- ### "Thoughts on Securelink" — 4.0/5 > **Don** | *30 March 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Learning curve is moderately steep, but once learned integration with the business is very easy. Support is fantastic > > **Cons**: Reporting features are virtually non existant. Basic reports are available but the most important reports (such as a list of when vendors last logged in - important so you can keep costs down) do not exist. Analytics are not available. Also many of the great features are not documented anywhere > > SecureLink provides our vendors an excellent method of connecting to our infrastructure. Auditing with video is top notch. Support isproactive and wil work with you to resolve even complex/unusual problems ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.nz/software/111673/securelink?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/111673/securelink) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data