--- description: Learn how SurveySparrow can help your business. GetApp provides users in New Zealand with the most detailed information on software reviews, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SurveySparrow Reviews, Pricing & Ratings | GetApp NZ 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveySparrow](/software/111349/surveysparrow) # SurveySparrow Canonical: https://www.getapp.co.nz/software/111349/surveysparrow Page: 1 / 6\ Next: [Next page](https://www.getapp.co.nz/software/111349/surveysparrow?page=2) > SurveySparrow is a cloud-based experience management platform for businesses of all sizes, offering conversational surveys. > > Verdict: Rated **4.4/5** by 123 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SurveySparrow \* Conversational and chat-style survey formats drive higher response and completion rates compared to traditional form-based surveys, improving data volume and quality. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 123 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SurveySparrow Inc. - **Location**: Palo Alto, US - **Founded**: 2017 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Please contact SurveySparrow directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Albanian, Arabic, Armenian, Bangla, Basque, Bosnian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kannada, Korean, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Marathi, Norwegian, Persian, Polish, Portuguese, Punjabi, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Tongan, Traditional Chinese, Turkish, Ukrainian, Vietnamese, Welsh - **Available Countries**: Australia, Canada, Germany, India, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Autofill - Automated Scheduling - Benchmarking - CES Survey Structure - CSAT Survey Structure - Chat/Messaging - Complaint Monitoring - Conditional Logic - Customer Database - Customer Experience Management - Customer History - Customer Journey Mapping - Customer Segmentation - Customisable Branding ## Integrations (39 total) - AWeber - ActiveCampaign - Adobe Marketo Engage - Airtable - Azure SQL Database - Azure Synapse Analytics - ChatGPT - Databricks - Dynamics 365 Customer Service - Dynamics 365 Field Service - Dynamics 365 Marketing - Dynamics 365 Sales - Freshdesk - Google Analytics - Google Contacts ... and 24 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Survey Software](https://www.getapp.co.nz/directory/234/survey/software) ## Related Categories - [Survey Software](https://www.getapp.co.nz/directory/234/survey/software) - [Customer Experience Software](https://www.getapp.co.nz/directory/601/customer-experience/software) - [Employee Engagement Software](https://www.getapp.co.nz/directory/715/employee-engagement/software) - [Reputation Management Software](https://www.getapp.co.nz/directory/873/reputation-management/software) - [360 Degree Feedback Software](https://www.getapp.co.nz/directory/1007/360-degree-feedback/software) ## Alternatives 1. [Typeform](https://www.getapp.co.nz/software/91581/typeform) — 4.7/5 (984 reviews) 2. [Google Forms](https://www.getapp.co.nz/software/112857/google-forms) — 4.7/5 (11603 reviews) 3. [SurveyMonkey](https://www.getapp.co.nz/software/2371/surveymonkey) — 4.6/5 (10515 reviews) 4. [Jotform](https://www.getapp.co.nz/software/10191/jotform-4-0) — 4.7/5 (2929 reviews) 5. [Connecteam](https://www.getapp.co.nz/software/105401/connecteam) — 4.6/5 (5318 reviews) ## Reviews ### "Optimized software for quick responses" — 5.0/5 > **Stanley** | *24 February 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like the way you create surveys and get anonymous feedback by collecting conversational data on this software. 360 surveys are more objective, this helps to work effectively with each other and gives a complete picture about strengths and weaknesses. SurveySparrow also allows you to create different links for the same survey each time it is shared so that we can share them on our social networks and easily separate the responses no matter where they come from, be it Linkedin, Twitter, among others. > > **Cons**: SurveySparrow offers excellent integration with other payment platforms such as Stripe, however it does not include Paypal, this integration would be a great help. > > Taking surveys is extremely easy. Integration with Stripe Payment allows you to make transactions as secure as possible. With this integration you will be able to answer a form and make a payment online and in mobile applications in an easy and unique way. ----- ### "SurveySparrow is the perfect product for my business" — 5.0/5 > **Suzanne** | *16 February 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Easy to use and makes my work look professional > > **Cons**: I would love even more templates for training feedback. > > Excellent. I use it often to set up trainings and gather evaluation feedback. It is quick and easy to navigate and the feedback I get from clients is always positive about it. ----- ### "Like a Sparrow, it has all component to fly like a bird." — 3.0/5 > **Hak Chong** | *30 June 2022* | Information Services | Recommendation rating: 6.0/10 > > **Pros**: To upgrade to the next level can be costly. > > **Cons**: Basically, SurveySparrow does its role for simple form, and when I intend to upgrade to include more features, I held back because of its pricing. > > SurveySparrow was my first Survey Application to garner the feedback of my audiences and it works very well with the younger folks as its Chat mode is very intuitive and friendly. ----- ### "Survey Sparrow: The Best Survey Platform" — 5.0/5 > **Karina** | *16 February 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I love the eye catching appeal Survey Sparrow has compared to other survey platforms. It is easy to use, fun to customize, and even the user enjoys taking a survey\! > > **Cons**: There are some functions that take me a while to figure out when building a survey. > > It was truly a great experience. The team at SurveySparrow is responsive and helpful. ----- ### "Excellent software and alternative to Typeform\!" — 5.0/5 > **Everly** | *13 December 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I love that the software is flexible and not too expensive. Support are great and helped resolve my clients issues fast\! My clients and their clients love this software. The best resolution to typeform issues\! > > **Cons**: There were a few issues at first with partial submissions and submissions still being submitted without consent but the team resolves those issues fast, no other company was as customer centric as surveysparrow. > > Excellent service and fast support\! ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.co.nz/software/111349/surveysparrow?page=2) ## Links - [View on GetApp](https://www.getapp.co.nz/software/111349/surveysparrow) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data