--- description: Learn how dualmon can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: dualmon Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [dualmon](/software/111406/dualmon-remote-access) # dualmon Canonical: https://www.getapp.co.nz/software/111406/dualmon-remote-access Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/111406/dualmon-remote-access?page=2) > dualmon Remote Access is a remote desktop software that helps businesses manage support, server monitoring, access management \& other operations across remote devices. Users can host web meetings to give presentations, demos or training and facilitate collaboration via annotation and drawing tools. > > Verdict: Rated **4.9/5** by 283 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 283 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: dualmon - **Location**: San Diego, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$19.00 - **Pricing model**: Flat Rate (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United Kingdom, United States ## Features - Access Controls/Permissions - Annotations - Authentication - Chat/Messaging - Collaboration Tools - Customisable Branding - Diagnostic Tools - File Sharing - File Transfer - Live Chat - Meeting Management - Mobile Access - Monitoring - Multi-Channel Communication - Multiple Monitor Access - Multiple User Accounts - Print Management - Real-Time Chat - Remote Access/Control - Remote Monitoring & Management ## Integrations (2 total) - Google Calendar - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) ## Related Categories - [Remote Support Software](https://www.getapp.co.nz/directory/563/remote-support/software) - [Remote Desktop Software](https://www.getapp.co.nz/directory/1731/remote-desktop/software) ## Alternatives 1. [Zoho Assist](https://www.getapp.co.nz/software/9913/zoho-assist) — 4.7/5 (1402 reviews) 2. [TeamViewer ONE](https://www.getapp.co.nz/software/90948/teamviewer) — 4.6/5 (11626 reviews) 3. [AnyDesk](https://www.getapp.co.nz/software/120039/anydesk) — 4.6/5 (1786 reviews) 4. [RemotePC](https://www.getapp.co.nz/software/122051/remotepc) — 4.7/5 (583 reviews) 5. [GoToMyPC](https://www.getapp.co.nz/software/132255/gotomypc) — 4.8/5 (588 reviews) ## Reviews ### "A flexible, easy to use system for remote access and support" — 5.0/5 > **Gregory** | *19 December 2017* | Recommendation rating: 10.0/10 > > **Pros**: Web-based, so nothing to install. Client computers only require an install to allow for unattended access. For "quick" remote connection a simple "server" login through the web and a code sent to the remote PC is all that's required. It is an excellent value for the cost - I've used far more expensive systems that were not faster, simpler or more capable. It allows me to access the PC's of a remote staff with just a few clicks, allows them to see what I'm doing for training purposes, and very efficiently puts a remote PC under my direct control. > > **Cons**: For accessing PC's connected to multiple monitors, it requires manually toggling between the remote screens. It DOES allow access to all connected monitors, but sometimes the window you need is visible, but not in the panel you're viewing. > > Permits me to remote administer and provide support of multiple PC's in multiple locations. ----- ### "Perfect for Remote Connections" — 5.0/5 > **Murray** | *5 December 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Simple to use and good value for money. We have been using this software for many years without any issues. > > **Cons**: Sometimes the executable file takes a long time to download and then run even on faster connections. ----- ### "Pretty good, but slow and not a lot of documentation" — 3.0/5 > **Brian** | *27 April 2017* | Computer Networking | Recommendation rating: 5.0/10 > > **Pros**: Easy and fast connections > > **Cons**: Once connected, the connection is slow so there is always significant lag. > > The workflow once connected is very slow, but the connections are also very reliable. It's fast and easy to connect, but the actual speed of getting things done is much slower than say TeamViewer or LogMein. I would like to see more documentation and a more involved tech support presence. ----- ### "Dualmon app" — 5.0/5 > **Robert** | *23 August 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use, and it is ideal for small businesses. I use dualmon every day. Easy learning curve. > > **Cons**: there is nothing I have found with dual mon that I have come across when using it that is a problem. ----- ### "Dualmon Review" — 5.0/5 > **Zsolt** | *29 March 2025* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: Deployment was easy, minimal impact on user experience; get's the job done. > > **Cons**: It's unclear how to install the product as a service (I'd expect it to be installed as a service when the setup is initiated from an admin account, or at least get a warning that despite being installed from an admin account, being run by a regular user could cause permission elevation issues) and this has some caused some issues when the user is on a non-elevated account, but we could circumvent it so far in every case. > > Overall, we are very pleased with the product and the support. ----- Page: 1 / 13\ Next: [Next page](https://www.getapp.co.nz/software/111406/dualmon-remote-access?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/111406/dualmon-remote-access) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data