--- description: Learn how Zoom Workplace can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoom Workplace Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Video Conferencing Software](/directory/528/video-conferencing/software) > [Zoom Workplace](/software/111633/zoom) # Zoom Workplace Canonical: https://www.getapp.co.nz/software/111633/zoom Page: 1 / 588\ Next: [Next page](https://www.getapp.co.nz/software/111633/zoom?page=2) > Zoom Workplace is a cloud-based, AI-powered collaboration platform unifying meetings, chat, phone, email, whiteboard, and workspace. > > Verdict: Rated **4.6/5** by 14675 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoom Workplace \* Unifies meetings, team chat, VoIP phone, email, calendar, whiteboard, and workspace management in one application, reducing the need to switch between multiple tools and lowering software costs. \* Zoom AI Companion is included at no additional cost with eligible paid plans, giving organizations of all sizes access to automated meeting summaries, smart recording, chat summarization, whiteboard generation, and AI-powered note taking without additional licensing fees. \* Ask AI Companion gathers and synthesizes information across Meetings, Mail, Team Chat, Notes, and Docs, helping users consolidate context and prepare for their workday from a single interface. \* Custom AI Companion (paid add-on) supports configurable AI agents that connect to organizational data and third-party tools, extending AI capabilities to specific business workflows. \* Zoom Rooms extends the platform to physical conference room hardware, bridging in-room and remote participants on a unified system. \* Over 2,500 third-party app integrations via the Zoom App Marketplace, plus APIs and SDKs for custom development, preserve existing tool investments and support custom workflow requirements. \* Zoom Mesh provides an enterprise content delivery network for bandwidth optimization, supporting large-scale or bandwidth-constrained deployments. \* Industry-specific editions for Healthcare (including Clinical Notes for AI-generated transcripts and clinical note summaries) and Education address specialized compliance and operational needs. \* Frontline edition includes AI-enabled work management and real-time communication tools designed for shift-based workers, extending collaboration capabilities beyond desk-based teams. \* Workvivo employee engagement and Zoom Contact Center expand the platform beyond core communication into workforce engagement and customer-facing operations. \* GovCloud environment (Zoom for Defense) supports US Department of Defense use cases at DoD Impact Level 4, meeting federal security and compliance requirements. \* Workspace reservation and visitor management tools support hybrid office environments, allowing organizations to coordinate physical space alongside virtual collaboration. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14675 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoom - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$14.99 - **Pricing model**: Per User (Free version available) - **Pricing Details**: Basic - for personal meetings: Free Pro - for small teams: $14.99/month/host Business - for small \& medium sized businesses: $19.99/month/host (min 10 hosts) Enterprise - for large enterprises: $19.99/month/host (min 100 hosts) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Italy, Japan, Mexico, United Kingdom, United States ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Annotations - Attendance Management - Audio Calls - Audio Capture - Audio Recording - Auto Framing - Automatic Transcription - Availability Management - Brainstorming - Breakout Rooms - CRM - Calendar Management - Calendar Sync - Call Centre Management ## Integrations (110 total) - Adobe Acrobat - Adobe Export PDF - Agentforce - Agentforce Sales (formerly Salesforce Sales Cloud) - Amazon Chime - Asana - Asana for Gmail for G Suite - Ashby - Attention - Avoma - Blackboard - Boomerang for Gmail - Box - Bullhorn - CRM Assistant for Gmail™ ... and 95 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Video Conferencing Software](https://www.getapp.co.nz/directory/528/video-conferencing/software) ## Related Categories - [Video Conferencing Software](https://www.getapp.co.nz/directory/528/video-conferencing/software) - [Scheduling Software](https://www.getapp.co.nz/directory/233/scheduling/software) - [Unified Communications Software](https://www.getapp.co.nz/directory/599/unified-communications/software) - [Calendaring Software](https://www.getapp.co.nz/directory/679/calendar/software) - [Screen Sharing Software](https://www.getapp.co.nz/directory/1779/screen-sharing/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.co.nz/software/105615/microsoft-teams) — 4.5/5 (11150 reviews) 2. [Google Workspace](https://www.getapp.co.nz/software/90761/google-apps-for-business) — 4.7/5 (17695 reviews) 3. [Google Meet](https://www.getapp.co.nz/software/121823/google-hangouts) — 4.5/5 (12171 reviews) 4. [Slack](https://www.getapp.co.nz/software/91563/slack) — 4.7/5 (24196 reviews) 5. [GoTo Meeting](https://www.getapp.co.nz/software/20464/gotomeeting) — 4.4/5 (11531 reviews) ## Reviews ### "Zoom means Easier" — 5.0/5 > **cynthia** | *22 April 2026* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: When using zoom, I feel like it has been an effective way to be able to give the flexibility for clients when scheduling appointments. It allows for me and staff to come together to discuss things happening within the agency or within our clients. I would say it is cost efficient and and easy to navigate. The video calls show a great visual compared to others application I have used. > > **Cons**: There are not anything that I dislike about zoom as I use it on a daily basis. Like most applications. There can be some lagging but not very often > > When using zoom I feel like it makes it more effective when meeting with clients or holding meetings. It has been an appropriate way to efficiently communicate with others after covid. ----- ### "Reliable and Professional Platform for Business Meetings and Collaboration" — 5.0/5 > **Dave** | *16 July 2026* | Mechanical or Industrial Engineering | Recommendation rating: 10.0/10 > > **Pros**: Zoom Workplace is a reliable, easy-to-use platform that delivers high-quality audio and video for meetings of all sizes. It has become an essential communication tool for customer meetings, sales presentations, remote collaboration, training sessions, and internal team discussions, with dependable screen sharing and collaboration features. > > **Cons**: The free version has meeting time limitations, and some advanced collaboration and administrative features require higher-tier licensing. Occasionally, network connectivity can impact call quality, although this is generally outside of Zoom's control. > > Zoom Workplace has become a critical part of our daily business operations. We rely on it for customer introductions, sales meetings, vendor discussions, project planning, technical support, and internal collaboration. The platform is intuitive, dependable, and consistently provides a professional meeting experience that helps us communicate effectively with customers and business partners. ----- ### "Reliable Collaboration Platform" — 3.0/5 > **Fernando** | *25 August 2026* | Architecture & Planning | Recommendation rating: 7.0/10 > > **Pros**: Zoom customer support is very responsive and helpful team that makes it easy to resolve issues quickly and keeps the experience smooth. > > **Cons**: The numbers of features can feel overwhelming, and it may take some time for new users to get familiar with everything. ----- ### "A great, modern platform for large teams" — 4.0/5 > **Abby** | *18 May 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: I like Zoom Workplace and chose it because of its strong webinar functionality, which makes hosting and managing events very straightforward, and I use it often. I also really appreciate how easy it is to use overall. This includes the interface, which is clean, modern, and intuitive, so it doesn’t take long to get familiar with, but also is a nice software to use. The customer support is quick and responsive, which makes a big difference when you need help. Overall, Zoom offers a smooth user experience with a well-designed, user-friendly interface, easy for cross-team meetings/collaboration and I love using it. > > **Cons**: One downside of Zoom Workplace is that it can be difficult to see all participants clearly when you have a large group, especially on laptop screens. This can make it harder to stay engaged with everyone but the gallery view with arrows to move the participants around does help. Another drawback is the extra costs, some useful features are only available as paid add‑ons, which can make it more expensive overall than expected. ----- ### "Zoom Workplace: Reliable Communication & Easy Video Calling" — 4.0/5 > **Estrella** | *4 August 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: Great ease of use for monthly calls. Its chat and messaging work fine for quick notes. Value for money is good, bugs and issues are minimal, though customer support and project management tools are basic. > > **Cons**: In-meeting chat and messaging history clear after calls. It lacks deep project management features, customer support can be slow, ease of use drops in complex settings, value for money is low if unused, and audio bugs and issues occur. > > For 1+ years, ease of use for external meetings and family calls was solid. Value for money is decent, chat and messaging are handy, bugs and issues are rare, while customer support and project management remain secondary for our workflow. ----- Page: 1 / 588\ Next: [Next page](https://www.getapp.co.nz/software/111633/zoom?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/111633/zoom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data