---
description: Learn how Properly can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features.
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title: Properly Reviews, Pricing & Ratings | GetApp NZ 2026
---

Breadcrumb: [Home](/) > [Vacation Rental Software](/directory/183/vacation-rental/software) > [Properly](/software/111661/properly)

# Properly

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> Properly is a web and mobile housekeeping \&amp; maintenance management tool for short term rental property managers with features for scheduling, checklists \&amp; more
> 
> Verdict: Rated **4.7/5** by 45 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Properly

 Generate custom reports on metrics such as frequency of changeover services, payments, and more, and use reports to file damage claims, track repairs, and create payment invoices.&#10;&#10; Provide cleaners with visual checklists including photos and instructions to guide them through the changeover process and ensure that all tasks are fulfilled to the expected standard.&#10;&#10; Find qualified cleaners for the job using the Properly service provider database which includes cleaners from all over the world. Hosts and property managers can access information on the cleaner’s location, experience, availability, and more.&#10;&#10; Integrate with listing platforms such as Airbnb and HomeAway, PMS solutions such as Orbirental and BookingSync, iCal for calendar management, and channel managers like Rentals United to synchronize booking data.&#10;&#10; Manage service schedules from the calendar tab and synchronize with booking systems to ensure that changeover slots are highlighted and filled with a service. The calendar displays property bookings as well as scheduled cleaning or maintenance with color coding for pending, accepted, active, or finished services.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 45 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Properly
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Starting Price**: US$5.40
- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: BASIC: free with up to 2 jobs sent per month&#10;&#10;ADVANCED: $6/property/month (paid monthly) with unlimited jobs sent per month ($5.40/property/month when billed annually)&#10;&#10;PRO: $10/property/month (paid monthly) with unlimited jobs sent per month, reports, and onboarding support ($9/property/month when billed annually)&#10;&#10;PROPERTY MANAGER: unlimited jobs sent per month plus unlimited multi-user account, a dedicated success manager, and more. Contact Properly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States

## Features

- API
- Billing & Invoicing
- Calendar Management
- Checklists
- Contact Management
- Customisable Reports
- Data Synchronisation
- Housekeeping Management
- Job Scheduling
- Maintenance Scheduling
- Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Scheduling
- Task Management
- Task Scheduling
- Third-Party Integrations
- Work Order Management

## Integrations (4 total)

- BookingSync
- Escapia
- MyVR
- Rentals United

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Vacation Rental Software](https://www.getapp.co.nz/directory/183/vacation-rental/software)

## Related Categories

- [Vacation Rental Software](https://www.getapp.co.nz/directory/183/vacation-rental/software)
- [Field Service Management Software](https://www.getapp.co.nz/directory/255/field-service-management/software)
- [Field Activity Management Software](https://www.getapp.co.nz/directory/655/field-activity-management/software)

## Alternatives

1. [Freshdesk](https://www.getapp.co.nz/software/10317/freshdesk) — 4.5/5 (3408 reviews)
2. [Jobber](https://www.getapp.co.nz/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [QuickBooks Enterprise](https://www.getapp.co.nz/software/115227/quickbooks-enterprise) — 4.5/5 (20613 reviews)
4. [Housecall Pro](https://www.getapp.co.nz/software/101089/housecall-pro) — 4.7/5 (2737 reviews)
5. [Service Fusion](https://www.getapp.co.nz/software/103289/service-fusion) — 4.3/5 (290 reviews)

## Reviews

### "I have loved using Properly to help run my AirBnb with a manager in place" — 5.0/5

> **Verified Reviewer** | *19 February 2018*
> 
> **Pros**: I like that I can create visual templates of the cleaning that needs to be done. I do like much of the interface.
> 
> **Cons**: Having to pay for separate properties, not as many features as desired, etc.. (And I can't edit my personal info below; organization is "Greenville Mouse House.")

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### "Properly does help\!" — 5.0/5

> **Kimberly** | *12 January 2022* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: This allows me to book jobs ahead of time. We pay our girls by the hour and want to make sure we can compare their work to clean times.&#10;It allows the owner of a property to set up instructing slides with pictures for staging and comparison.&#10;The chat feature allows open communication with the owner of the home so they are up to date with everyone. &#10;Verification pictures are another great aspect to owners and cleaners who like to gather evidence.
> 
> **Cons**: You can not invite other people in as with iAuditor. The owners try hard to make certain that everything is clear - it winds up being jumbled and confusing especially with the different symbols.
> 
> I've only used it for a short time but I'm hoping to just use it for schedules after we switch to iAuditor. &#10;I wish it allowed me to assign the girls individually to the task.

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### "Off to a great start but needs a little improvement." — 4.0/5

> **Greta** | *2 July 2018* | Hospitality | Recommendation rating: 7.0/10
> 
> **Pros**: I love that this program has a lot of cleaners to choose from, and the list is growing. I also love that they can upload photos of their completed work.
> 
> **Cons**: I really wish there were more cleaners in my immediate area, hopefully that will improve in time or with more advertising. But the biggest downfall is that I can't pay cleaners directly through the program.
> 
> Ability to find cleaners that understand short term rental turnover service.

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### "Properly is a great service, easy to use and makes running a rental business much easier." — 5.0/5

> **Micah** | *16 February 2018*
> 
> **Pros**: I like the sensible workflows provided. It's EASY to use and makes my life easier. The ability to copy items from one listing to another is geniuous.
> 
> **Cons**: The only real complaint I would have is that occasionally there are some issues with the integrations between the system and the vendors. It's typically resolved within a day or two though.

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### "Properly review" — 5.0/5

> **Robyn** | *14 June 2019* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Very efficient. Great customer support. It's very easy to learn how to use which is a bonus . It's bright and clear when it comes to checking your calendar for bookings requiring a turnover clean.
> 
> **Cons**: I can't actually think of anything I don't like about it.
> 
> Great experience. I would be lost without Properly when it comes to organising my short term rental cleaners.

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## Links

- [View on GetApp](https://www.getapp.co.nz/software/111661/properly)

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| de-AT | <https://www.getapp.at/software/111661/properly> |
| en | <https://www.getapp.com/hospitality-travel-software/a/properly/> |
| en-AE | <https://www.getapp.ae/software/111661/properly> |
| en-AU | <https://www.getapp.com.au/software/111661/properly> |
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| pt | <https://www.getapp.com.br/software/111661/properly> |
| pt-PT | <https://www.getapp.pt/software/111661/properly> |

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